Trademax.dk Reviews 

Good customer service support but delivery time is too long which is not good for any customer.

billig og langsom men god kvaliti

Terrible, terrible, terrible quality.
Furniture chipes off after only a few months and no warranty was accepted. Very bad service. NEVER AGAIN FROM HERE!!!

I bought a massage chair from Trademax. There was a mistake in my order and they helped fixed. I had great customer service assistance. There were delays in getting in touch with the manufacturers but eventually the sorted it out. I do recommend Trademax. My only advice to would be customers with mistakes in their orders is to be patient.

I have never received the item I have ordered and paid for and for 2-3 months the Client service did send me some standard messages on how busy they are and it was impossible to get on the call with them. I have appealed to Naevnenes Hus but unfortunately even though Trademax has a Danish site (trademax.dk) they have not any legal entity in Denmark so it is impossible to do anything if they are not delivering what you have paid for. I been told to appeal to EU authorities since this is the only way to locate their legal entity and get something out of this Company. But not sure if I will go through this hassle. Anyway, good luck to everybody who will buy anything in this web shop.

I really love your produkts i cant wait to have it in our House

Poor after service!
I ordered a bunk bed included 3 mattress in July. Bunk bed was delivered on September but not the 3 mattress. So I contacted the company immediately. However, I have been waiting for over a month, I still haven’t got the mattress. And I called the customer service, they don’t reply as their promise.

I bought 4 garden chairs. Delivery went well. One of the chairs had a fault from the factory. It was replaced, all good. I can recommend this trading site.

Terrible. I bought a boxy box bed. The delivery was delayed by at least a week. I could not her get in contact with trademax during this delay, not via mail or phone. No response. When i finally recieved the product, I was terribly disappointed. The quality of the product did not nearly live up to the expectations I had gotten from the fotos online. They were misleading and made the product look alot better than in reality. Just a poor product in every way really. Terribly disappointed.

The best price. The best quality

It would take too long to write out how terrible this experience has been, but 6 months later, I still have no coffee table, nor my money back. Can not stress enough how badly you should avoid this company, as they are incapable of adhering to the most basic consumer rights.

Terrible delivery

They don't provide service of carrying the furniture up as they say.
The people who delivered were not friendly AND The items has damage from the delivery.

This wasted most time of my day and now I need to request money back.

Very bad service!

Good shop and shopping

Have not received delivery yet. Long waiting time

Fantastisk side at handle på, stort lækkert udvalg 🤩🙏

My husband and I have purchased a $2,000.00 (USD) bed / Celine Kontinentalseng 180x200 through Trademax's website on the 22nd April // Order Number : E15579989
I want to make clear that before purchasing, we read the reviews about Trademax where we found a lot of complains about people not getting their products but 2 months after, so we called the company to ask first about the product and to make sure we could trust them. The person who we talked to over the phone assured there should not be any problem, he said they had the bed in stock, that we should not worry about anything.
It's been days and we haven't received any notification from them at all since we ordered, we sent them emails and we just don't get any response so we've been calling customer service everyday AND THEY TOLD US THEY DON'T HAVE THE BED IN STOCK!!! and they just don't know when we will get it, they dont provide any information, lack of interest in helping us out and they sound like robots every time we call so I guess we got cheated just to make the sale,
I hope not, is unacceptable! we paid a lot of money for it and at least we expected a better service.
So I don't know what we're gonna do honestly, so as an advice DO NOT purchase online with them since they lie just to make money.