hello, I would like to ask you Travelgenio when i will get my refound, i contct since augost last year, please i need my refound
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See what reviewers are saying
Serieus ontvang je alleen maar standaardmails? Wat is dit voor rarigheid. Stuur je een mail naar de klantenservice enige wat je terug krijgt is dit bericht: Unfortunately we have not located a... See more
Company replied
I made the unfortunate mistake to book my flight via this agency. Upon asking to cancel my flight and request for a refund, their website does not function anymore. No functional number, and no custom... See more
Dramatic. Despite numerous efforts to contact Travelgenio, no useful response. Waiting for over € 2.000 for five months now. I have started mobilising my legal (NL) and political contacts (NL & MEP)... See more
Company replied
1.3
Bad
1K reviews
No recent history of asking for reviews
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Very good
Comfortable and relaible thanks for the great experience :)
September 25, 2017
Unprompted review
Reply from Travelgenio
Thanks for your comments Ma. It is important for us that our customers enjoy the best experience with our services. Regards
Everyting is good
September 25, 2017
Unprompted review
Reply from Travelgenio
Irene thanks for your rating. We hope to see you soon again in our web. Regards
Reply from Travelgenio
Thanks for rating your experience with us Mikhail. Our goal is our customers satisfaction. Regards
excellent thanks
September 25, 2017
Unprompted review
Reply from Travelgenio
Thanks for your comments Nurcan. It is important for us that our customers enjoy the best experience with our services. Regards
Good and easy to book
September 25, 2017
Unprompted review
Reply from Travelgenio
Thanks for rating your experience with us Einat. Our goal is our customers satisfaction. Regards
Reply from Travelgenio
Thanks for your comments Ahmet. It is important for us that our customers enjoy the best experience with our services. Regards
Reply from Travelgenio
Janus thanks for your rating. We hope to see you soon again in our web. Regards
cheap and efficient
September 25, 2017
Unprompted review
Reply from Travelgenio
Steve thanks for your rating. We hope to see you soon again in our web. Regards
Excellent
Everything went well and we were happy with the service.
September 25, 2017
Unprompted review
Reply from Travelgenio
Thanks for rating your experience with us Jac. Our goal is our customers satisfaction. Regards
Good and easy to book and use
September 25, 2017
Unprompted review
Reply from Travelgenio
Thanks for your comments Denzil. It is important for us that our customers enjoy the best experience with our services. Regards
Great booking, easy and fast.
This was a very easy booking, I was quite impressed with the price of my ticket in the timeframe I booked it.
September 25, 2017
Unprompted review
Reply from Travelgenio
Samantha thanks for your rating. We hope to see you soon again in our web. Regards
Excellent company !!!
September 21, 2017
Unprompted review
Reply from Travelgenio
Muchas gracias por tu comentario Konstantina. Para nosotros es importante que nuestros clientes tengan la mejor experiencia con nuestros servicios. Saludos.
Reply from Travelgenio
Thanks for your comments Sam. It is important for us that our customers enjoy the best experience with our services. Regards
I have used Travelgenio many times
I have used Travelgenio many times, in fact I prefer them and am more than happy when I find their prices competative. I would reccomend them in a heartbeat.
September 20, 2017
Unprompted review
Reply from Travelgenio
John thanks for your rating. We hope to see you soon again in our web. Regards
Reply from Travelgenio
Sebastian thanks for your rating. We hope to see you soon again in our web. Regards
I would have like to have the option to …
I would have like to have the option to pay payments and to choose a vegetarian meal both were not avaolable or hidden. Also - the option to change the flight should be more flexible
September 19, 2017
Unprompted review
Reply from Travelgenio
Thanks for your comments Mm. They help us to improve our services. Regards
Personal contact was lacking
Personal contct was lacking. Tried to phone customer service, took long and the person couldn't speak the language i needed which was dutch.
September 19, 2017
Unprompted review
Reply from Travelgenio
Thanks for your comments Kelly. It is important for us that our customers enjoy the best experience with our services. Regards
Nothing to complain about and good …
Nothing to complain about and good service all the way!
September 19, 2017
Unprompted review
Reply from Travelgenio
Vidar thanks for your rating. We hope to see you soon again in our web. Regards
Reply from Travelgenio
Thanks for your comments Alejandro. It is important for us that our customers enjoy the best experience with our services. Regards
the journey was without fault
the journey was without fault. I was pleasantly surprised to recieve a meal on a 1 1/2 hour flight, unfortunately none on the longer 3 hour haul.
September 19, 2017
Unprompted review
Reply from Travelgenio
Jonathan thanks for your rating. We hope to see you soon again in our web. Regards
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