JUAN PÉREZ THIS PERSON HAS BEEN VERY COURTEOUS PERFORMING OUR BOOKING TO EL SALVADOR ON DECEMBER 1, 2022. I THINK MR PEREZ IS AN ASSET FOR YOUR CORPORATION, MISS JOY. MR. PEREZ KEPT GIVING... See more
Company replied
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JUAN PÉREZ THIS PERSON HAS BEEN VERY COURTEOUS PERFORMING OUR BOOKING TO EL SALVADOR ON DECEMBER 1, 2022. I THINK MR PEREZ IS AN ASSET FOR YOUR CORPORATION, MISS JOY. MR. PEREZ KEPT GIVING... See more
Company replied
The customer service I received on Saturday the 13th was outstanding. Scarlett saved the day when my flight from Las Vegas was cancelled. Her quick work allowed me to make the rehearsal dinner and tu... See more
Company replied
Over all I'm happy with the person on the phone. She was perfect at handling my situation. I was disappointed that when I changed my flight back to the original date the company did not refund t... See more
Company replied
I had a serious dilemma. I accidentally booked the wrong return date on my flight. Marvin made it so easy to rectify my situation. He was very pleasant and very knowledgeable. We came up with s... See more
Company replied
Online Travel Company
119 Crabtree Ln, 06460, Milford, CT, United States
No recent history of asking for reviews
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Elena was so helpful and informative when picking our flights. For me, picking a flight is so confusing and Elena made it easy for me. She is very kind as well. I am so thankful for her. :)

Reply from Travelslake
We had to change our time coming home for our flight on Feb.23,2022. Agent Seath was very nice and very helpful. It was a pleasure doing business with him. I want to thank him very much.

Reply from Travelslake
Joy did above and beyond what I had asked him to do he was excellent to work with and very helpful!

Reply from Travelslake
Nicholas was very helpful he didn't take long to resolve my issues I am very satisfied with his service.

Reply from Travelslake
I was very disappointed when I got the cancellation notice that my handicap very ill father's flight was cancelled for tomorrow 1/16/21 flight at 6:00a flying to Detroit. I understand due to the weather.I was trying to explain that my father had to be at the hospital for injections on Monday the 17th.After hearing repeatedly that we had to pay out of our pockets again and that the only non stop flight at a higher cost would be on Tuesday. After numerous calls, Craig Williams took my call and heard my plea. Although I still am not happy with having to pay an additional cost, I am very grateful for Craig Williams getting my father and brother on a flight out on 1/16/21.

Reply from Travelslake
Spirit airlines cancelled my original flight last minute and this 3rd party company helped get the new flight booked and a refund processed for original flight. This 3rd party company "Travelsake" is good. But i do not recommend using Spirit airlines in general

Reply from Travelslake
Adam was very kind and helpful with helping me book my flight. As well as helping me change my return flight to later in the day with no issues

Reply from Travelslake
Adam was very helpful in finding me a new flight. :)

Reply from Travelslake

Reply from Travelslake
This was by far the best services I have every received.She was kind caring and took her time to make sure all my things were in place.

Reply from Travelslake
Our original flight through frontier was canceled. Adam was extremely helpful in getting us booked on spirit airlines and is working on getting us a refund for our original flight. He was quick to provide us with a solution to this cancellation issue. We are very grateful.
Thank you Adam.

Reply from Travelslake
Craig Williams went far and beyond the line of duty. Great customer service and picked up immediately.

Reply from Travelslake
justin was very easy to understand and helpful in booking this trip

Reply from Travelslake
I appreciate mr William help he was very helpful from early this morning

Reply from Travelslake
Karen at extension # 422, very helpful, awesome, professional and experienced Customer Service Rep...
Thanks Karen n thanks Spirit Airlines...

Reply from Travelslake
Rachel was very patient and helpful over the span of a few hours (& calls) while I tried to resolve other matters logistically related to the flight. I had been under the impression that I'd be able to "lock in" the initial rate I was quoted, which wound up being about $100 less than what I eventually had to settle on hours later, and this was my only disappointment yet a major one.

Reply from Travelslake

Reply from Travelslake
Mrs ELENA ,,,was extremely helpfuu and beyon,,,thank you

Reply from Travelslake
After many attempts of trying to reach Spirit, I got through to Elena who gave me amazing client support. She showed concern for my request for a flight change due to Covid and did her best to get me a new booking. She was very patient, thoughtful and helpful. A true asset to your company.
Thank you Elena

Reply from Travelslake
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