Not in use Reviews 190

Iconic Trendz Boutique took my money and order on Jan 1, 2024. ORDER #13244
I have called and emailed a numerous amount of times and no response. I would like to either get the 2 shirts I ordered or my money back. This has been the worst online store and non existent communication ever! Please do right by your customers or take the website down.

Wrong product sent.
Could not return despite numerous attempts at contacting the website.
Luckily I had purchased with a credit card so was able to use the protection offered via this to obtain refund.
Extremely bad service and would suggest you do not use this company ever!

The wallet I ordered was canceled because it was sold out, but my refund hasn't been made yet. In addition, there is no reply to my refund request. How long do I have to wait???
My Order No. #107991

PLEASE AVOID IS A SCAM ! I made an order a month ago and they dot post or reply back they don’t even have an email on their web just and unuseful robot communication! Avoid

Hi 9.11 I did some shopping in this boutique. To date there is no package. They don't reply to email. I want my money back

Hi! The same situation. I ordered sneakers 12 days ago. The web page promised to ship it with DHL during 2-5 days. I emailed the store several times and paused the money transfer via Klarna. I want to cancel the order and receive the money back as it seems like a scheme. So sad to be involved in this situation.

ORDER #108132!

I WISH I CHECKED THE REVIEWS BEFORE I PLACED MY ORDER! I purchased a pair of shorts for £250 and one month later I’m yet to receive my item no responses to emails but quick to take your money this is a scam company the fact that their website is still running but yet no one receives their item is SHOCKING to me !!! the people who run this company need to go to prison they are committing fraud! I noticed that they have been responding to certain reviews on here and ignoring the others I bet they won’t respond to this one! I paid via Laybuy thank God! I just want my initial payment and late fees returned because I did not receive anything so decided to purchase the item from SSENSE instead which I received within 48 hours I’ve emailed TRNDZ Boutique to cancel my order because it did not arrive in 2 to 5 days they promised it would give me a refund PLEASE! why is that so hard to do? What goes around comes around karma is a real thing your hurting innocent people while you enjoy their money in private this is evil and you will not go unpunished

When I ordered for the first time and asked something about shipping, someone replied to my question. But since my order has not been shipped yet, I asked cancellation.
My order number is 108151. I already asked cancellation several times. You didn't reply at all for my cancellation.
And on my google research, this store is permanently closed. How could you do this to customers?
This is my last request for cancellation. If there is no cancellation until tomorrow 11/22/2022, I will take my legal action.

Placed 2 orders - 1 cancelled, 1 never even dispatched. Had to wait for over a month for refund from Klarna. No response from customer support.

I have sent all the relvent documents again to Trndz boutique
Copy of order
Copy of delivery correspondence
Still no response form Trndz

Delivery information
important to note that
Global confirmed in an email that the parcel was returned to sender
GLSM279614C1
DPD confirmed parcel delivered
15976811764030
Totally contradictory information

Trndz Boutique The order number is 107830
Tracking number GL 289977
Total Value €425.51
Delivery Address: Amber Jean Rowan 138 Kingsland Road Flat 10 London E2 8DY London
Glogal SAS ID 789305
Trndz Boutique parcel number DPD 15976811764037 DPD stated parcel delivered 12 October at 10.45 Parcel never received

DPD would not give any details - they would only talk to Trndz.
Again i confirm no order received
No resposns to date from Trndz

An order I placed over 3 weeks ago. Now has still not arrived

The courier company wil only liaise with Trndz boutique and not with me directly

Trends have still not answered my calls or responses to my daily emails
N
Value of order was in excess of 400 £

Is this store even still trading I placed a order paid 9.99 for delivery received no order confirmation email been ringing the number online no answer emailed twice no reply looked online on the website states store is permanently closed my advice to anyone is do not order from this site even if you think it is cheaper than elsewhere pay the extra and receive your goods or loose your money. cancelled my order after 10 days that says it all about this store STAY WELL CLEAR!!! Overall the worst online buying experience I have had .

DO NOT USE!!!!
Total scam, not 1 returned email, no goods received,terrible experience, please be warned!!!!!

Great service
Great price

Took 600 quid
But didn’t receive my item

Joke mate

Dirty scum

Ordered an item from Trndz boutique online, I have not received my item. Please I think they are scam websites.

Absolutely disgusting company don't send your item and don't reply to any emails but are quick enough taking your payment they are absolute scum and don't deserve a business never ever order of these it's all a scam 😡😡

I have made a purchase #107909 and I have not received a single notification, it is a bad service because I expected the purchase for my birthday and from what I see it will not arrive I do not recommend it at all do not buy on this page, I just want my money, they never respond to the messages on the website it only says that they will respond in less than 48 I don't recommend it at all.

poor customer service. Received a really sarcastic response from the sales email address.

I bought a product that is defective, the shoes are falling apart, and when i enquired about a refund I received a sarcastic, belittling email.

I ordered a bag from this company and paid £9.99 for next day delivery.
The wrong bag arrived over a week later.
I sent emails, tried to what’s app the number on the website and ring it to.
I started the return but it was never authorised. The only address on the website seems to not be a returns address but correspondence only.
So here I am with the incorrect £100 near enough bag.
Luckily I purchased via a credit card so I am seeking reimbursement that way.
I wish I’d checked trustpilot first in order to completely avoid what’s been a stressful situation.
Please DO NOT ORDER from this company.

I placed two orders 107801 107802 over a month ago i have emailed messeged more than 8 times i want the orders cancelled klarna will be involved icant afford to pay for items not received please just cancel my orders.