We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
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I booked a last minute deal for 2 weeks time to Kos , Greece. Lindsey spent over a hour looking for the right deal and location giving loads of options. We went with the first one to Kos, had a grea... See more
Company replied
We regularly book four holidays a year through Travel House, Gorseinon and we have always had excellent service from Lyndsey and her staff. They are always helpful and will go above and beyond to ens... See more
Company replied
Previously went here last year Helen in Gorseinon very helpful And we had brilliant holiday so came back for 2027 holiday very helpful and friendly service
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
84 High Street, Gorseinon, SA4 4BL, Swansea, United Kingdom
- 01792899944
4.9
Excellent
376 reviews
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linsey at Gorseinon shop was extremely…
linsey at Gorseinon shop was extremely helpful as usual ,nothing is too much trouble. booked a cruise within minutes
May 2, 2026
Reply from Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us 5* service review.
It's great to hear that you had a cruise booking done within minutes,
I am sure you will have a lovely time
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Very helpfull staff
Very helpfull staff who made sure we were happy with the holiday before confirming.
April 30, 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that the staff are very helpful, and that they made sure that you were happy with the holiday before you confirmed.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Very Helpful representative
Very Helpful representative, NOT pushing anything on to us, we made the decisions on her recommendations.
Everything was discussed in a kind and reasuering way.
April 29, 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that you were not pushed into making any choices and that you made a decision based on the staff recommendation.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Great experience
Great experience. Lindsey Morris is a credit to the business. She was so helpful, knowledgeable and patient.
April 19, 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* review.
I am pleased that you thought I was helpful, knowledgeable and patient.
I am sure you are looking forward to your trip
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
I spoke with Lindsey to book my holiday…
I spoke with Lindsey to book my holiday and once again she went above and beyond. I went in wanting 5 days in New York and came out with 4 days in New York and 4 in Vegas a split holiday. It was made so easy to plan and she spoke with Tyler who again didn’t rush me into choosing this. I had a price that I was more than happy with. Travel House Gorseinon you do make dreams come true.
April 23, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* service review.
It's always a pleasure getting your holidays booked, I am so pleased we got you a good deal and a dream come true for the both of you.
We really appreciate your support once again.
Thanks
Lindsey Branch Manager
Travel House Gorseinon
An Excellent Booking Experience
A lady called Lindsey was very efficient and very helpful and very knowledgeable She made me feel comfortable and explained all options available. She had time for me and I felt she had the experience to provide me with the best possible advice to book my first cruise
April 3, 2026
Reply from Travel House - Gorseinon
Good Morning
Thank you for taking the time to leave us a 5* service review.
I am pleased that you felt that you had the information you required in order to book your first cruise.
I am sure you will do many more once you have done this first one.
Many Thanks
Lindsey-Branch Manager
Travel House Gorseinon
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* service review,
It's great to hear that the staff are always friendly and helpful
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Always informative and helpful
Always informative and helpful, over the years we've booked many holidays, this year it's been Rome and about to go Brussels, last year Paris, previously South Africa and a fabulous cruise. Many thanks to all the staff who are always there to assist with our travel plans.
March 2, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that the staff are always informative and helpful and that you have booked many trips with us.
I am sure you are looking forward to the next one that you have planned.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
LOVELY JUBILEE
For many years I have always booked my holidays with Travel House. The girls are wonderful if I don't understand something from the Holiday Companies I just pop in and they will sort it out. In fact I booked a holiday last week in Croatia .🤣🏝🌞🍺
April 10, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that the girls are wonderful and that we can help when required.
I am sure you will enjoy your Croatia trip
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The service that travel house offer is…Fist Class Service is
The service that travel house offer is first class, and the staff are very polite and helpful.
April 8, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear the service is first class, and that the staff are polite and helpful.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Great staff
March 27, 2026
Reply from Travel House - Gorseinon
Good Morning
Thank you for taking the time to leave us 5* service review.
It's lovely to hear that the staff are all great.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Efficient staff member
Great service from this member of staff who was drafted in from Llanelli branch, she was delightful, Her name was Natasha or Natalie I think
April 1, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* service review.
It's great to hear such lovely comments about Natasha, I will make sure I pas the message on.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
amazing service and help with booking my flights
i had a really good experience booking my flights with Lindsey the lady helping me she really went above and beyond to find the best flights and she was super friendly she really took her time to help me and didn't rush which i really appreciated 10/10 service would definitely would go there again
March 25, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* service review.
It was a pleasure to look at the flight options with you and to find the most suitable for your travel arrangements.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* review.
It's lovely to hear that the staff here are excellent.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Very efficient gave her very best to…
Very efficient gave her very best to sort my needs for my disability booking
March 31, 2026
Reply from Travel House - Gorseinon
Good Morning
Thank you for taking the time to leave us a 5* service review.
I am glad you managed to get another holiday arranged with al your needs taken care of.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
I always book my holidays through the…
I always book my holidays through the travel house in Gorseinon if possible.
The staff are so friendly and professional.Wouldnt think of booking anywhere else
March 17, 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that the staff are friendly and professional.
Thank you again for your support
Lindsey Branch Manager
Travel House Gorseinon
2nd time booking with travel house
2nd time booking with travel house. They don't disappoint. Friendly, welcoming and accommodate your needs and budget.
March 18, 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that the staff are friendly and welcoming and accommodate to your needs.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that the staff were very helpful and professional.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Amazing Service from Lyndsey – Thank You again!
I wanted to take a moment to provide some very positive feedback about my recent experience with your company, and in particular, the exceptional service provided by Lyndsey.
I recently needed to make changes to my holiday dates due to unforeseen personal circumstances. I contacted Travel House feeling a little anxious about whether the changes would be possible and what the implications might be.
From the very first moment, Lyndsey was incredibly friendly, patient, and reassuring. She immediately put me at ease and listened carefully to my situation without any hint of frustration or rush, even though I know date changes can sometimes be complicated.
What really stood out was her adaptability and excellent problem-solving skills. Lyndsey explored every possible option, clearly explained what was and wasn’t feasible, found creative solutions within the available flights and accommodations, and successfully rearranged the entire booking to new dates that worked perfectly for us — all while keeping the impact on cost to an absolute minimum.
Her customer service was outstanding throughout the whole process: prompt responses, clear communication, genuine care for the outcome, and a real “can-do” attitude that made what could have been a stressful experience actually quite straightforward and pleasant.
Lyndsey is a credit to Travel House and I cannot recommend her highly enough. She turned a potentially disappointing situation into one where I felt genuinely looked after and valued as a customer.
Thank you again to Lyndsey — it’s exactly this level of personal, thoughtful service that will keep me coming back to Travel House in the future 🩷
March 14, 2026
Unprompted review
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you so much for taking the time to leave us a 5* service review.
It's lovely to hear that I made you feel at ease when you were feeling anxious. I will always aim provide the best customer service for my customers and it's great to hear that this was received your end.
It's lovely to hear that you will return to the Travel House for future holidays.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Helen from Gorseinon office was…
Helen from Gorseinon office was extremely polite and helpful providing full details and ensuring I had a call back as promised
I Would definitely go to travel House next time I need to book a trip away
March 14, 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. We always are grateful for your feedback and look forward to organising your next holiday. Kind Regards Helen
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