tReds Reviews 

5,854
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I Recently purchased a new bike from Tredz . When the bike was delivered I found a damaged part. I took the information and proof to Jessica on Tredz Aftercare service she was extremely helpful and un... See more

Rated 5 out of 5 stars

Boots arrived really quickly. Unfortunately they were too tight so I returned them to my local shop (Worthing) who although initially seemed unfamiliar with how to do online returns on their till mad... See more

Rated 5 out of 5 stars

I ordered some ugg boots, came promptly but sadly had to return as weren't for me. Didn't quite know how to return even though I'd bought the return label on purchase just in case. So phoned the hel... See more

Rated 1 out of 5 stars

The shop in wsm didn't have my size & i was assured my trainers, would be delivered in 48hours & i would receive a text 1st to check i was home. No such thing happened, the minute i left my home, afte... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Buy Fashion Footwear from tReds - online suppliers of trainers, boots & shoes from famous brands including Roxy, Kickers & Skechers and many more


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

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4.2

All reviews

(5,854)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love tReds

Great customer service. Can always find something I like. Great delivery and returns. I don’t go anywhere else for my shoes! Always recommend tReds to my friends and family

October 23, 2017
Unprompted review
Rated 5 out of 5 stars

Great service ... great shoes/boots!

Boots arrived really quickly. Unfortunately they were too tight so I returned them to my local shop (Worthing) who although initially seemed unfamiliar with how to do online returns on their till made every effort to persevere & sort the issue out in a friendly & calm manner. They offered an exchange but as I had already reordered online this was not required. Everyone in the shop was friendly & helpful.
Second pair of boots fitted perfectly ... will definitely purchase from Treds again! Thanks to all involved!

October 23, 2017
Unprompted review
Rated 5 out of 5 stars

I love these shoes

I love these shoes . They are on the large side ,so I will just
have to put an inersole in them because I am longing t wear them

October 22, 2017
Unprompted review
Rated 1 out of 5 stars

Had to return the shoes as they were …

Had to return the shoes as they were damaged!!

October 22, 2017
Unprompted review
tReds logo

Reply from tReds

Hello Darren,

Thank you for getting in touch and we are very sorry to hear of this issue. All items should be checked at the quality control stage of the packing process. Therefore, any issues with items should be picked up on before being dispatched. We will ensure that this is looked into further with our dispatch team.

We do apologise for any inconvenience this may have caused. Please do not hesitate to get in touch if you require any further assistance and we will be happy to help.

Kind Regards,
tReds

Rated 4 out of 5 stars

Great

Has student discount which is good. Has a range of shoes and some clothing. Converse are my favourite and there is always a range of colours however staff in the store make me nervous as they always watch what I’m doing and start at me and it makes me feel uncomfortable hence why ordering online

October 20, 2017
Unprompted review
Rated 5 out of 5 stars

seevice always excellent

I've both been into the store and ordered online. Service is alway excellent and returns super fast. I will continue to buy from here and happily recommend to friends.

October 19, 2017
Unprompted review
Rated 2 out of 5 stars

l placed my order but received no order …

l placed my order but received no order confirmation email had to contact customer services, who then responded that my order was on its way but there was only an order no on their email and no details of what i had actually purchased, very poor communication, don't think i will shop with this company again purely for this reason, my order though arived promptly and i was pleased with my purchase

October 17, 2017
Unprompted review
tReds logo

Reply from tReds

Hello Alison,

Thank you for getting in touch and we're sorry to hear of this issue. Sometimes our emails can go into people's spam/junk folders by mistake so we would strongly suggest that you check in case our automated emails have gone in there by mistake. We do apologise if this is the case. If you're still unable to locate the order confirmation email then please contact our customer service team by emailing sales@treds.co.uk and we will be happy to email across a detailed order confirmation for your records.

We are pleased to hear that you received your order promptly and that you are happy with your purchase.

Kind Regards,
tReds

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