We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trivantage is a great company to do business with. Wholesale pricing on Sunbrella Fabrics, which are generally always in stock, and a good selection of accessory products to get the job done professio... See more
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Sales rep went out of his way to help me find a specific grommet die that I had been searching for. I couldn't find the specific one I needed in their online catalog, but took a pictur... See more
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Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more
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Company details
Written by the company
Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!
Contact info
United States
- www.trivantage.com
4.8
Excellent
397 reviews
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customer service is always so helpful…
customer service is always so helpful and responsive
February 18, 2026
Reply from Trivantage
Thank you for the kind words! We’re so glad to hear that our customer service team has been helpful and responsive. Providing timely, dependable support is very important to us, and we truly appreciate you taking the time to share your experience.
I like the products and my agent …
I like the products and my agent Steve is very good but I'm hoping delivery can be done fast hopefully and price could a little bit better in the future.
February 18, 2026
Reply from Trivantage
Thank you for your feedback! We’re glad to hear you’re happy with our products and that Steve has been such a great support. We appreciate you sharing your thoughts on delivery speed and pricing as well. Thanks again for choosing us and for taking the time to leave a review.
Most of the time this company is great…
Most of the time this company is great and i have no issues. However, the shipping dept doesn't seem to like to read my notes about using the smallest possible shipping containers, or any of the ways I'd like m y orders shipped. It rarely ever happens. And many times the costs of shipping are almost as equal as the cost of the items I ordered, sometimes more. absolutely ridiculous, IMHO. A very small business like myself cannot afford this a lot of the time.
February 21, 2026
Reply from Trivantage
Thank you for sharing your experience with us. We’re glad to hear that you’ve generally had positive interactions with our company.
We’re sorry to hear about the frustration with shipping preferences and costs. We understand how impactful this can be for a small business, and this is not the experience we want for our customers. Our team will be following up directly to better understand your needs and work toward a more consistent solution.
Thank you again for your continued business and for taking the time to leave a thoughtful review.
We received some Erin Green Sunbrella…
We received some Erin Green Sunbrella with flaws that we were unable to cut around, sent photos, and have to ship the fabric back. While we got a label from Trivantage, it is a hassel. Especially since we have done business with Trivantage for years, and almost never make any claims, even when we could have multiple times.
February 17, 2026
Reply from Trivantage
Thank you for taking the time to share your experience with us, and for your many years of doing business with Trivantage. We truly value that relationship.
We’re sorry to hear about the issue with the fabric and understand how frustrating it can be to manage a return, especially when claims are rare on your end. While we’re glad we could provide a return label, we recognize that the process itself can still feel like an added burden.
We appreciate your understanding and your continued trust in us, and we thank you for bringing this experience to our attention.
Dependable, Responsive, and Highly Recommended
We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely helpful whenever I have questions. On the rare occasion we encounter a minor issue, it’s resolved promptly. Our main sales reps, Mike B. and John R., are fantastic—they answer emails promptly and send sample books and catalogs as soon as we request them. We truly appreciate TriVantage' s reliability and outstanding customer service!
February 17, 2026
Reply from Trivantage
Thank you so much for your thoughtful review and for your incredible 39 years of partnership with Trivantage. We’re truly grateful for the trust you’ve placed in us over the years.
It means a great deal to hear that our service, delivery reliability, and support teams have consistently met your expectations. We also appreciate your kind words about Mike B. and John R.—they’ll be thrilled to see the recognition.
Your continued confidence in us is something we never take for granted. Thank you again for your loyalty and for sharing such meaningful feedback.
Wonderful customer service and shipping…
Wonderful customer service and shipping speed!
February 19, 2026
Reply from Trivantage
Thank you so much for the kind feedback! We’re glad to hear that our customer service team has been helpful and that your orders are arriving quickly. Providing dependable service and timely delivery is very important to us, and we truly appreciate you taking the time to share your experience.
Fabulous Customer Service!
The customer service person at Trivantage was wonderful. She told me she would try to get the memo samples out that day - and she did!
February 17, 2026
Reply from Trivantage
Thank you so much for sharing this experience with us. We’re delighted to hear that our customer service team was able to help and that your memo samples went out as quickly as promised. Providing responsive, dependable support is very important to us, and we truly appreciate you taking the time to recognize that effort. Thank you for your business—we’re grateful for the opportunity to support you.
information on products from rep when you need it
ships on time very helpful rep when I need him
February 20, 2026
Reply from Trivantage
Thank you for the kind review. We’re happy to know your orders arrive on time and that your sales representative is there when you need support. Reliable service and strong partnerships matter to us, and we truly appreciate your business.
I only use this company for odds & ends…
I only use this company for odds & ends as they seem to make mistakes then I have to wait over 30 days to get my money back when they made the mistake and my funds are trapped till trivantage releases them. And it happened agin on this order……….. why???? Could it be the lack of caring about these customers!
February 20, 2026
Reply from Trivantage
We’re sorry to hear how frustrating this experience has been, especially when it involves delays and repeated issues. That’s not the experience we want for any customer, and we understand how disruptive it can feel when funds are tied up.
Our team would like the opportunity to review what happened on this order and ensure your concerns are addressed appropriately. Someone from Trivantage will follow up directly to better understand the situation and work toward a resolution. Your feedback matters, and we appreciate you taking the time to share it.
Women who man the phones are the reason I find trivantage the only company I need to supply my custom marine canvas business. They are always competent, knowledgeable,and devoted to getting me the pro
Women who man the phones are the ke
February 18, 2026
Reply from Trivantage
Thank you for sharing such kind feedback. We’re honored to be a trusted resource for your business, and it means a great deal to know our customer care team continues to provide the expertise and dedication you rely on. We truly appreciate your confidence in Trivantage and the opportunity to support your work.
Supplier is very effecient
All my shipments are shipped in a timely manner and orders are acknowledge immediately after ordering.
Also emails are answer quickly. Great customer service team!
February 18, 2026
Reply from Trivantage
Thank you for taking the time to share your experience. We’re glad to hear that your orders are processed promptly, shipments arrive as expected, and our team is responsive when you reach out. Your feedback means a great deal to us, and we truly appreciate your business.
Reply from Trivantage
Thank you for sharing your experience. We’re glad the flat‑rate freight, easy online access, and product availability worked well for you, and we appreciate you taking the time to leave a review.
Excellent Vendor
Easy to place online orders. Very quick shipments. When needed, customer service is always great!
February 20, 2026
Reply from Trivantage
Thank you for taking the time to leave a review. We’re glad the ordering process was smooth, deliveries arrived promptly, and our team was able to help when needed. Your feedback is truly appreciated.
Reply from Trivantage
Thanks for the kind review — we’re glad your experience was a positive one.
I requested samples
I requested samples. Jon was on it first day.the team got a great variety of just what I really needed.couldn’t be more thankful.have appts set up for next couple weeks to shop off what’s new and hopefully will be placing orders soon
February 18, 2026
Reply from Trivantage
We’re so glad to hear this feedback. It’s great to know Jon and the team were able to quickly provide a variety of samples that fit exactly what you were looking for. We truly appreciate your kind words and are excited for the upcoming appointments you have planned—thank you for sharing your experience with us.
My order arrived in very good time
My order arrived in very good time. However, I did not at any time receive an email confirmation of my purchase nor a tracking number.
February 19, 2026
Reply from Trivantage
Thank you for sharing your feedback. We’re glad to hear your order arrived quickly, and we appreciate you bringing this to our attention.
We understand how helpful order confirmation and tracking emails can be, and we’re sorry to hear those weren’t received in this case. Our team would be happy to review this further and ensure everything is working as expected.
Thank you for your business, and for taking the time to let us know about your experience.
Reply from Trivantage
Thank you for the kind words! We’re glad to hear you had a great experience with our customer service and truly appreciate you taking the time to share your feedback.
helpful person
worked with me on competitive pricing and got me samples and much needed labels to identify my sunbrella work
February 17, 2026
Reply from Trivantage
Thank you for the great feedback! We’re glad our team could help with competitive pricing and provide the samples and labels you needed for your Sunbrella® projects. We truly appreciate your business and are happy to support the work you do.
Customer service is incredible
Customer service at Trivantage is always incredible! And of course the quality of the fabric is the very best.
February 14, 2026
Reply from Trivantage
We appreciate the wonderful feedback! We’re thrilled to hear you consistently have great experiences with our customer service, and we truly appreciate your confidence in the quality of our fabrics. Thank you for trusting Trivantage!
Trivantage is a really professional…
Trivantage is a really professional company, fast replies, good stocks and always very kind communication. Keep up the good work!
February 13, 2026
Reply from Trivantage
We truly appreciate you sharing this feedback. It’s great to hear that our responsiveness, inventory availability, and communication have made a positive impression. We’re very grateful for your trust and for taking the time to share your experience with us.
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