Travelzoo Reviews 45,118

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and attentive, often going above and beyond to ensure a pleasant stay. The service is frequently described as excellent, with many appreciating the efficiency and welcoming atmosphere. People also highlight the high quality of the facilities, including comfortable rooms and delicious food, particularly breakfast and dinner options. The locations are often noted as beautiful and convenient for various activities. However, some customers also noted issues with room amenities, such as a lack of hooks or space for luggage, and some found the decor to be in poor taste. A few reviewers mentioned problems with reception being unstaffed or slow, and some experienced issues with food availability or portion sizes. There were also isolated instances of staff being perceived as rude or unhelpful, and some felt that the company lacked accountability for issues with reservations or package inclusions.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and attentiveness of staff.... See more

Quality

Consumers find quality to be positive, particularly regarding food and accommodation. Many praise the... See more

Location

Reviewers highlight positive aspects of location. Many customers praise the stunning and beautiful... See more

Facilities

Customers consistently note positive experiences with facilities. Many reviewers praise the cleanliness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic. These guys have created amazing simulators ranging from a fully certified A320 for professional training this ght through to a very nice Piper Warrior SIM with G1000 glass panel... See more

Rated 5 out of 5 stars

A super, comfy, welcoming pub. The Travelzoo deal has been excellent. Two nights in this glorious part of the world. The breakfast was beautifully cooked and generous. Dinner in the pub was superb. We... See more

Rated 5 out of 5 stars

My friend and I booked this as X HND Management and Hotel people . Thought it was a spectacular building and position . Paper moon restaurant set menu was lovely . Good service , friendly staff . Foo... See more

Rated 5 out of 5 stars

It is always lovely to visit and stay at the Wood Norton Hotel. All the staff we encountered were very friendly and welcoming and appear to enjoy the job they do. Special mention must go to Shabella w... See more


Company details

  1. Travel Aggregator
  2. Cruise Travel Agency
  3. Travel Agency

Written by the company

We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. We work in partnership with thousands of top travel suppliers—our long-standing relationships give us access to irresistible deals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

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Rated 1 out of 5 stars

Deceptive practices

Deceptive practices. Do not use Travelzoo. They trick you into autorenew and customer service gives you difficulty refunding membership charges.

March 2, 2026
Unprompted review
Rated 3 out of 5 stars

Food was nice

Food was nice
There were too many supplements
Lots of tamarind sauce
Very empty

April 10, 2026
Travelzoo logo

Reply from Travelzoo

Hello Dana,

Thank you for sharing your feedback. We’re glad to hear you enjoyed the food! We also appreciate your comments about the supplements and tamarind sauce. Your input is valuable to us as we continue to improve our offerings.

Thanks again for your insights, and we hope to welcome you back soon.

Best regards,
Myra
Your TravelZoo Team

Rated 4 out of 5 stars

Very nice restaurant in the middle of…

Very nice restaurant in the middle of town. Paid parking in Tesco's nearby. Taster menu was good value with desserts being the highlights especially Treacle Tart as a supplement. Good surroundings and friendly service by Kate the GM. We'd go again with the voucher. Would recommend.

April 10, 2026
Rated 5 out of 5 stars

Had a lovely 1 night break

Had a lovely 1 night break , superb location. Room was large with good facilities and very clean . Good hearty breakfast . Friendly staff in both the restaurant and spa .

April 9, 2026
Rated 5 out of 5 stars

i now look at travelzoo before booking…

i now look at travelzoo before booking my short breaks. i now know that i will pay a lot less for the same hotel. i have now been to several hotels i have stayed in in the past but with travelzoo i pay less for the same stay ......bit of no brainer really

April 5, 2026
Rated 5 out of 5 stars

Great deal on TravelZoo

Great deal on TravelZoo, and excellent service at the Chelsea Hotel when I called to ask about room availability for voucher use and to book the room using the TravelZoo voucher. Excellent savings compared to prices available on other sites.

April 8, 2026
Rated 5 out of 5 stars

Fabulous deal at Travelzoo

Purchased a Travelzoo deal at The Camelia Hotel in Southend-On-Sea, for a night's B&B, plus dinner credit with a glass of wine. Had the best time! A fantastic deal at a really nice hotel. Staff were friendly and attentive. Hotel is right on the seafront, a mile up from the main strip, with a free carpark behind and a nice decked out seating area at the front, with a thick glass wind breaker, so you still get the views, without the chill of the wind disturbing you. I really could not fault the hotel. Clean, comfortable, lots of ambience and fabulous food, with a neon blue lit well srocked bar. Just such a great time away. Thank you Travelzoo. This was a real gem!

March 28, 2026
Rated 4 out of 5 stars

One night stay

The room, although lacking character, was clean and fully serviced. The hotel dining options were some of the best we have experienced with good prices available throughout the day. Staff were helpful and car parking availability good. Great location for the cinema and theatre.

April 7, 2026
Rated 5 out of 5 stars

The surroundings

The surroundings, all of the staff were lovely particularly our main waiter forgotten his name but he was Spanish from Madrid. The food was delicious. 😋

April 7, 2026
Rated 4 out of 5 stars

Decent stay but needs updated

It was a great deal and pretty nice hotel!! It just really needs updated. Staff was friendly, breakfast was a nice set up and decent. The rooms smelled bad, bed/pillows awful so we didnt sleep at all. Also, A C was loud and filter so dirty. Just update things and it will be a nice hotel

April 2, 2026

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