Always an excellent service. Staff always happy, smiling and willing to help with all aspects of my holiday. Top class service from a top class Team.
Company replied
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See what reviewers are saying
Big thank you to Samantha, for sorting everything out. Excellent customer service, made the whole process stress free. Will definitely recommend Travel House to friends and family. Would also like to... See more
Company replied
What a lovley warm welcome we received at Aberdare, every staff member we came in to contact with were very friendly and helpful i would like to mention our lovley agent who really put our minds at re... See more
Company replied
Sophie was very helpful in every way possible, answering all my silly questions (haven't been abroad for quite a few years), concerning my concerns and requirements. And all done with great politeness... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
19 Victoria Square, Aberdare, CF44 7LB, Rhondda, United Kingdom
- 01685874558
4.9
Excellent
339 reviews
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Reply from Travel House - Aberdare
Thankyou for your lovely feedback -sophie
Great customer care went above and…
Great customer care went above and beyond, great knowledge, needed to change 1 holiday and ended up booming another one.
Well done x
July 28, 2026
Reply from Travel House - Aberdare
Hiya , thank you very much for taking the time to leave this five star review
First class service as always
First class service as always, went above and beyond to help sort out a holiday for myself and grandchildren aftey the original one fell through, but always lovely friendly and helpful
July 25, 2026
Reply from Travel House - Aberdare
Hiya , thank you for taking the time to write us a 5* review , we are glad we could help.
Exceptional service
Exceptional service. Very knowledgeable in all aspects of our holiday. Helpful, courteous and professional staff guided expertly by Lisa (manager). We have recently booked 2 holidays at Travel House for this year at Aberdare and will continue to use this excellent service.
July 21, 2026
Reply from Travel House - Aberdare
Hi Eurlun, Thank you so much for taking the time to write us such a lovely 5* review. Always a pleasure booking your holidays. Lisa
HolidayBooking Experience
A professional and knowledgeable team who are patient and helpful which makes booking a holiday easy.
July 14, 2026
Reply from Travel House - Aberdare
Hi Robert, Thank you for taking the time to leave us a lovely 5* review . Lisa
Lisa and her staff are amazing
Lisa and her staff are amazing. Always ready to help you and find the right holiday for you.
July 11, 2026
Reply from Travel House - Aberdare
Hiya Kim, Thank you so much for taking the time to leave us a lovely 5* review. Always a pleasure. Lisa
Lisa was fab in travel house Aberdare…
Lisa was fab in travel house Aberdare had patience of a saint and found us our little paradise in Greece for 2027 can’t fault it! Really happy 😊
July 11, 2026
Reply from Travel House - Aberdare
Hi Zoe, Thank you so much for your kind words. I'm Glad we found the perfect holiday in the end lol. Lisa
Reply from Travel House - Aberdare
Hiya Katrina, Thank you so much for taking the time to leave us a lovely 5 * review. Always a pleasure. lisa
They understood what we wanted for our holiday
The service & advise we received was brilliant & the staff understood what we wanted to make our holiday enjoyable.top marks.
July 3, 2026
Reply from Travel House - Aberdare
Hiya Hywel, Thank you for taking the time to leave us a lovely 5* review. Lisa
Excellent professional service as…
Excellent professional service as always. Wouldn't go anywhere else
July 6, 2026
Reply from Travel House - Aberdare
Hi Annette, Thank you so much for taking the time to leave us such a lovely 5* review. lisa
Emily was extremely helpful. We have booked our holiday, flying from Cardiff with extra leg room for my husband .
Emily was extremely helpful.
July 6, 2026
Reply from Travel House - Aberdare
Hi Rhian, Glad you got to experience Emily hard at work. Lisa
Aberdare store always makes you feel so…
Aberdare store always makes you feel so welcomed, nothing is to much trouble for them.
June 20, 2026
Reply from Travel House - Aberdare
Hi Mr Evans, Thank you for takingthe time to leave us a 5* review. Lisa
Travel House Aberdare
Lisa and her team are always helpful when finding and booking our holidays, it’s not always easy trying to find a hotel that sleeps a large family that also offers the best all inclusive and entertainment within a set budget yet the do this effortlessly.
June 26, 2026
Reply from Travel House - Aberdare
Hiya Bethan, Thank you for leaving us such a lovely review. Always a pleasure booking your holidays. lisa
Reply from Travel House - Aberdare
Hi Michael, Thank you so much for taking the time to leave us a 5* review. lisa
Reply from Travel House - Aberdare
Hiya Nita, thank you for taking the time oleave us a lovely review. lisa
Great Team and Service
Sam, Lisa and all the Team are always amazing. The help and patience to help us book our holiday is always appreciated.
June 22, 2026
Reply from Travel House - Aberdare
Hi Chris, Thank you so much for taking the time to leave us a lovely 5* review. Glad we booked you the perfect hotel in the end lol. Lisa
I’ve used this travel agents a few…
I’ve used this travel agents a few times now and always have an excellent service. I usually know exactly which hotel and airport and they always manage to build a package to exactly my needs.
The staff are polite, friendly and always happy to take the time to ensure you have the best deal. Your never rushed to make a decision. I would definitely recommend.
My review has been edited by myself, I had entered a five star review initially but it somehow saved as three.
June 21, 2026
Reply from Travel House - Aberdare
Hi Angela, Thank yiu for taking the time to leave us a lovely review. Please can you give us feedback on how we can get to 5*? Lisa
Always a great experience at the…
Always a great experience at the Aberdare branch.
The team are very knowledgeable and helpful .
June 18, 2026
Reply from Travel House - Aberdare
Hiya Elaine, Always a pleasure. Thank you for taking the time to leave us a lovely review. Lisa
Samantha was very helpful and polite…
Samantha was very helpful and polite throughout
She explained everything in a way that we understood
She got us the best deal she could and made the whole experience simple and pleasant
June 18, 2026
Reply from Travel House - Aberdare
Hi Susan, Thank you for taking the time to leave Samantha a lovely 5* review. I will pass your kind workds on to her. Lisa
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