Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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The specific n guage bridges I wanted were sourced within a week following a call to the York office and I was notified straight away once they arrived. I immediately placed my order and received the... See more
I stumbled upon Train Trax while doing a Google search for "Smallest N Scale track circle" which led me to Kato unitrack then Train Trax that was a UK supplier, I emailed Train Trax to ask a... See more
Company replied
Excellent Service. Items are brand new, competively priced and delivered very fast. Their website will guide you for their stock levels when you place your order. I have purchased items from them on s... See more
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Company details
Written by the company
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Contact info
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, United Kingdom
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
4.9
Excellent
971 reviews
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consistently Excellent Service
Great products at competitive prices. As always, Royal Mail delivered when they promised .
November 26, 2025
Easy to use website
Easy to use website. Staff were very helpful and friendly when I collected in person. Later mail orders were also dealt with quickly and efficiently.
October 27, 2025
Great service and partsI wanted were in…
Great service and partsI wanted were in stock in good quantities recommended shop for Kato
November 5, 2025
Reply from Train Trax
Thank you for taking time to drop us a lovely review, a 5 star no less! We very much appreciate it!
Excellent Service
Excellent Service. Items are brand new, competively priced and delivered very fast. Their website will guide you for their stock levels when you place your order. I have purchased items from them on several occasions, and the service is always great.
November 10, 2025
Unprompted review
Reply from Train Trax
Thank you for taking the time to leave us such a lovely 5 star review! We really appreciate it!
Ian &Keiren are great
Ian &Keiren are great. I am new to this and they have been very patient and helped me with anything I needed to know.
All items delivered in quick time.
November 4, 2025
Reply from Train Trax
You're most welcome! We do this job because we love to get people into the hobby we ourselves love! Thank you for taking the time to leave us 5 stars, we really appreciate it!
Kind regards
Kieren
Great products high quality
November 4, 2025
Reply from Train Trax
Thank you for taking the time to leave us a review, we're happy you think we're 5 star!
Ordering from train trax was very easy…
Ordering from train trax was very easy and no hassle,stuff came quickly well packaged and I will buy from them again very pleased.
November 3, 2025
Reply from Train Trax
Thank you for taking the time to write a lovely review for us. it imakes us happy to make you guys happy.
Reply from Train Trax
Thank you for leaving us such a lovely review! We try our best!
N gauge for the indecisive
Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect for this. Huge range, sensible postage prices and prompt to process and deliver. Just 2 orders so far but both equally efficient and this is just the beginning.
November 3, 2025
Reply from Train Trax
Thank you so much for the kind review, we love playing trains here so want you to love it too!
Another successful order!
Items arrived quickly, well packaged and everything as expected. Many thanks.
October 31, 2025
Reply from Train Trax
Thank you for taking the time to leave us such a wonderful revies
An excellent service with one of the…
An excellent service with one of the fastest delivery times available.
Highly recommended.
October 30, 2025
Reply from Train Trax
Thank you so much for taking the time out to leave such a nice review.
Simple shopping
Easy to pick and purchase what I needed from the website. Great communication to advise a shortfall in the order and advice on the options available. Order then delivered in a very timely manner. Great service at a good price.
October 29, 2025
Reply from Train Trax
Hi Dean,
We're glad it went well for you, even if our stock level wasn't quite right. We always do our best to make sure you have what you need because we love trains and we know how terrible waiting is!
BRILLIANT
I have dealt with Traintrax for many years! unfortunately my last delivery was a problem! Damage occured in transit so I returned the item straightaway and received a full refund immediately!
Well done Train Trax
October 29, 2025
Reply from Train Trax
Hi Steve,
We're sorry your package arrived damaged, but we're also glad our service still rated 5 stars. We're always looking for new ways to keep items safe in transit.
Kind Regards
Kieren
Could not fault this company within an…
Could not fault this company within an hour of ordering my items I had an email saying my goods were dispatched. Ordered Monday and received on the Wednesday. Also very happy with the goods I received. Excellent service.
October 27, 2025
Reply from Train Trax
We love it when a plan comes together! Thank you for taking the time to leave us a lovely review!
More Product Information Needed
Delivery fast and efficient. But there was limited information on how to combine this item with other products needed. For example which track to use. It may be that this information exists somewhere in Kato but I cant find it. Traintrax is a specialist Kato supplier so really does need to provide access to better product information.
October 27, 2025
Reply from Train Trax
Hi Ian, we're sorry you found our information lacking, we are slowly updating listings to be clearer from the Japanese translations. However if you ever have any queries about Kato items, please do not hesitate to email us and we will provide you with an answer as best we can! Thank you for leaving an honest review, we appreciate it as it helps us to grow.
Reply from Train Trax
Thanks for taking the time to leave us a little review, we're very happy to help any way we can! Thank you again.
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