Title: Extremely disappointed – poor quality after only 3 years I am extremely disappointed with my experience with Trademax. I purchased a sofa about three years ago, and the seat cushions... See more
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See what reviewers are saying
I bought a sofa almost a year ago, and shortly after, it was defective. After countless emails and three months of back-and-forth (they tried my patience, but I didn’t give up), they finally said th... See more
Delivery time on their website and the received email order confirmation said 12-20 working days. Money from account they withdraw with impressive speed however the next mail says that the order has b... See more
Overall, a good experience I would say. I ordered a TV-table and a sofa. The TV table is really nice and qualitative, I'm happy about it. I was however disappointed about the sofa, as the quality... See more
Company replied
Company details
- Furniture Store
- Bathroom Remodeler
- Bedroom Furniture Store
- Day Spa
- Kitchen Supply Store
- Living Room Furniture Store
Information provided by various external sources
Trademax startede sin virksomhed I Sverige 2008 og er i dag, en av de førende og hurtigst voksende e-handels firmaer i norden. Trademax driver i dag virksomhed i både Danmark, Norge, Sverige og Finland med både online-salg og fysiske butikker. Vi specialiserer på at presse priserne på kvalitetmøbler helt i bund gennem fordelagtige kontrakter direkte med fabrikker. Det er et koncept, det har vist sig populært hos vores kunder.
Contact info
Box 605, 25106, Helsingborg, Sweden
- 89 88 22 82
- info@trademax.dk
- www.trademax.dk
1.9
Poor
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Super service
January 5, 2018
Unprompted review
Reply from Trademax.dk
Hej Karina,
Mange tak for din ameldelse!
Vi er glade for at høre, at du er glad for vores service og håber at du vil vælge Trademax igen i fremtiden.
Venlig Hilsen,
Trademax.
Super fin service.
January 2, 2018
Unprompted review
I had a good experience with ordering …
I had a good experience with ordering from trademax, the delivery supposed to be late due to the big amount of orders,but I called customer service and they managed to send it 2 weeks earlier . I bought a Happy kontinentalseng and the quality of the bed is very good and very comfortable. I will definitely order again from them.
December 5, 2017
Unprompted review
Really good service
Really good service! So satisfied!
Ordered Hilton double bed and quality is just soo good! My order came in 4 days about what I was so surprised and happy as well! 5 stars for sure! Thank you Trademax!
September 21, 2017
Unprompted review
Reply from Trademax.dk
Hi Maija,
Thank you for the kind words.
We're happy to hear that you are super satisfied with your new bed, and hope to see you again in the future.
Kind regards,
Trademax.
Very happy with my order
Very happy with my order! Good service,quality products!
September 16, 2017
Unprompted review
Fin service😊
September 10, 2017
Unprompted review
Reply from Trademax.dk
Hej Lisbeth,
Vi beklager at din ordre ikke er ankommet endnu! Vi kan se at du endnu ikke har kontaktet vores kundeservice gældende dette. Vi beder en medarbejder undersøge problemet og kontakte dig snarest. Husk at man altid kan få hurtig hjælp med alle problemer ved at kontakte os direkte.
Venlig Hilsen,
Trademax
Fast transaction
July 10, 2017
Unprompted review
Extremely long delivery period...
Extremely long delivery period...
Then why pay all the amount if delivery is in 2 months' time?
June 30, 2017
Unprompted review
Reply from Trademax.dk
Hello Christina!
The payment and delivery terms are specified in the terms and conditions, which you accepted when ordering. You yourself have chosen to include a product advertised with 4-6 weeks expected delivery time in your order and have agreed to pay upon ordering as per the terms. The estimated delivery times are advertised clearly on each product and at checkout before payment. Unfortunately we do not provide English versions of adverts and terms, but if you have any questions about the terms which you have accepted, the delivery time or your order, please do not hesitate to contact our customer service: https://www.trademax.dk/kundeservice
If you would like to cancel you order, you do of course have this option, since the order hasn't been sent yet.
Best regards,
Trademax
God kvalitet og fin levering
God kvalitet og fin levering. Ikke sidste gang at jeg handler hos dem.
June 12, 2017
Unprompted review
Super service
June 12, 2017
Unprompted review
A satisfied customer here!
Great customer service and the item is exactly what we expected. Highly recommended!
May 29, 2017
Unprompted review
Service i top
May 7, 2017
Unprompted review
super god service 😊
May 3, 2017
Unprompted review
Super service
April 9, 2017
Unprompted review
Ordered bed
We ordered he edison box bed, it was delivered in very good condition and with clear installation instructions. We recieved the product as we see on the webpage without any differences.
we are verymuch happy with the bed and trademax. this was our second order from trademax.
March 23, 2017
Unprompted review
So far so good
Order and Payment were flawless, expecting same on delivery
January 23, 2017
Unprompted review
Reply from Trademax.dk
Hi Thomas,
Thank you for taking the time to write a review of your experience with us!
We are pleased to hear that you are happy with our services and we are very certain that delivery and the products will be to your satisfaction as well.
Thank you for chosing Trademax!
Best Regards,
Trademax
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