We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I booked a last minute deal for 2 weeks time to Kos , Greece. Lindsey spent over a hour looking for the right deal and location giving loads of options. We went with the first one to Kos, had a grea... See more
Company replied
We regularly book four holidays a year through Travel House, Gorseinon and we have always had excellent service from Lyndsey and her staff. They are always helpful and will go above and beyond to ens... See more
Company replied
Previously went here last year Helen in Gorseinon very helpful And we had brilliant holiday so came back for 2027 holiday very helpful and friendly service
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
84 High Street, Gorseinon, SA4 4BL, Swansea, United Kingdom
- 01792899944
4.9
Excellent
377 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helen from Gorseinon office was…
Helen from Gorseinon office was extremely polite and helpful providing full details and ensuring I had a call back as promised
I Would definitely go to travel House next time I need to book a trip away
March 14, 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. We always are grateful for your feedback and look forward to organising your next holiday. Kind Regards Helen
Confidence and Peace of Mind
Lynsey is always extremely helpful. She walks us through the process, explaining the hotel accommodation, vicinity of the hotel, times of the flights and about the place we are going to. She even offers to organise parking at the airport. She is very knowledgeable. She simplifies the whole process for us and gives us peace of mind.
March 10, 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. We really appreciate your feedback. We look forward to organising your next Holiday.Kind Regards Helen
I always book my holidays & flights…
I always book my holidays & flights with the travel house in Gorseinon 6/3/26
March 7, 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is very much appreciated. Kind regards Helen
Welcoming
Welcoming, friendly travel advisor. Easy to talk to and explained everything in detail. Found our perfect holiday
March 3, 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for leaving us a 5* service review.
It's great to hear that the staff member was welcoming and friendly, and that they explained all the details to you.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Fantastic experience
Fantastic experience booking our large family holiday (12 people). Sarah listened and took all of our requests on board to help book the perfect trip. Can't wait to go!
February 25, 2026
Reply from Travel House - Gorseinon
Good Morning
Thank you for leaving us a 5* service review, it's lovely to hear that Sarah listened to all your requests and found you the perfect holiday
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The swift booking and knowledge of the…
The swift booking and knowledge of the staff. Very friendly staff and very helpfull
March 1, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for leaving us a 5* service review.
It's great to hear that the staff were very friendly and helpful, and that they had great knowledge.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Fantastic service
Lyndsey was fantastic, and went above and beyond to find us a great deal to include all of our requests.
February 28, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for leaving us a 5* service review.
It's great to hear that the staff went above and beyond to find you a great deal.
I am sure you will have a wonderful holiday!
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
We're off to Belfast
Ladies in the travel agents were extremely helpful, and booked our special holiday with ease .. very happy 😊
February 28, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for leaving us a 5* service review.
It's great to hear that the staff were extremely helpful and that you have a special holiday to Belfast to look forward to.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The staff were very helpful and informative
The staff were very helpful and knowledgeable throughout my holiday booking. I had already narrowed my hotel choices down to two beforehand, once I had made a decision they did the rest, even matching the online price.
I then received an email confirming everything discussed, just a small deposit to pay and that was that, all done. You can also get your foreign currency here too...
February 12, 2026
Reply from Travel House - Gorseinon
Thank you for you 5 star review. Glad to hear the staff were helpful and knowledgeable and that we found the right holiday for you.
Kind Regards
Helen
Very helpful in booking my holiday.
February 18, 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is very much appreciated. I'm glad you found us very helpful and that we managed to find your holiday.
Kind Regards
Helen
Everything was thought of
Everything was thought of , with no fuss.
Thank you Lindsey.
February 17, 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is much appreciated and glad to hear everything was thought off.
Kind Regards
Helen
Always get a fantastic welcome with…
Always get a fantastic welcome with lyndsey and her staff. Always going above and beyond their duties. Always happy with our holidays
February 17, 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is much appreciated. It is always pleasure helping you plan your holidays. We look forward to planning your next getaway!
Kind Regards
Helen
The staff all ways try there best To…
The staff all ways try there best To get what you want.
February 16, 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is much appreciated. We always try our best to meet your needs and find your perfect holiday.
Kind Regards
Helen
Lindsey was excellent in helping me to…
Lindsey was excellent in helping me to choose a holiday of which I had no idea where I wanted to go
February 8, 2026
Reply from Travel House - Gorseinon
Thank you fro your 5 star review. Your feedback is much appreciated and happy that we found your perfect holiday.
Kind Regards
Helen
Girl who sorted us out was nothing…
Girl who sorted us out was nothing short of SENSATIONAL, expert knowledge of the resort we booked, couldn't be happier and will definitely be back 💯🔥👑👑
February 5, 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that the staff had excellent knowledge of the resort that you have booked.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The ladies there knew what they were…
The ladies there knew what they were doing and made it easy for us to book our holiday
February 11, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for leaving us a 5* service review.
It's great to hear that the staff knew what they were doing and that you have a lovely holiday to look forward to.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Fabulous service all the team go above…
Fabulous service all the team go above and beyond to help making your booking run smoothly and explain details thoroughly always a pleasure to hi in travel house Gorseinon 😊
February 3, 2026
Reply from Travel House - Gorseinon
Good Morning
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that my team go above and beyond to help make your booking smoothly, and that they explain everything in detail.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
They are so helpful down to earth and…
They are so helpful down to earth and have a laugh with you but still doing there job 👏
February 9, 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that the staff are helpful and down to earth but will still do their job in finding you the right holiday.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
gteat ladies
gteat ladies, very helpful nothing is to much trouble for them,
i would never book a holiday anywhere else .
February 8, 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's a pleasure to get another holiday booked for you to look forward to.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
We're here if you need us.
As per usual always friendly and helpful advice. This must be about the 20th holiday I've booked through travel house never failed to please.
February 5, 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that this is around the 20th holiday that you have booked with us, we really appreciate your support.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.