Trust Financial Solutions Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After dealing with a bank who seemed not to have a clue about what was going on it was so refreshing to have everything explained in detail to simplify my experience from the very first phone call. It... See more

Rated 5 out of 5 stars

Zoe has been incredibly helpful in guiding us through our first mortgage. Every time we’ve had a question, she’s been there with clear and reassuring answers. We really appreciate her support and wou... See more

Rated 5 out of 5 stars

As always Anthea instantly put my mind at rest, and has made remortgaging, after our fixed mortgage came to an end, even easier than the first time around, which I didn't think would be possible! Bo... See more

Rated 5 out of 5 stars

Trust Financial Solutions are a fantastic company. They helped us as first time buyers when we bought our house 2 years ago, and they recently helped us obtain a good 5-year fixed mortgage interest ra... See more

Company replied

Company details

  1. Mortgage Broker
  2. Insurance Agency

Information provided by various external sources

Mortgage Advisers and Insurance Advisers in Sudbury and Colchester, Essex UK. Contact Anthea Osborne at Trust Financial Solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service start to finish

This is the second time I have used trust financial solutions and I can’t praise them highly enough.
They provide a tailored service and are always efficient, clear and very understanding. It’s a complicated process applying for a mortgage and we both felt like everything was explained clearly and with professionalism.
I’ve used a large national company in the past and there was just no comparison. We got a good deal quickly and there was no stress. We will always use Anthea and Zoe going forwards and will recommend them to any friends and family.
Thank you!

July 28, 2022
Unprompted review
Trust Financial Solutions logo

Reply from Trust Financial Solutions

Thanks very much Alex for your kind words and glad we helped you buy your new home.

Rated 5 out of 5 stars

We had a very positive experience of the advice and service from Trust Financial Solutions

We had a very positive experience of the service we received from Trust Financial Solutions. Everything was explained in detail throughout and we felt that we were well informed. The environment was professional, yet relaxed. All our concerns were dealt with in a very sympathetic and reassuring way. We felt that we received sound advice and would recommend Trust Financial Services without hesitation.

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Communication was great

Communication was great, any questions from the lender were dealt with extremely quickly by Trust Financial Solutions.
Great service thoroughly professional and trust worthy.
Would use their services again without hesitation.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

5 star service

Anthea and Zoë couldn't have been more helpful. They have guided us through the whole mortgage process and secured great rates for us. They have helped us with our first mortgage, help to buy loan process, re-mortgage and supported with various insurances. They were professional, quick and supportive throughout. Thank you for all your help. I highly reccomend using Trust Financial Solutions.

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding, professional, stress free service from the whole team. Highly recommend 5 ⭐️.

February 5, 2022
Unprompted review
Trust Financial Solutions logo

Reply from Trust Financial Solutions

Thank you so much for kind words and we're very pleased to have helped you move.

Rated 5 out of 5 stars

Thank you

Thank you Anthea and Zoe and all your team for being so wonderful and gracious to us during the entire process!
Thank you from the bottom of our hearts
for all your help for assisting us with all of the papers.Its been a pleasure to know all.
We highly recommend your team services!!
Mr. and Mrs. NOYNAY

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

The key question was whether to leave…

The key question was whether to leave the lender or to stay with them and just get a new 5 year fixed at a reasonable and comparable rate. The team at Trust Financial Solutions reviewed our financial situation, to see if anything has changed and whether changes were foreseeable in the future. They also checked that the life and critical illnesses insurances were still adequate (they were). It was all very easy to switch to a new product with the same lender, 2 months before the end of the old one and without penalties. Great service, all with timely phone calls!

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

Dream team

Anthea and her team are a dream to work with. Painless and always deliver!

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

I needed some financial advice and…

I needed some financial advice and support and with the Trust Financial team's support, we have the solution we were after in less than 5 days, which is amazing. Many thanks to Zoe and Anthea for the professional support

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

I was looking for a couple of buy to let mortgages…

I was looking for a couple of buy to let mortgages for my limited company, and found Anthea and Zoe at Trust Financial Solutions via a friends recommendation.
I must say they responded very quickly to my enquiry via email and later on the phone and gave me so much good advice on different lenders. As I was a limited company it was a little more challenging getting a mortgage, but Trust made the selection really easy with solid advice.
Thank you Anthea and Zoe both mortgages approved and looking forward to using Trust in the future.

October 10, 2021
Unprompted review
Rated 5 out of 5 stars

Trust Financial Solutions have been an…

Trust Financial Solutions have been an absolute life saver for us, we have had a nightmare move and Zoe has been so kind and helpful! They make the whole process so straightforward and I think that they are worth far more than the fee they charge! I wouldn't hesitate to recommend their services!

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

Zoe and Anthea are so helpful

Zoe and Anthea are so helpful. They’re patient and explain everything as well as offering suggestions and advice that feel really customer oriented.

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

Consistently excellent.

Yet again the team has delivered a great result and we are really grateful for their level of customer service and overall professionalism.A very merited five stars from us!

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Full support and guidance

Full support and guidance through the process.
Anthea and Zoe were amazing at keeping on top of the process and helping us understand what the next stage of each step was. Really impressed and happy with the team.

July 26, 2021
Unprompted review
Rated 5 out of 5 stars

Supportive, knowledgeable, friendly, helpful!

Anthea and Zoe were incredibly patient, knowledgeable, helpful and supportive in helping me with mortgage matters - highly recommended and will absolutely be going back to them in the future!

July 1, 2021
Unprompted review
Trust Financial Solutions logo

Reply from Trust Financial Solutions

Thank you very much Dominic and we're always here to help you.

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