tReds Reviews 

5,854
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I Recently purchased a new bike from Tredz . When the bike was delivered I found a damaged part. I took the information and proof to Jessica on Tredz Aftercare service she was extremely helpful and un... See more

Rated 5 out of 5 stars

Boots arrived really quickly. Unfortunately they were too tight so I returned them to my local shop (Worthing) who although initially seemed unfamiliar with how to do online returns on their till mad... See more

Rated 5 out of 5 stars

I ordered some ugg boots, came promptly but sadly had to return as weren't for me. Didn't quite know how to return even though I'd bought the return label on purchase just in case. So phoned the hel... See more

Rated 1 out of 5 stars

The shop in wsm didn't have my size & i was assured my trainers, would be delivered in 48hours & i would receive a text 1st to check i was home. No such thing happened, the minute i left my home, afte... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Buy Fashion Footwear from tReds - online suppliers of trainers, boots & shoes from famous brands including Roxy, Kickers & Skechers and many more


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

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4.2

All reviews

(5,854)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

friendly

Great store & staff always willing to order products from other stores if not available..
only reason it didnt get 5 stars is that the womens clothes section is a bit small

October 30, 2017
Unprompted review
Rated 5 out of 5 stars

happy customer

have bought some croc flip flops my local staff are helpful and friendly. looked on line recently bought a lovely little bag for nights out arrived promptly quality really good

October 30, 2017
Unprompted review
Rated 5 out of 5 stars

Happy customer

The website is easy to use, the prices are good and very quick delivery on the item ordered.

October 29, 2017
Unprompted review
Rated 3 out of 5 stars

Paying for returns means I’d never use again

The item didn’t fit - not their fault - but I objected to having to pay for a recorded delivery return. I paid £35 for shoes and delivery and another £5 to pay to send them back, and only got £30 back so the whole thing cost me a tenner with nothing to show for it.

I didn’t get the Collect plus return label they say I ordered!

October 28, 2017
Unprompted review
tReds logo

Reply from tReds

Hello Julie,

Thank you for providing a review. I have checked your order details and I can see that you were charged £3.50 for the delivery of your order and I can see that you also opted for a 99p Collect+ returns label. The 99p Collect+ returns label can be used to return items for a refund or an exchange at no extra cost. This is also a trackable returns service.

I can see that we received the return of your item on the 24th October and a refund was issued back to your PayPal account for the shoes.

Please do not hesitate to get in touch if you require any further assistance and we will be happy to help.

Kind Regards,
tReds

Rated 5 out of 5 stars

Can't fault tReds!

Can't fault tReds!

Product ordered arrived as per details provided by the company. No complaints with service or product!

October 28, 2017
Unprompted review
Rated 5 out of 5 stars

Arrive in excellent time

Arrive in excellent time, fantastic service, brilliant croc's for walking my new puppy's and keeping my feet warm and dry.

October 26, 2017
Unprompted review
Rated 4 out of 5 stars

Fast delivery

Fast delivery. The shoes has been on display which wasn't in the description so had a couple of marks on the suede. I managed to get them off.

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

Purchase and return

I ordered some ugg boots, came promptly but sadly had to return as weren't for me. Didn't quite know how to return even though I'd bought the return label on purchase just in case. So phoned the help line number, Stuart answered quickly, looked up the info for me, which was five mins from where I live. Items returned and acknowledgement through immediately received and credit done quickly too. Can't fault in any way.

October 25, 2017
Unprompted review
Rated 4 out of 5 stars

Exchange for faulty boots, no hassle.

I bought some boots online. They arrived faulty with a small part broken off; it happens. I took them to the nearest store and they were happy to exchange them for another pair. Unfortunately the same model or suitable other boots were not in store and they had to be ordered from the warehouse.

Their service was pleasant and hassle free, other than having to go into town to the store, but that was my choice.
The only negative was the long delivery times. It took about 11 days in total to get a pair of boots I could wear.

October 25, 2017
Unprompted review

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