Title: Extremely disappointed – poor quality after only 3 years I am extremely disappointed with my experience with Trademax. I purchased a sofa about three years ago, and the seat cushions... See more
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See what reviewers are saying
I bought a sofa almost a year ago, and shortly after, it was defective. After countless emails and three months of back-and-forth (they tried my patience, but I didn’t give up), they finally said th... See more
Delivery time on their website and the received email order confirmation said 12-20 working days. Money from account they withdraw with impressive speed however the next mail says that the order has b... See more
Overall, a good experience I would say. I ordered a TV-table and a sofa. The TV table is really nice and qualitative, I'm happy about it. I was however disappointed about the sofa, as the quality... See more
Company replied
Company details
- Furniture Store
- Bathroom Remodeler
- Bedroom Furniture Store
- Day Spa
- Kitchen Supply Store
- Living Room Furniture Store
Information provided by various external sources
Trademax startede sin virksomhed I Sverige 2008 og er i dag, en av de førende og hurtigst voksende e-handels firmaer i norden. Trademax driver i dag virksomhed i både Danmark, Norge, Sverige og Finland med både online-salg og fysiske butikker. Vi specialiserer på at presse priserne på kvalitetmøbler helt i bund gennem fordelagtige kontrakter direkte med fabrikker. Det er et koncept, det har vist sig populært hos vores kunder.
Contact info
Box 605, 25106, Helsingborg, Sweden
- 89 88 22 82
- info@trademax.dk
- www.trademax.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Collor difference
My mom ordered a couch from them. On the web page it was like cappuccino color, when she got the couch it was Eggplant collor. Write to them ask to do something about it. They said it because every screen can show different color...They told to me that if you want you have to pack it move it outside then the courier will take it , and you will pay for the return. And now they are not even replieing

Reply from Trademax.dk
The service is good
The service is good. We bought a wardrobe on December 1st, and the expected time was 6-8 weeks. It arrived within 7 weeks. The quality was also good, but could be better (minor scratches inside the doors and assembling parts didn’t fit precisely to support the hanger). But in the end, we could assemble the wardrobe and we are very satisfied with the product. I confess I was a bit worried about buying from them, after reading all the reviews. But, luckily, we decided to buy it anyway since it was such a beautiful wardrobe: it was worth “the risk”

Reply from Trademax.dk
your website is not very good
your website is not very good,
after several emails Angela finaly saw my order

Reply from Trademax.dk
Please update your payment methods
Please update your payment methods, only allowing Nordic bank cards is limiting your sale. Like other international companies you should allow all card types from all over the world.

Reply from Trademax.dk
I bought a table and on the website it…
I bought a table and on the website it says 5 to 10 working days but it was going to take 5 to 10 weeks 🤨 so I am waiting for my refund
I did not miss the details because delivery time is the first time I look at before I order it ,This is not the first time I bought things for your company and hopefully it´s not the lost time because you do have some nice things you just need to make sure you can deliver on the time it say ,If it had said 10 weeks I would have wait 10 weeks but it say 5 to 10 working days ( I can see you change it now ) and things like that bother me :-)

Reply from Trademax.dk
very good
the quality is very good for this price. was a problem with the parts. Kundeservice responded very quickly and replaced the part. happy with the service.

Reply from Trademax.dk
Coz they have sent me Incomplete items
Coz they have sent me Incomplete items
& I have waited for a long time, if they not send me the correct item with compensation I will post about them in everywhere in my social media apps, I have a millions of followers .
Well you are asking me two days after…
Update: delivery went wrong with Bring and after giving information to Trademax, their answer was, Bring will contact me instead of fixing the problem for me. 5 days later I still haven't heard from Bring. You took my money 20 working days ago - I think you can do more than this.
Well you are asking me two days after my order. I haven't received my order yet (which takes 10-15 working days, i'm not impressed, however I could see it before ordering), so it is difficult for me to evaluate Trademax.dk.
Items are not of expected quality
2 out of 3 items bought were low quality. Not really what they look in the pics. I will try to return the items. I hope at least the return process will be smooth
The best customer service
The best customer service! We are so in love with our sofa set! Really good balance between price and quality. Actually I would even dare to say quality is above the price!!

Reply from Trademax.dk
Easy and convenience order online
Easy and convenience order online. I am exciting to see the product
Great service
Would recommend
Great quality & good notification of delivery process. Would recommend.
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