Travelslake Reviews 

653
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

JUAN PÉREZ THIS PERSON HAS BEEN VERY COURTEOUS PERFORMING OUR BOOKING TO EL SALVADOR ON DECEMBER 1, 2022. I THINK MR PEREZ IS AN ASSET FOR YOUR CORPORATION, MISS JOY. MR. PEREZ KEPT GIVING... See more

Company replied

Rated 5 out of 5 stars

The customer service I received on Saturday the 13th was outstanding. Scarlett saved the day when my flight from Las Vegas was cancelled. Her quick work allowed me to make the rehearsal dinner and tu... See more

Company replied

Rated 5 out of 5 stars

Over all I'm happy with the person on the phone. She was perfect at handling my situation. I was disappointed that when I changed my flight back to the original date the company did not refund t... See more

Company replied

Rated 5 out of 5 stars

I had a serious dilemma. I accidentally booked the wrong return date on my flight. Marvin made it so easy to rectify my situation. He was very pleasant and very knowledgeable. We came up with s... See more

Company replied

Company details

  1. Travel & Vacation

Written by the company

Online Travel Company


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4.9

Excellent

TrustScore 5 out of 5

653 reviews

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4.9

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(653)

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Rated 5 out of 5 stars

Hello my name is Kelly Gronowski and I…

Hello my name is Kelly Gronowski and I have to tell you that Marvin at ex #407 is absolutely amazing!! I had a trip already set to go see my kids and grandkids in New Jersey, but a week after I I set my trip up my Aunt who is my Godmother passed away. The funeral is in Ft Myers Florida, so I got a flight to Florida on the 20th of April. My dilemma was getting a flight to New Jersey so I could still get to see my family!! I've been a nervous wreck about it, but Marvin calmed me down and took care of my flights effortlessly!! I can't thank him and Spirit Airlines for all your help!!
Thank you and God Bless,
Kelly Gronowski

April 11, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

great experience

I had a great experience with Elena today! She made the process of adding a last minute booking for a child seem like a breeze!

April 10, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

I was struggling with purchasing an…

I was struggling with purchasing an airline ticket for my granddaughter Brooklynn to return to Michigan. I was assisted by a young man named Sethh from the reservation desk and he was able to get me a flight right in the spot. Even after having to wait until after work to reserve the ticket. Sethh made sure I was taken care of.

March 31, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Ms.side was very pleasant

Ms.side was very pleasant, patient and took her time and made sure that everything was properly Scheduled thank you

How ever I’m sad because a Veteran is a veteran we served our country we should be accommodated like a active duty personnel. Think of us who has served present

March 30, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

He has been the best .he patiently…

He has been the best .he patiently understood my concern and helped me throughout the process i would give him 5 star for the work he has done.

March 29, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Elana was very helpful and made our…

Elana was very helpful and made our flight booking very seamless! She was very sweet and friendly - she deserves a raise!!

March 26, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Elena was so helpful in helping us set…

Elena was so helpful in helping us set up our flights. This was no small feet as we required as short of a travel time as possible with some layovers as we were traveling under special circumstances- a new puppy! Elena took he time infinding us the best possible option for us and we appreciate it so much!

March 25, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Thriston. He was very kind, understanding, patient and efficient with me.

March 23, 2022
Unprompted review
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Justin gave me great customer service

Justin gave me great customer service! Explained everything clearly and I changed my tickets to the proper date and time with ease. 5 stars!

March 21, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Elena Gomez was super friendly and…

Elena Gomez was super friendly and helpful during a stressful situation. She could not have been any better…absolutely wonderful and much appreciated!

March 19, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Elena Gomez was Wonderful

Elena Gomez was Wonderful! Made my booking EASY

March 17, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

I accidentally mixed the dates up for…

I accidentally mixed the dates up for my flight and Nicholas was able to help me within minutes. Great customer service and very helpful.

March 15, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Useful!

Rachel was very helpful and patient with me.

March 14, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

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