Trewarne Fine Jewellery Reviews 136

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This store and the lovely jewellery they offer is outstanding, and I am completely captivated with it. They take the time to understand their clients' individual wants and events, and provide inspired... See more

Rated 5 out of 5 stars

I would recommend this store to anyone looking for lovely jewellery. All of their things are fantastic and unique, from watches to rings to necklaces and bracelets! I purchased a necklace and am reall... See more

Rated 5 out of 5 stars

This company and the beautiful jewellery they offer are fantastic. They take the time to learn about their customers' individual requirements. Trewarne made purchasing these lovely earrings incredibly... See more

Rated 5 out of 5 stars

Recently had my Mums engagement and wedding rings resized by Trewarne. Her wedding ring, which had not been taken off since Dad put it on in 1959, also needed repairing as it had been cut off when Mum... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

The Trewarne family have been making people feel happy with jewellery since 1932. We specialise in diamond engagement and wedding rings. We are premier retailers for the following brands. Hearts On Fire, Ole Lynggaard Copenhagen, Melbourne Goddess, Hermitage Diamonds, Kenzo, Nina Ricci plus many more. We have two stores located at 234 Collins Street, Melbourne CBD and Southland Shopping Centre.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Re-modelling a ring.

Great experience on re-modelling a ring.

February 1, 2018
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Phillip - re-modelling is one of our favourite services, glad you're happy.

Rated 5 out of 5 stars

We had a fabulous experience with the …

We had a fabulous experience with the staff at the CBD store. We bought a new wedding band and also had my engagement ring remodelled. We wouldn’t trust anyone but the wonderful jewellers at Trewarne.
Thank you

February 1, 2018
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Wendy, so happy you found us, thanks.

Rated 5 out of 5 stars

Extremely friendly and professional …

Extremely friendly and professional service. The quality of the jewellery is excellent and it is beautifully designed. It was an enjoyable shopping experience.

February 1, 2018
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hey Lucinda - hope to see you soon at any of our stores, thanks

Rated 5 out of 5 stars

super purchase

delightful, friendly and helpful staff. great value antique jewellery

February 1, 2018
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Robyn, thanks - we love our antique jewellery collections.

Rated 5 out of 5 stars

Great service

Coperative - helpfull with my repairs - reasonablely priced.

February 1, 2018
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hey Lesley, thanks for your feedback.

Rated 5 out of 5 stars

Easy to order

Easy to order, came in quickly and easy to collect. The staff are lovely and have always been happy to allow me to look, and I finally purchased!

February 1, 2018
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Isabelle, thank you for your business.

Rated 5 out of 5 stars

Excellent service and good work but a …

Excellent service and good work but a bit pricey.

February 1, 2018
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Tania, hopefully our prices are a reflection of the quality and service, thank you for your business.

Rated 5 out of 5 stars

Staff simply did their job in a …

Staff simply did their job in a friendly & efficient way . Followed up when required in good time. I felt like I could trust the staff which is important when I am entrusting my late mothers jewellery into your care.

September 18, 2017
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hello Anne, we realise that family jewellery is so special to our clients. Thank you for trusting us.

Rated 5 out of 5 stars

A first class fine jewellery experience!

Travis and the team at Trewarnes were an absolute pleasure to deal with earlier this year. Not only were they able to source and make the perfect diamond ring for me, it was done in a extremely timely manner. Their service, both before and after sales, was first class, and I look forward to working with them again in the future! Thank you Travis!

September 11, 2017
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hey Kieran, absolute pleasure mate!

Rated 5 out of 5 stars

Thank you

excellent job repairing my engagement ring.
Thank you

September 8, 2017
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Dianne, if we can help with anything else please get in touch.

Rated 5 out of 5 stars

Shelley is the true diamond

We met Shelley in the Collins St store. She is so passionate about HoF diamonds.
Thank you so much

September 8, 2017
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Kerry, Shelley is amazing isn't she!

Rated 5 out of 5 stars

fantastic friendly customer care

Once again a fantastic friendly, can do customer focused approach. The staff assisted with options for replacing a much loved lost earring of my wife's. The result was a perfect replacement of the lost earring, my wife was thrilled to receive the earrings

September 7, 2017
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Jason, glad we could help, thanks

Rated 5 out of 5 stars

Staff are polite and courteous

Staff are polite and courteous. I enjoyed doing business.

September 7, 2017
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Sue, thank you, your business is valued and we hope to see you again soon!

Rated 5 out of 5 stars

New design for old rings

I gave Trewarnes some old diamond rings and a vision on how they could be remodelled into a new ring.
They were extremely friendly, knowledgeable and easy to deal with, and delivered a beautiful ring just as I imagined.

August 31, 2017
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Karen, we love remodelling jewellery, thank you.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very happy with my ring.

August 30, 2017
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hey there, glad to hear you are happy.

Rated 5 out of 5 stars

As always the friendly and …

As always the friendly and knowledgeable staff attended to my request. Excellent service at reasonable rates. Always a pleasure dealing with Team Trewarne.

August 30, 2017
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Catherine, thanks for taking the time to review us. Come back and see us anytime.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look