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Trivantage Reviews 397

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 394 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from ordering to delivery. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with shipping costs, mentioning that they can sometimes be nearly equal to or even exceed the cost of the items ordered, and that shipping departments don't always follow specific instructions. A few other people also felt that some sales representatives were not as knowledgeable as expected or failed to send requested sample books, leading to delays for their customers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

People report positive experiences with order. Customers consistently praise the ease and speed of the... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the extensive selection of... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its reliability, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more

Company replied

Rated 5 out of 5 stars

Trivantage is a great company to do business with. Wholesale pricing on Sunbrella Fabrics, which are generally always in stock, and a good selection of accessory products to get the job done professio... See more

Company replied

Rated 5 out of 5 stars

Sales rep went out of his way to help me find a specific grommet die that I had been searching for. I couldn't find the specific one I needed in their online catalog, but took a pictur... See more

Company replied

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more

Company replied


Company details

Written by the company

Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!


Contact info

4.8

Excellent

TrustScore 5 out of 5

397 reviews

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Rated 5 out of 5 stars

Gracious and Helpful Staff

Between my two companies, we have been ordering from trivantage for almost two decades. We have never had a bad experience so it is super simple to say that every time I had to call in an order, it was met with expertise and graciousness from the staff. We appreciate you as our vendor. Thank you so much!

March 11, 2026
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Reply from Trivantage

Thank you so much for taking the time to share this. We truly appreciate your long‑standing relationship with us and the trust you’ve placed in Trivantage over the years. It means a great deal to hear that our team has consistently supported you. We’re grateful to be your partner and appreciate your business.

Rated 5 out of 5 stars

50 years of great service to me

Been buying from them since the 80s, Always great to work with

February 25, 2026
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Reply from Trivantage

Thank you so much for sharing this with us. We truly appreciate the 50-year relationship we've had with you. It’s wonderful to hear that your experiences with our team have remained consistently positive over the years. We’re grateful for your continued partnership and your business.

Rated 5 out of 5 stars

I really enjoyed Lisa Campbell &…

I really enjoyed Lisa Campbell & Melissa Bagwell coming into our Showroom!
Updating our Books. showing New Fabrics and also sending us New Brochures!!

February 24, 2026
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Reply from Trivantage

Thank you for sharing this feedback. We’re glad to hear the showroom visit and updated materials were helpful, and we truly appreciate your kind words about Mellisa and Lisa. Thank you for your business and for taking the time to share your experience.

Rated 5 out of 5 stars

Very Reliable Company

Easy to made order, Answer any question About Outdoor Fabrics and More About Upholstery Materials
Thank you very much.

February 20, 2026
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Reply from Trivantage

Thank you very much for your kind feedback. We’re glad to hear that placing your order was easy and that our team could answer your questions about outdoor fabrics and upholstery materials. Helping you feel informed and confident in your choices is important to us, and we truly appreciate your business.

Rated 4 out of 5 stars

Great company

Great company! The only issue I have is shipping is a bit expensive.

February 24, 2026
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Reply from Trivantage

Thank you for sharing your experience with us. We’re glad to hear you’ve had a positive overall experience and appreciate your kind words about our company. We also understand that shipping costs are an important consideration, and we truly value you taking the time to share your perspective. Thank you for your business and for leaving a review.

Rated 5 out of 5 stars

Easy to order and received

Easy to order, shipped and received.
Thank you.

February 24, 2026
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Reply from Trivantage

Thank you for taking the time to leave a review. We’re glad to hear that ordering was easy and that your shipment arrived as expected. We appreciate your business and the opportunity to support you.

Rated 5 out of 5 stars

My sales person was great and effient

My sales person was great and effient. I feel I got loucy with the help she provided.

February 26, 2026
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Reply from Trivantage

Thank you for sharing your experience with us. We’re so glad to hear that your sales representative provided efficient, attentive support and helped make the process a positive one. Building dependable relationships like this is important to us, and we truly appreciate the opportunity to work with you.

Rated 5 out of 5 stars

I've been a customer with Trivantage…

I've been a customer with Trivantage for years. Very seldom do I have to get fabric from a store. They have everything I need.

February 25, 2026
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Reply from Trivantage

Thank you for sharing this kind feedback. We’re truly grateful to have earned your trust over the years, and it means a lot to hear that we consistently provide the fabrics and materials you need. Thank you for your continued partnership and for taking the time to leave a review.

Rated 5 out of 5 stars

Responsive and fast!

February 24, 2026
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Reply from Trivantage

Thank you for the great feedback! We’re glad to hear you had a good experience with our responsiveness—that’s exactly what we aim to provide. We truly appreciate your business and the time you took to share your experience.

Rated 5 out of 5 stars

customer service

answer the phone quickly, seldom on hold. accuracy of order. friendly customer service

February 23, 2026
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Reply from Trivantage

Thank you for taking the time to share your feedback. We’re glad to hear that your interactions with our team have been smooth and that your orders are handled with care and consistency. Creating a welcoming, dependable experience is important to us, and we truly appreciate your business.

Rated 5 out of 5 stars

Sue Frew is a great CSR

Sue Frew is a great CSR. She answers my questions in a timely manner and correctly.

February 23, 2026
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Reply from Trivantage

Thank you for taking the time to share this feedback. We’re glad to hear that Sue has been such a reliable and helpful resource for you. Providing clear, dependable support is important to us, and we appreciate your recognition of the care our team brings to your experience. Thank you for your business—we’re grateful for the opportunity to work with you.

Rated 5 out of 5 stars

A good CO.

A good CO. To work with.

February 20, 2026
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Reply from Trivantage

Thank you for your kind feedback. We’re glad to hear that working with our team has been a positive experience for you. We truly appreciate your business and the opportunity to support you.

Rated 5 out of 5 stars

Have been doing business with Tri…

Have been doing business with Tri Vantage for years and always appreciate the services and the products!

February 20, 2026
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Reply from Trivantage

Thank you for sharing this kind feedback. We’re truly grateful for the long‑standing relationship we’ve built with you, and it means a great deal to know that our products and services continue to support your needs. Thank you for your continued trust and for taking the time to leave a review.

Rated 5 out of 5 stars

Always very helpful but I'm not too…

Always very helpful but I'm not too happy about the price increases

February 23, 2026
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Reply from Trivantage

Thank you for sharing your feedback. We’re glad our team has been a helpful resource for you, and we appreciate your honesty regarding pricing changes. We value your business and the trust you place in us.

Rated 5 out of 5 stars

Rapid responses

Excellent communication and friendly discussion!!

February 19, 2026
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Reply from Trivantage

Thank you for taking the time to share this feedback. We’re glad to hear that your interactions with our team have been positive and that communication has been clear and welcoming. We truly appreciate your business and the opportunity to support you.

Rated 5 out of 5 stars

Great customer service and guidance

Great customer service and guidance

February 19, 2026
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Reply from Trivantage

Thank you for taking the time to share your experience. We’re glad to hear that our team was able to provide helpful support and direction along the way. We truly appreciate your business and the opportunity to work with you.

Rated 4 out of 5 stars

your fabric is clean & free of…

your fabric is clean & free of blemishes.
Shipment come in a timely manner.

February 20, 2026
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Reply from Trivantage

Thank you for taking the time to share your experience. We’re glad to hear that the materials you received met your expectations and that your order arrived as planned. Quality and reliable delivery are important to us, and we truly appreciate your business and your feedback.

Rated 5 out of 5 stars

Good value

Good value , great customer service .

February 23, 2026
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Reply from Trivantage

Thank you for your kind feedback. We’re glad to hear that you’re seeing strong value and receiving the level of support you expect. We truly appreciate your business and the time you took to share your experience.

Rated 5 out of 5 stars

Happy canvas guy

From customer service to my sales rep to the products available, y’all always spend over backwards to help me you’re not just a supplier you make me feel like part of the Trivantage family

February 20, 2026
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Reply from Trivantage

Thank you so much for sharing this thoughtful feedback. We’re truly grateful for the trust you place in our team—from customer service to your sales representative—and we’re glad to hear that your experience feels supportive and personal. Building strong, lasting relationships is important to us, and we’re honored to be a partner you can rely on.

Rated 5 out of 5 stars

easy to find products

easy to find products, quick check out and most of the time on time. wish you could have free shipping
with most orders

February 21, 2026
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Reply from Trivantage

Thank you for your feedback! We’re glad to hear that shopping with us is easy, checkout is quick, and your orders are typically delivered on time. We truly appreciate you taking the time to share your experience and for choosing us.

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