THIS MONEY TRANSFER COMPANY IS A FRAUD!!! THEY ARE PROFESSIONAL SCAMMERS. SINCE May 2024,i ordered a money transfer which was never processed. I contacted customer service and they started giving all... See more
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I used Tranzfar to send money to staff last week. I have emailed regarding multiple transfers. They have completely ignored my emails. I called yesterday and was told they are facing technical issues... See more
Company replied
If there are option for no star, I would have chosen it! This organisation is fraudulent. I initiated a transaction on the 12th of July 2024. Up till today the remittance has not been received b... See more
Company replied
I am owed a total of £450 from this fugitive of a business and yesterday they paid £100 into my account after promising me that they would prioritise my payments, but failed. I would advice any... See more
Company replied
Company details
Written by the company
Tranzfar is a financial technology company with interests across remittance, digital banking and payments infrastructure. Tranzfar aims to be a world leading provider of banking and payment services, offering its users a fast, reliable and customer friendly service online through its website and mobile application. Our services includes; International money transfer across 100 Countries, Multi-Currency Banking, Affiliate marketing to earn money, Health Insurance(Nigeria), Airtime Purchase(Nigeria). Lowest transaction fee from £0.44 and great exchange rate guaranteed.
Contact info
1 Canada Square, E14 5AA, London, United Kingdom
- 02045323034
- ask@tranzfar.com
- www.tranzfar.com
2.0
Poor
580 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Fast and reliable
February 28, 2023
Unprompted review
Reply from Tranzfar
Hi Amen, Thank you for taking out time to rate us. It really helps us to keep going and delivering the best :) Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.
I’m obsessed with Tranzfar
I’m obsessed with Tranzfar, I don’t think I can ever use any other company to send money to my people in Nigeria and Ghana, they are so fast , efficient and the customer service is amazing, they solve problems quickly.
February 21, 2023
Unprompted review
Reply from Tranzfar
Hi Femmy ,
Thank you for your positive review, it means a lot to us!. We are pleased to know our service hit the mark for you!.
We appreciate feedback from valued customers like yourself and we will continue to strive for the quality that you expect!
We look forward to your continued usage!
Obviously they're doing great
Obviously they're doing great, I don't have any issues unless if they'll change later
February 20, 2023
Unprompted review
Reply from Tranzfar
Thank you for taking the time to leave a 5* review, We are happy to hear you are enjoying our service .
Fast and reliable
February 20, 2023
Unprompted review
Reply from Tranzfar
Hello Ekwutosi, thank you for taking the time to leave a 5* review, it is much appreciated!
Reliable and User-friendly platform
Tranzfar is a safe and secure platform which I have used for a while now. I'll recommend you explore this amazing platform as it shows the it's beautiful features of transfer cost, recipient amount etc.
February 17, 2023
Unprompted review
Reply from Tranzfar
Hi Tuoyo,
Thank you for taking out time to rate us. It really helps us to keep going and delivering the best :) Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.
The customer care rep was amazing
The customer care rep was amazing. she held my hands all the way. Ready to help, even when i was confused, her tone did not change. The best experience ever
February 2, 2023
Unprompted review
Reply from Tranzfar
Thank you for taking time to share your positive experience and leaving a 5 star review. Customer satisfaction is our top most priority. Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034
Prompt delivery of money to recipients.
January 25, 2023
Unprompted review
Reply from Tranzfar
We thank you for the feedback. If there is anything we can do for you or have any suggestions, just let us know at ask@tranzfar.com! Have a wonderful day Solomon!
Tranzfar Naira update is too low 937 to…
Tranzfar Naira update is too low 937 to 1pound at present and tranzfar 875. This is no good practice and need swift improvement as its rip off
January 27, 2023
Unprompted review
Reply from Tranzfar
Hi Pike,
Thank you for taking the time to rate our service.
Please consider we are not a black-market service. We are FCA and HMRC approved and licensed meaning the money sent by yourself is at all times safe and accounted for.
Also, take into consideration our extremely low transaction fees.
They are fast and efficient
January 26, 2023
Unprompted review
Reply from Tranzfar
Hi Ziego,
We really appreciate your feedback, and we’re happy to know you’re enjoying your experience with us !
Excellent service from Tranzfar
Made a transfer with Tranzfar today and the service was brilliant. Using the app I made the transaction. Once it had been made, I received the acknowledgement email immediately from Tranzfar to say they had received my request. I sent a message to the recipient to notify them. Exactly 2 minutes later I got a confirmation email from Tranzfar stating the transaction had been completed. My recipient responded almost at the same time saying that they had got an alert from their bank that the money was in their account.
Great service.
January 24, 2023
Unprompted review
Reply from Tranzfar
Hi Chris,
Thank you for your positive review, it means a lot to us!
We are pleased to know our service hit the mark for you!.
We appreciate feedback valued customers like yourself and will continue to strive for the quality that you expect!.
We look forward to your continued usage!
Easy and fast
Easy and fast
My experience with tranzfar has been grate
January 24, 2023
Unprompted review
Reply from Tranzfar
Hi Francis,
Thank you for taking time to share your positive experience and leaving a 5 star review.
Customer satisfaction is our top most priority.
Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034
Still very confusing to use
Still very confusing to use. Prompt service.
January 23, 2023
Unprompted review
Reply from Tranzfar
Thank you for your feedback. With every new app version we are introducing new features and improving existing ones. Should you have any questions, or need assistance with using our platform please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.
Since I started using tranzlar
Since I started using tranzlar, I never regret it. Good customer service, reliable and excellent service. Always on point.
February 9, 2022
Unprompted review
Reply from Tranzfar
Thank you for taking out time to rate us. It really helps us to keep going and delivering the best :) Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.
I start sending money tru Tranzfar…
I start sending money tru Tranzfar since last year..They are very Efficient And reliable. One Thing I like about Tranzfar is They carry you Along As in if your Transaction is Been delay They informed you and At the End of the day, they will Emailed you to let u know the money is being credited at the other Ends ...I Have no Regret using Tranzfar..Kudos To All The Staff of Tranzfar keep 👍 👌 up The Good work..
December 23, 2022
Unprompted review
Reply from Tranzfar
We're always working hard to improve the app. Thanks for your download and feedback.
SCAM! PLEASE RUN FOR YOUR DEAR LIFE
PLEASE RUN FOR YOUR DEAR LIFE! I wish there is 0 star because this company is a SCAM and do not even worth 1 star. PLEASE STAY AWAY from TranzFar else you'll lose your money like I did.
I sent them money (£) to transfer to my bank acount in Nigeria but they claimed that they did not receive the money. I have forwarded to them all the evidence from my bank stating clearly that the money had been successfully recieved by their bank but they continue to claim that they did not receive the money and are always very quick to end the call each time I call them. THIS IS A SCAM COMPANY - PLEASE STAY AWAY
December 9, 2022
Unprompted review
Reply from Tranzfar
Dear user,
In regards to your claim of a "scam", of safety and security, Tranzfar is regulated by multiple financial bodies that have vetted our services and having found Tranzfar compliant, given licenses for Tranzfar to operate.
Please view the list of financial bodies Tranzfar is compliant with via: https://www.tranzfar.com/regulations
Should you have any further questions regarding this, or for general inquiries, don't hesitate to contact our customer service team by email at ask@Tranzfar.com or 24/7 at +442045323034 referencing your transaction number.
4hrs to 4 days
If you want your 4hr transaction to extend to 4 days with no credible explanation then go ahead and use this app.
I have been a regular user of this app for many years and lately they have disappointed me on more than 4 occasions (two of which were very urgent)
I personally would NOT recommend this app to even my so-called number one enemy (whomever they might be). I can assure you that there are better, more reliable and faster service delivery apps other than Tranzfar - believe me that this is from personal experience.
September 29, 2022
Unprompted review
Reply from Tranzfar
Dear customer, We have attempted to search our database using "Yemi Daramola" as a reference but are unable to find a user with that name. Can we ask you to reach out to Tranzfar's customer service at +442045323034 referencing your transaction number and requesting to speak to a manager?
We apologize for any inconvenience faced by you and your recipient in this.
Fast effective and reliable service…
Fast effective and reliable service plus agents over the phone are polite,courteous and professional good all round service
September 14, 2022
Unprompted review
Reply from Tranzfar
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
Tranzfar so far has been good just that…
Tranzfar so far has been good just that recently this September, they really disappointed me but their service is back and normal. Very effective as the recipient will receive their payment in minute.
Please try not to let what happened between 2nd -6th of September not repeat itself.
Good customer services 👍 👌
September 7, 2022
Unprompted review
Reply from Tranzfar
We are pleased that you enjoyed the app. If there is anything we can do for you or have any suggestions, just let us know at ask@tranzfar.com! Have a wonderful day Peter!
Good service
Wasn't too happy at some point but realized that machines can break down and it's no one fault nothing is actually perfect. But all in all I strongly recommend this service.
September 5, 2022
Unprompted review
Reply from Tranzfar
With every new app version, we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
14 transactions
14 transactions, all successfully delivered. Simple. 5 stars.
September 9, 2022
Unprompted review
Reply from Tranzfar
We're always working hard to improve the app. Thanks for your download and feedback.
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