Trip Advisor Reviews 437

Posts misleading information on Google, presumably to drive traffic to their website

Trip Advisor has removed a review of my horrific stay in June 2025, at the Houda Yasmine hotel in Tunisia 3 times!!
Although my review included photographic evidence and was 💯 accurate the company insists on not allowing the public to gain a honest opinion of this place. They are not as transparent as they should be, this is unacceptable when people use the site when deciding on important issues when planning holidays

Used to be about actually reviewing hotel/trips etc, now it takes about 30 mins to actually find a review. All they do is try to sell you stuff. Such a shame they have been greedy and made it all about money. No point in using the site anymore….its useless.

The Royal Azul Thalassa, The hotel is very good, the only option in all inclusive is the buffet. The common areas are really nice and well-kept. I can't say the same about the rooms. We booked a premium room, but they gave us a room facing the air conditioning units and it was very noisy. We complained, and they ended up giving us a room for disabled people, without a telephone and with a shower area that, in addition to a leak in the ceiling, the water from the shower flooded the entire bathroom. Despite all this and some of the staff being unfriendly and even rude, I believe I will return. Hopefully next time the room will be truly premium.

My home is currently registered on Trip Advisor as a rental. This has not been the case since i have owned the property. Despite multiple requests to both Trip Advisor and Google they are actively refusing to remove the listing. Despite it being incorrect, outdated and quite frankly dangerous. I have now had two separate incidents of people turning up at the house, walking through the garden and peering through windows in the belief that the house is for rent. This is dangerous and unsettling. I have contacted the police who tell me there is nothing they can do until such time as there is criminal damage. Totally baffling how Trip Advisor gets away with this kind of behaviour. This has been going on for over a year.

Fake reviews from '1 contribution ' visitors are rife and usually follow a genuine bad review. This is seemingly allowed . Censorship of genuine positive reviews following more than one visit . Told it was too similar when it was completely different. What a strange and unhelpful platform.

I received an e-mail today to let me know that Tripadvisor are making changes to their membership programme and that I will automatically be enrolled and abide by their T&C's. The e-mail appeared to originate in the US. I do not use any 'apps' and have never knowingly subscribed to Tripadvisor. After an exhaustive internet search, there appears to be no way to contact them to opt-out. I am not sure this complies with UK DP regulations, but either way it's very shoddy behaviour. Would rank zero stars if that was an option.

I’m afraid that Trip Advisor is censoring its reviews with sinister intent. I recently composed a restaurant review for the platform which was:

a. accurate
b. polite
c. removed as an “ineligible experience” (apparently, good experiences tend to be more- um- eligible)

Compromised review platforms are really just propaganda. Legitimate reviewing platforms like Yelp and Facebook had no difficulties with my review. I like my food hot but don’t care for cooked restaurant reviews. Shame on you, Trip Advisor!

Every time I search for something very specific like beaches in Amsterdam. Trip advisor pops up with a brilliant title like 15 best beaches in Amsterdam, perfect I think. Then I click on it and it brings me to " outdoor activities " not one article about beaches let alone 15. What's the deal with that?

Wouldn't trust anything this company says. They can't even get their distances right from one location to another,they are way out. Absolute rubbish.

Unable to contact them about splitting all my reviews.
They seem to have set me up with two accounts now and I have no idea why?

They advertise in $US in New Zealand without acknowledgment on local website. Don’t trust what they say and never book with them. They are misleading and deceptive.

Booked a day trip on Trip Advisor through the Top Cashback website. The transaction tracked however Trip Advisor are refusing to register the cashback. Top Cashback amazingly have said they will honour the amount and pay us the cashback themselves from their own funds.
Moral of the story, don’t expect cashback to be honoured by Trip Advisor if you book a trip on its website by first going through Top Cashback

Capitalist driven company with no respect for the community they claim to back.

Seems like dishonest reviews are the game for this company.

Reviews deleted for a second time as it allegedly breached guidelines but no explanation of what guideline.
Appealed and notification came that my appeal was dismissed after a thorough investigation of all facts despite it being completed in less than 24 hours with NO COMMUNICATION TO ME

Despite contacting customer services several times about a fairly negative review of an apartment i stopped in the review was not published.
I had attached photos of the housekeeping issues so they could see it was a real reflection of my stay.
They kept fobbing me off saying it was a bug in the system and they could not say if and when it would be sorted. I deleted the review and wrote a new review that was not very critical of the apartment and again it was not published.
All my positive review of the cafes and bars i visited in Keswick were published.
It seems as though they do not want to upset people who place ads with them which in my opinion makes the site useless.
I have closed my account with them and deleted all my reviews.

Trip advisor refuse to post reviews of establish that mention the homophobic behaviour of their staff even when there’s evidence of homophobic harassment

I can’t see any details of reviews, even my own, without being asked for dates on when I would like to stay somewhere. 😡. Why can’t I close the calendar down with an X in the corner or something. This is making the website unusable. Terrible design of website

They are their own con! Yes, they are in receipt of revenue from the venues we review, and if they want to they will take down reviews, and do, on anything that impacts their revenue! All it needs (as I know and have proven) is for the owner, who also pays the platform to advertise, to contact them, lie and say, ''This negative review is untrue'', and Trip Advisor will take it down! I have contacted them, and they claim they take any reports of company fraud in reviewing seriously. Rubbish! They encourage it! How can a platform receive payment, and effectively be employed by a company, however big or small, and then be unbiased with reviews for that company? All that company will do is say, ''Right, we are not advertising with you any more!'' That is the issue. Hence, no review can ever be trusted as being TRUE on Trip advisor! Oh, and they also (as reported here before) boast that they use computer software to 'detect' suspicious reviews. Really??? Any software, today, has cookies, and anyone can be traced if they use the same browser, etc. And, yes, anyone writing lots of reviews can be spotted. But, this nonsense is one of their many excuses for allowing fraud from the company! It means if one leaves a genuine, negative review, as I did, and it gets flagged, and they bother to make contact, and false claim one can edit, and it will go back, they BLOCK! Yet, as with the White Horse, East Runton. the owner is known for getting his staff and friends to leave fake reviews. The local council are taking action, the local residents are taking action, yet Trip Advisor takes down every one of the reviews, from the very many who write the truth, because they take money in revenue!

The staff,were attentive and made you feel like a VIP an absolute deliight. Highly recommended food was equiste and price very resonable. Lovely atmosphere. Definitely going back again... Turkish Hospitality and food exeptional. A treasure in the city.. Jayne