Travelzoo Reviews 45,115

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and attentive, often going above and beyond to ensure a pleasant stay. The service is frequently described as excellent, with many appreciating the efficiency and welcoming atmosphere. People also highlight the high quality of the facilities, including comfortable rooms and delicious food, particularly breakfast and dinner options. The locations are often noted as beautiful and convenient for various activities. However, some customers also noted issues with room amenities, such as a lack of hooks or space for luggage, and some found the decor to be in poor taste. A few reviewers mentioned problems with reception being unstaffed or slow, and some experienced issues with food availability or portion sizes. There were also isolated instances of staff being perceived as rude or unhelpful, and some felt that the company lacked accountability for issues with reservations or package inclusions.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and attentiveness of staff.... See more

Quality

Consumers find quality to be positive, particularly regarding food and accommodation. Many praise the... See more

Location

Reviewers highlight positive aspects of location. Many customers praise the stunning and beautiful... See more

Facilities

Customers consistently note positive experiences with facilities. Many reviewers praise the cleanliness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic. These guys have created amazing simulators ranging from a fully certified A320 for professional training this ght through to a very nice Piper Warrior SIM with G1000 glass panel... See more

Rated 5 out of 5 stars

A super, comfy, welcoming pub. The Travelzoo deal has been excellent. Two nights in this glorious part of the world. The breakfast was beautifully cooked and generous. Dinner in the pub was superb. We... See more

Rated 5 out of 5 stars

My friend and I booked this as X HND Management and Hotel people . Thought it was a spectacular building and position . Paper moon restaurant set menu was lovely . Good service , friendly staff . Foo... See more

Rated 5 out of 5 stars

It is always lovely to visit and stay at the Wood Norton Hotel. All the staff we encountered were very friendly and welcoming and appear to enjoy the job they do. Special mention must go to Shabella w... See more


Company details

  1. Travel Aggregator
  2. Cruise Travel Agency
  3. Travel Agency

Written by the company

We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. We work in partnership with thousands of top travel suppliers—our long-standing relationships give us access to irresistible deals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I signed up for a free trial

I signed up for a free trial, got hit with the yearly fee (I was okay with that). Then I emailed the company asking to cancel, life got busy and I forgot. -I have never used any of the services from this company & I had marked them as spam, and didn’t see the renewal email that was sent a month before & when I called and told them that I requested to cancel, they couldn’t find the email I sent. Customer service was not very helpful regarding getting this sorted it and said due to membership terms, they wouldn’t be able to make an exclusion. BEWARE, this could easily happen to you.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

The Lawrence hotel was a lovely hotel…

The Lawrence hotel was a lovely hotel to stay in. We got a lovely warm welcome from Alison, who couldn't do enough for us. Helping us to settle in and explaining meal times etc. The breakfast and evening meals were truly delicious!!! The bedroom (snug room) was great for us and had everything we wanted. I especially liked the communal kitchen on the 1st floor where residents could store items in the fridge or even help themselves to snacks, tea/coffee etc......very thoughtful. Another lovely surprise was the sun terrace, where we sat after arriving, with a bottle of bubble!!! We will definitely be staying here again.

April 15, 2026
Rated 5 out of 5 stars

Mayfair Bar & Grill Lunch

Had a lovely lunch at Gordon Ramsays Restaurant in Grosvenor Sq, London. The staff were all lovely and really looked after us and it's a real shame we cant upload photos. It was a double birthday celebration for us, me 73 and the wife 70.

April 15, 2026
Rated 5 out of 5 stars

Cannot beat the luxurious ambience of …

Cannot beat the luxurious ambience of The Savoy, London. As always Gordon Ramsay's restaurants did not dissapoint. Had a substantial delicious meal in The River restaurant. A beautiful elegant restaurant overlooking the river.
My partner and I opted for mackerel /rhubarb starter then for main cod with peas / shoots and creamy sauce...the combinations excellent. Surprjsed me with a little rich velvety chocolate mousse fo my Birthday...not a dessert person...but it was meltingly yummy and just the right amount of sweet.

April 15, 2026
Rated 4 out of 5 stars

The hotel was lovely

The hotel was lovely - we had a full apartment with kitchen and living room and the staff were extremely helpful. However the hotel requested a scan of the whole voucher before booking, which was not what Travelzoo said we needed to do (they only said we had to give the voucher numbers) so I had to go to the trouble of obscuring the PIN; and we did not receive 'A small bottle of prosecco, a bottle of water, and chocolates in the room' as stated on the voucher.

April 12, 2026
Rated 5 out of 5 stars

Another great stay

Another great stay at The Big Blue. This time we booked a Suite for our 1st Wedding Anniversary and even got a card in the room. Thankyou. Suites are definitely recommended for a special occasion.

April 12, 2026
Rated 1 out of 5 stars

Just beware if you’re unhappy with your…

Just beware if you’re unhappy with your subscription, even if you reach out within a few days of the charge, they will not issue you a refund and you’re stuck with the service for a year. I reached out shortly after the trial ended, based on the website saying you can request a refund within 14 days if you are unsatisfied, and let them know I haven’t used the service and will not be using the service and was told there was nothing they would do so just be careful before you put you’re card in anywhere on this site.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

A super experience

A super, comfy, welcoming pub. The Travelzoo deal has been excellent. Two nights in this glorious part of the world. The breakfast was beautifully cooked and generous. Dinner in the pub was superb. We were given a map of the village and had a beautiful 2 hour walk from the pub. Also visited the canal way in Hungerford. A real treat. Highly recommended.

April 13, 2026
Rated 5 out of 5 stars

Fabulous day out to see the Shuttleworth Collection

Fabulous day out to see the Shuttleworth collection.
The sat nav address needs to be amended.
Your post code SG18 9DT arrives at Kingshill Cottages
and the turning there takes you down a 'no through road ' at back of the airfield.
Suggest you amend to Hill Road SG18 9EP and that will take you to the entrance of Old Warden Park

April 13, 2026
Rated 5 out of 5 stars

Excellent food.

Excellent food served in a beautiful restaurant overlooking the rolling hills. Staff are friendly and the service is good. There is a large car park.

April 13, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look