Trust Financial Solutions Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After dealing with a bank who seemed not to have a clue about what was going on it was so refreshing to have everything explained in detail to simplify my experience from the very first phone call. It... See more

Rated 5 out of 5 stars

Zoe has been incredibly helpful in guiding us through our first mortgage. Every time we’ve had a question, she’s been there with clear and reassuring answers. We really appreciate her support and wou... See more

Rated 5 out of 5 stars

As always Anthea instantly put my mind at rest, and has made remortgaging, after our fixed mortgage came to an end, even easier than the first time around, which I didn't think would be possible! Bo... See more

Rated 5 out of 5 stars

Trust Financial Solutions are a fantastic company. They helped us as first time buyers when we bought our house 2 years ago, and they recently helped us obtain a good 5-year fixed mortgage interest ra... See more

Company replied

Company details

  1. Mortgage Broker
  2. Insurance Agency

Information provided by various external sources

Mortgage Advisers and Insurance Advisers in Sudbury and Colchester, Essex UK. Contact Anthea Osborne at Trust Financial Solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent, efficient and professional service.

I was given very clear and concise information about the product I was looking for and provided with all the help required to apply for and obtain it. Staff are very approachable and queries/matters dealt with quickly, efficiently and cheerfully. I cannot recommend TFS highly enough.

April 27, 2021
Unprompted review
Trust Financial Solutions logo

Reply from Trust Financial Solutions

Thanks very much Vicky, we're glad we helped you with your mortgage and we really appreciate your lovely review.

Rated 5 out of 5 stars

Excellent Service

Trust Financial Services provide an excellent service. I have been working with them for 11 years now and had always received professional and caring service. I have always recommended them to anyone that require financial services. Well done...

April 18, 2021
Unprompted review
Trust Financial Solutions logo

Reply from Trust Financial Solutions

Thank you very much, it's always a pleasure working and helping you.

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish! Extremely thorough, personable and pleasant. So professional and helpful would highly recommend to anybody.

April 15, 2021
Unprompted review
Trust Financial Solutions logo

Reply from Trust Financial Solutions

Thank you very much Jan for your kind words.

Rated 5 out of 5 stars

Always a 5* Service

Anthea and Zoe always go the extra mile to make getting a mortgage, dare I say, almost relaxing! Fantastic end-to-end service and always contactable, they also help with other services and are on hand to help with any issues. Fantastic!

March 24, 2021
Unprompted review
Trust Financial Solutions logo

Reply from Trust Financial Solutions

Thanks Graham, It's always a pleasure helping you both and now to move in to a bigger home.

Rated 5 out of 5 stars

Absolutely fantastic service...

I can't stress enough how fantastic the team at TFS is. Anthea and Zoe have been nothing short of amazing when it comes to the advice, service and general support they offer. We have used them for our last two house purchases and each time they have provided us with clear information about our options and answered every question we have extremely promptly - ensuring that we understand everything before moving forward. It's been a long slog for us this time around and they've stuck with us every step of the way!

I can highly recommend TFS, whether you are self-employed or employed and looking at your mortgage options. I doubt there is anything they don't know about mortgages!

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Anthea Osborne came highly recommended but I’d previously suffered poor service from a High Street broker so approached Trust Fin Svs with some trepidation. However, Anthea filled me with confidence from our very first conversation and she & Zoe continue to deliver outstanding support, even beyond securing my mortgage Offer. A first class bespoke service

January 21, 2021
Rated 5 out of 5 stars

Truly Excellent Trust

I would definitely recommend and rate very highly this organisation for the excellent service they provide; always with a personal touch. Thank you very much for all the hard work you have put in which proved very successful @Anthea @Zoe

January 14, 2021
Rated 5 out of 5 stars

Anthea and Zoe are absolutely amazing

Anthea and Zoe are absolutely amazing. I went through a very long process of buying and selling, resulting in a fall through 4 times! Anthea was always so helpful and supportive and made sure I knew what options I had available to me and always worked so quickly to get what I needed done! I cannot recommend enough

December 27, 2020
Rated 5 out of 5 stars

Excellent friendly service

The whole team was very helpful, going above and beyond to explain everything, clarifying points I didn't understand and never loosing patients when I forgot and repeated questions.
Always replying in a timely and friendly but professional manner.
And always happy to advice, even before the start of our purchasing process.
Will definitely be using financial trust solutions for future purchases and advice.

December 23, 2020
Rated 5 out of 5 stars

Great service!! 5*

Great service and always pick up the phone/email when needed. Thanks again for the help and would highly recommend to anyone!

November 10, 2020
Trust Financial Solutions logo

Reply from Trust Financial Solutions

Thank you Lee for your review. We are glad that we could assist you again

Rated 5 out of 5 stars

Excellent, bespoke service

As a first time buyer, albeit late in the day, I was treated with respect and kept informed without being patronised from the start. No question was too stupid. Great professional (but friendly) communications especially the video explaining the mortgage in detail.

Anthea and Zoe provided a first-class service throughout the whole purchase, even chasing the lender for details to satisfy my solicitor. I would thoroughly recommend them.

November 10, 2020
Trust Financial Solutions logo

Reply from Trust Financial Solutions

Thank you very much for your review Katherine. We are very glad that we could assist you and obtain the information needed for your solicitor.

Rated 5 out of 5 stars

Great service

Great service, friendly and helpful. Anthea knows her stuff, and gives you confidence in making important decisions.

November 3, 2020

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