Travel China Guide Tours Reviews 

I travelled with my daughter on June.
It was my husband's wishlist to visit his great grandfather's land, however both of us couldn't speak mandarin at all.
When my daughter told us that she booked the trip, we were quite worry because none of us never been to China before.
However, when we arrived there, we really enjoyed the trip.
The tour guide, Kitty was very friendly and helpful.
We felt so pampered and this is the best trip we ever had.
Thank you Kitty for your genuine service and care.

I booked the land tour on First week of June this year since I cannot speak mandarin.
At first I've a bit nervous because I brought 3young kids and my aging parents.
After communicating with Lexi the consultant, I felt ease. I have been changing the plan so many times back and fort but she never failed to reply and gave me suggestions.
And prior our departure, the guide, Kitty messaged us to make sure everything was alright.
During our trip there, I couldn't feel any worry at all. Kitty was very passionate with the kids, my kids were so happy and looked forward everyday.
She also helped my parents too, we really felt being pampered.
Thus, our trip was very memorable for my family especially my parents who were eager to see China as their bucket list.
Thank you so much Lexi and Kitty for your services. Keep the good works !

TravelChineGuide organized my trip to PDRK from Dandong by train in summer 2018. It was an unforgettable experience. As photographer, I appreciated the the suggestions of the agency to avoid any problem at the borders and in Pyongyang. In addition to the the tour planned with the agency, I went to see a beautiful night show, a park outside the capital and walked in a Pyongyang road for nearly 1 hour with my two "guides" (not so easy to see Pyongyang out of a car....). I took more than 1000 pictures using 3 cameras (also from the train) and had no problems on the way back at the border; I was asked to delete 4 pictures by my two "guides" in Pyongyang. I highly recommend TravelChineGuide if you want travel in PDRK.

Booking our tour with Travel China Guide Tours was really very easy and everything worked out 100% fine. I can honestly recommend booking tours via this company.

I had never heard of Travel China Guide Tours. I found them through an online search. I was hesitant about using them, but I am glad I took that leap of faith!
I was on the 11-day tour, which was very well run Beijing, Xian, Guilin, Shanghai. Candy, the first guide in Beijing met us at the airport. She was very warm and welcoming.
We stayed in Sheraton Hotels on most of the trip. The breakfast buffets were outstanding. You could have a traditional Western breakfast, but you could also have Asian items. You could not eat all the choices (although I tried :).
We hit the major must-sees at each location. There were different guides in each city. Candy, Carol, Wendy, and Ocean, were knowledgeable, gave a lot of insight on local customs and history, and helped you enjoy your time at each stop. Take advantage of the optional night tour in Shanghai. As an aside, don't be afraid to take the subway in Shanghai. The subway is clean, inexpensive, and everything is subtitled in English. Also the stops are announced in English (after the Mandarin announcement). I would take the subway to the airport using the magnetic levitation train--one of the few in the world.
In each city the guides hosted a lunch and or dinner. The food was excellent--a wide assortment of Chinese specialties. However, the highlight was a home-cooked lunch in the apartment of a local Beijing resident.
I recommend this company; I really enjoyed my trip and have memories for a lifetime. I think you will as well.

I have used the services of Travel China Guide for many years; I purchase train tickets from them. They are very professional, very fast to reply to messages. All in all excellent service and I recommend them very highly.

Last November, I traveled from Guangzhou to Hong Kong by high speed train. I bought the train tickets through the Travel China Guide. Everything was very easy, the staff was friendly and helped me to have a wonderful trip.Thank you Travel China Guide

Travel China Guide Tours provided exceptional service from start to finish. They were very flexible and accomodating as we planned our trip. Even to the point of booking additional nights at the hotels before and after the tour to facilitate our flight schedule.

All the hotels and meals were wonderful. The guides were all knowledgeable and nice. We had a wonderful time

We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.

This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours.
Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send you a letter to assist with your China visas. We used We Chat in China to communicate with the Guides, who were all brilliant.

No hesitation is recommending this company. (Note they trade as Xi'an Marco Polo International Travel Service).

We very very pleased with the service from Travel China Guide tours. They assisted us in getting our train tickets more than once on our trip through China. They were always delivered to our hotel on time and exactly what we ordered. They were easy to communicate with, very professional, with excellent customer service. We highly recommend this group.

I ordered train tickets for my china trip in November 2019 and Travel China Guide Tours was excellent. My tickets were all at my hotel when i arrived from Vancouver and i had no problems at all. The train system in China is amazing. Don't hesitate to use Travel China Guide Tours.
Thanks Ian

In May 2019, I traveled on the 9-Day tour that visited Beijing, Xi'an, Guilin and Yangshuo. It was nothing short of an unforgettable experience. This was my first time in China and I was the only solo traveler in my group. The tour guides were very knowledgeable and shed many insights into the daily lives of the locals and they had an abundance of stories and facts that kept the group engaged and learning at all times. My group consisted of 14-people and so it was a small enough group that we were all able to get to know each-other over the course of the tour.

The agenda contains all of the necessary destinations for tourists (The Great Wall, Terracotta Army, Elephant Trunk Hill, etc.) as well as many unique places and experiences (visit with a local family, home-cooked meal, etc.) that you would most likely not be able to partake in normally. The part that I liked the most was that after the each day's tour (usually between 5-7pm), you are free to explore the city you are in. The guides are very helpful in this regard as they will give you recommendations on places to go, things to do, and where to eat. Another feature that I liked was the ability to add days on either end of the tour. I added one day onto the beginning so I had two free days to be so

Lastly I would like to acknowledge the customer service of TCG; simply put, they are amazing. During the trip, I had multiple problems ranging from my luggage lock's combination being reset on accident to my return flights being cancelled, which caused me to have to arrange for a hotel in Beijing for a night before I flew home. They were able to assist me with all of these problems while still making the trip a memorable one.

Bottom line: If you are looking for a tour company that meets/exceeds expectations while providing you with a very memorable experience in China, then look no further than Travel China Guide. They have an experienced team and very flexible tours to choose from. I would highly recommend this TCG to anyone traveling to China for the first time as well as anyone who has been but wants to experience China on a more personal level.

Very pleasant tour of Beijing and Great Wall. Travelling in a small group is a pleasure versus a full bus load. Tour guide very nice and made the day memorable. I would use this company again

I bought a train ticket through Travel China and everything went super smoothly. I had a few questions once I got to China and they answered all of them super fast. Payment was also super easy. Would definitely use their services again.

We have bought train tickets several times at Travel China Guide. It was very easy to find tickets for the connections you are looking for. After purchase we got a voucher, written in English and Chinese. That´s why it was very easy to change the voucher and collect our tickets at the train station in China. The ride on the train was very interesting and exciting. On our next visit we will travel by train again - and we will buy our tickets here.

Doris was awesome in booking multiple tours for our China trip. There was one instance where we needed to rebook, but she handled the refund promptly and was able to get us another time without hassle. We highly recommend the service.

I found booking train tickets with Travel China Guide a very easy process online. When I arrived at Chengdu Train Station to collect the tickets and could not find anyone that spoke English, I contacted Sunny Zhang (from Travel China Guide) and they were able to speak with the Ticket Office staff to allow me to get the pre-purchased tickets. Also when my air travel itinerary changed (before leaving Australia), I needed to change my train travel itinerary. I contacted the Travel China Office and Sunny was able to change my tickets and processed a refund, which I received within a few days back in my account. Overall I cannot speak highly of the great customer service I received from Travel China Guide, and particularly by Sunny Zhang. I feel she demonstrated a customer service which was well above my expectation. My wife and I were very pleased with her friendly help and assistance.

Travel China Guide was easy to deal with from Australia and organised our train travel from Xian North to Beijing West without any fuss. Their communications were clear and detailed and easy to understand. True to their word they delivered our paper tickets to our hotel prior to our arrival.
We would certainly deal with them again if we need travel services in China.

I used Travel China the last year when I traveled in China with my son. We took trains and I wanted buy in advance ticket because the destination are very tourisitc. But it’s not possible to buy ticket on your own from foreign country if you’re not Chinese. You must pay with chinese credit card. Moreover tickets are avalable only one month in advance and you must buy very quickly your place because of the lot of many Chinese tourist. Consequently I used Travel China guide and I was very satisfied with them for many reasons. First of all China guide give an answer as soon as possible. Your mail has an answer very quickly. The agence works efficiently. They are all time with you if you have any question or problem. For the train tickets I wanted several destinations. I gave them what I wanted , they send you the planning of all the trains in China. Then I pay without problem with paypal. And their costs are no very high. To have tickets you have two solutions : you can recover at your hostel in China (they take tickets to your hostel) or you have a number and you recover in any station in China. I choose the second way. It was very easy. I was very relieved to take china guide. My travel was easier. In China the big problem is the language and you feel lost. I would like to go back in China in the future because I was very delighted. The country is marvellous. When I will go back I will contact Travel China guide again.
Excuse my English, I’m French. 😊

TCGT was a great help to my travel in China last May 2019. I had a superb experience touring Chongqing. This wasn't made possible without the help of my travel consultant Lexi. She helped me plan my 5 days trip. The city was amazing. Then, I also had the chance to visit the county Wulong. It was so nice there. It was peaceful. I so love the nature. The karsts, the cave and of course the Three Natural bridges where one of the franchise movie of Transformers had been shot. It was just awesome. Thank you so much Travel China Guide Tours. Till my next destination.