Transfers Rome Civitavecchia Reviews 

142
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We had a problem finding a company that would take to of us from the Civitavecchia port to Ciampino Airport. A couple of companies never responded to emails but Matilde responded quickly to our numero... See more

Rated 5 out of 5 stars

Easy booking. prompt arrival of the driver. Loaded our cases for us. very polite and helpful, made sure we were comfortable. very clean people mover, lost of room. confident careful driver. we arrived... See more

Company replied

Rated 5 out of 5 stars

We had an exceptional experience with this private transfer company! The service from Fiumicino Airport to Civitavecchia Port (and back) was flawless. The driver was professional, punctual, and droppe... See more

Company replied

Rated 5 out of 5 stars

Absolutely top notch, puntual, professional, dependable and understanding. Mercedes Bens clean and elegant vehicles. Booked 3 transfers 2 of which went like clockwork, we had a medical emergency and... See more

Company details

  1. Minibus Taxi Service
  2. Taxi Service

Written by the company

Book Online your Civitavecchia Cruise Port Transfer with us. Transfers to/from Rome Hotel, Rome Fiumicino Airport, Ciampino Airport at low and fixed price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

142 reviews

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4.7

All reviews

(142)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service! Our driver, Chris, spoke excellent English for us and was above and beyond helpful! We were very thankful for him!

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great Experience, easy on time pick up at the port after a cruise. On time and easy to locate...and off we went to Rome City Center.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect drive from cruise terminal to Rome airport

A group of four of us were picked up at the Rome cruise terminal at CivitaVecchia and driven to Fiumicino airport. The driver was right on time, spoke great English, was very polite, and drove us safely to our destination. The charge was quite reasonable. I would highly recommend this company. They do an excellent job.

June 8, 2022
Unprompted review
Rated 2 out of 5 stars

Very inconvenient

We booked this transportation from civitavecchia to Termini in Rome. We were waiting outside the ship terminal where all the drivers were gathered. After waiting 30 minutes I emailed the office and was told that I had to find my own way outside of the port to meet the driver, as he didn’t have credentials to get inside. At no time did anyone ever mention that their drivers aren’t allowed inside the port, or that we would have to find him ourselves outside of the port.

June 8, 2022
Unprompted review
Transfers Rome Civitavecchia logo

Reply from Transfers Rome Civitavecchia

We apologize for the inconvenience caused to you, our local suppliers have the credentials to enter, that day was very special as there was a very high demand for transfers and due to this unexpected flow of demand, some suppliers were forced to send vehicles even without permits so as not to leave customers without a vehicle. We are very sorry but it was a rare event that unfortunately affected you and some other customers, it should never happen, but we preferred to ensure the transfer and have customers reach the station or airport rather than cancel the service. Thank you for your review as it helps us to grow and improve our service anyway. We understand that this event may have affected your trust in us but we hope to see you again if one day you return to Rome. Sorry again!

Rated 5 out of 5 stars

Very professional!

Very professional, easy to book, very fair pricing. Confirmations were easy via email, with the help of Matilda we were able to use the same driver… highly recommend. My only suggestion would be a phone number to text to …

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service punctual and…

Excellent service punctual and courteous. We had a group of eight persons which included two wheelchair occupants and we were provided with two accessible vans. Overall a good experience and an excellent service

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

We used your taxi service on May 14, May 15 and May 25, 2022.

We want to say that Claudio De Simone, our driver from FCO to Civitavecchia, also our Rome Tour and then back to the airport after our cruise, was wonderful! He loves his job, and it shows. Claudio was informative, friendly, courteous and went out of his way to help us on our first day in Italy. When he brought us to our hotel, The Alibrandi Palace, there was no one there to let us in. He called the phone number I was given on his cell phone and spoke directly to the concierge. We don't speak Italian, have never been to Europe before and did not know how to make the phone call. Claudio remained with us until the concierge arrived.

He is an asset to your company and we wanted to let you know that we enjoyed him so much. If ever we go to Italy again, we will be sure to ask for Claudio.

Thank you for your services!

Steven and Linda Thompson

May 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, our flight was delayed, the driver waited patiently..seamless service, comparable rates..I will use them again!!

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I have used transfers-rome-civitavecchia.com for 2 transfers from FCO and from Civitavecchia Cruise Port, great service, all perfect, price, car, avilability. Friendly driver who arrive on time. I recommend it without hesitation.

Thank you so much

November 20, 2018
Unprompted review
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