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trax.pk Reviews 87

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TrustScore 1.5 out of 5

1.3

Logistics Service
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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, citing extreme delays, inaccurate tracking, and packages being held for extended periods without delivery. Customers also reported very poor customer service, with unresponsive communication channels, unhelpful staff, and a general lack of accountability. Reviewers frequently mentioned issues with response times, noting that calls and messages often went unanswered. Some customers also experienced unprofessional conduct from riders, including inappropriate behavior and demands for customers to pick up their own parcels.

What people talk about most

Delivery service

Reviewers express strong dissatisfaction with the delivery service. Many customers report significant delays,... See more

Service

People report negative experiences with service, expressing deep dissatisfaction with the poor level of... See more

Response time

Clients share negative opinions on response time. Many customers report no response despite multiple attempts... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Customers report a lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Doesn’t deserve one star either but thats the lowest you began with! TRAX, a pathetic and no sense of courier sense! yet they are in courier business! Deceptive, lying openly on there tracking, lazy a... See more

Rated 1 out of 5 stars

I had an absolutely horrible experience with trax. I was supposed to have my package in two days and now it's been over a week. No clear communication. The tracking is completely innacurate. They neve... See more

Rated 1 out of 5 stars

Very disappointing service. Calls are not being answered and emails get no response. Delivery is extremely slow. My parcel was booked on 18 December 2025 and even on 20 December 2025 it is still showi... See more

Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Courier Service
  4. Delivery Service

Contact info

1.3

Bad

TrustScore 1.5 out of 5

87 reviews

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Rated 1 out of 5 stars

Scammers Trax

I don't know , but I couldn't find 0 stars. Worst , worst ever carrier. Scammers fake people. Be aware of them

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

This is such an irresponsible company…

This is such an irresponsible company that I placed an order many days ago and its delivery was in Lahore, so it arrived in Lahore on the 3rd and today is the 15th and still I have not received it. When calling the company, they are not responding. If they can't run their business, then it should be closed, at least not that tight. Better than that, there are other local post offices that deliver in about two to three days to four days at the end.

February 15, 2024
Unprompted review
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