I am a Tripadvisor reveiwer but am getting very fed up of the obvious and blatant false reviews. They may claim to delete many but I see them every day. When i report them nothing happens. There is... See more
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Review summary
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No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 2 weeks
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Years ago TripAdvisor was a competent…
Years ago TripAdvisor was a competent company with an honest purpose. As a business owner it now allows any comments to be made with no recourse. My business has a phone number and our clients can always talk direct to me. TripAdvisor is utterly faceless. I do not trust them as a review site as only proven genuine clients should be allowed to review.

Reply from TripAdvisor
I had a fantastic stay at Ramada Hall…
I had a fantastic stay at Ramada Hall Bazar, Amritsar. The staff made my visit truly memorable a special thanks to Ms. Kuljeet and Yasmeen for taking such excellent care of me during my stay. I also appreciate Ms Pooja from Avanti Cafe and Mr. Hritik, Ms. Kshish for serving delicious coffee and meals. Please pass my compliments to the chef for the mouth-watering kulcha chole and the puri–aloo sabzi.
I’d also like to recognise two housekeeping staff members for their prompt and warm service in keeping my room neat and spotless. I’m sorry I forgot their names; both were tall and fair-complexion. Thank you to the entire team for a wonderful stay.
NOTHING MORE THAN A CON COMPANY
NOTHING MORE THAN A CON COMPANY
NOTHING MORE THAN A CON COMPANY. I WOULD SUGGEST ANYONE USING THEM FOR CAR INSURANCE GO SOMEWHERE ELSE. I wanted the new policy to run from the 14th August, and they started it on the 20th. I was not prepared to drive on the road for six days without insurance. I put my wife down as the second driver, and they said I hadn't. I have the filled-in form correctly and have a copy. My policy all of a sudden went up over £200. There are many reputable companies out there, and the RAC is certainly not one of them and is very unhelpful. Basically I was treated like a liar. They are the liars, and as a pensioner, I feel very frustrated and now feel anxious about what's just happened to me. I cancelled the policy, and they have taken a large amount of money off me; they call it administration fees. They are just out to take money off two pensioners and I will know go the ombudsman.
Do not edit your review more than once
Not much point in posting an honest review of a hotel if the hotel customer service manager can then reply on the app denying documented facts, (effectively calling you a liar), as to then challenge their denial on Trip advisor you then have to delete your original review and submit as an edited one. However if the hotel challenge it again you are not allowed a second edit even if you delete again and submit a further review. Basically if a hotel wants to just have a review removed they can simply bait the traveller into deleting their review by lying twice.
No way of contacting Trip advisor. Might as well not bother using.

Reply from TripAdvisor
I wanted to review Hays Travel the agent not some random hotel
I wanted to review Hays Travel the agent not some random hotel but could not see how to do it will have to use Trust pilot and some others instead.
Ah, what a missed opportunity.
Ah, these folks love reviews when they can earn a bob or two. Sadly they do not enable you to write a review of a city. Or if they do "F" knows how. Anyway, the site has lots of genuinely useful reviews written by real people. Many of which are useful. Just don't go with booking anything with them would be my advice. Sometimes the places mentioned are miles, sometimes 1,000's from where you're looking. Too great a reliance upon AI and coders not up to the job. What a pity............................

Reply from TripAdvisor
Trip advisor must get payment from the…
Trip advisor must get payment from the companies reviewed, positive reviews are accepted but negative reviews are rejected! What is the point when they cherry pick? I have now deleted this corrupt biased app.

Reply from TripAdvisor
Excellent day trip from Bucharest
This is a review of TravelMaker Bucharest Day Tours that I booked through Tripadvisor.
We took a day tour to the usual sights in Bran, Brasov, and Peles. It was very well organized, and the tour guide was absolutely excellent—friendly, knowledgeable, humorous, and helpful. The driver was great, too, and I highly recommend them.
I must mention that my recent trip to Bucharest was wonderful. There were very nice, friendly people everywhere (at hotels, restaurants, in taxis, and among tour operators), with the exception of one small tuk-tuk operator. In addition to providing poor service, he started harassing me after I left an honest review. We would gladly return to Romania and Bucharest, but we will definitely stay away from tuk-tuks.
Myself and my partner recently stayed…
Myself and my partner recently stayed at the Baron Inn Campsite in Leominster, and we had the most wonderful experience.
The campsite itself was lovely – clean, great atmosphere and well looked after. But what really made our stay unforgettable was the food and the people.
We had a steak meal in the inn, and I can honestly say it was the best meal I’ve ever eaten and that’s no joke! It was cooked to absolute perfection.
Everyone was so warm, friendly, and welcoming. Nothing was too much trouble, and they really went above and beyond to make us feel at home.
Huge compliments to the chef and a well-deserved 5 stars to everyone at the Baron Inn Campsite. We can’t wait to come back! 🤩❤️
TripAdvisor what a shambolic site
TripAdvisor what a shambolic site! So you put a fair review and yet they deny it based on some washed up policy!

Reply from TripAdvisor
Disgusting company
Disgusting company making money off my business that I never agreed to be on its platform, someone malicious added my business just to leave a one star review.
I have 4.9 star Google reviews over hundreds of reviews of people who have actually visited my business which I agreed to set up.
Fraudulent and untrustworthy
I posted a legitimate honest, entirely unoffensive review but it was rejected for an excuse that didn't make sense in the context of the content. Even after appealing it was still rejected.
See all those resorts with 5 Star ratings on TripAdvisor? Yeah it's because TripAdvisor filters out a proportion of lower rated reviews - the reviews aren't natural because reviews like mine get rejected illegitimately, and so the star ratings are artificially inflated, which boosts their sales.

Reply from TripAdvisor
Website is poorly laid out and is VERY…
Website is poorly laid out and is VERY unintuitive when it comes to navigating

Reply from TripAdvisor
Stole Seatguru from us!
I hate TA for closing down seat guru and offering no alternative.

Reply from TripAdvisor
Allow Fake Reviews to misrepresent
Reported a hotel in Tunisia that the staff were completely manipulating the reviews and leaving hundreds of fake reviews!! Tripadvisor customer service is an absolute disgrace! Been looking into it for over two weeks still nothing done! Contacted me again and asked me what the problem was?? The problem is you incompetent company! a hotel business is leaving one review after another, with just one contribution to their name, but able to get round tripadvisor non-existence checks on registering new accounts! With false and misleading reviews which trick people into booking holidays with completely false description of the hotel.This company should be forced by law to stop this misrepresentation as it amounts to nothing more than aiding and abetting thief from customers!!

Reply from TripAdvisor
Getting worse
Getting worse. I wrote a negative review as it is obvious on the website of a certain hotel that almost all the 5* reviews are written by the animation team in their "spare time". Not the first time I have reflected this about a hotel we have stayed in but last time my review was accepted. This time it has disappeared which I assume means it was rejected. Watch out people, this is a trick getting more prevalent in large hotels and funny that Tripadvisor's wonderful algorythms can't pick them up!
Absolutely shocking customer service
Absolutely shocking customer service. Booked and experience through Tripadvisor whilst away on our honeymoon. The trip was nothing like as described, shorter than the advertised time, incorrect meeting point details were provided and the trip itself was incredibly unsafe and not fit for purpose. Contacted Tripadvisor to try and get a resolution to this and they were not interested whatsoever. Avoid avoid avoid

Reply from TripAdvisor
Disappointed
They did not let me say what I really think, they keep removing genuine feedback at various pretexts, removed several my posts overjust this one month

Reply from TripAdvisor
UK is not the US.
Well, the Trip Advisor 'site can be a little confusing but with a bit of searching you can usually find what your looking for.
Until now.
I searched, 'things to do in Gloucester'. I tried adding England, then UK. But all results come from USA.
Even Viator had UK and US, on the same page.
Trip Advisor needs to realise that the US is not the World.
Bad experience with tour booking.
I had had an account with Tripadvisor since 2009. I have booked numerous tours through their website. This was without incident until today. I was not happy with last minutes changes made to a trip I had booked. Had these changes been made more than 24 hours before the trip, I would have cancelled and obtained a refund. Because, I believe cynically, the operator made these changes late, no refund was offered. Upon making a complaint, you are passed on/redirected to Tripadvisor’s sister company: Viator. I consider the complaint handling system simply acquiesces to the operator’s actions and gives every appearance of going through the motions. I will not use either Tripadvisor nor Viator again. I have deleted my account with the former. It is a great shame but I can see no reason to use a service that is supposed to support customer service experience where the trips they offer whether via the Tripadvisor or the Viator platform seem to offer scant meaningful consumer protection.Better to book tours independently.

Reply from TripAdvisor
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