CBD was recommended by my sports therapist. I'm on my second bottle of 1000mg tincture. I take half a pipette when I wake up, and again before sleeping. It's definitely taken the edge off the neck, s... See more
Company replied
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See what reviewers are saying
I have ME/CFS and started out taking 1 drop a day of the 1000mg lemon (I actually prefer the mint, but both work) gradually increasing over a few months until I found my sweet spot at 0.4ml. I now u... See more
Company replied
A great company, monthly deliveries arrive on time and I trust the products are well researched and of excellent quality
This maybe too early to review as just started with my Truth natural but so far all good. Feel less pain and anxiety has reduced. So will continue for the next month but feel more positive. Delivery... See more
Company replied
Company details
Written by the company
Premium UK CBD Oil Distributor.
Contact info
71–75 Shelton Street Covent Garden, WC2H 9JQ, London, United Kingdom
- talk@truthnaturals.co.uk
- www.truthnaturals.co.uk
4.4
Excellent
879 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent product
Excellent product, not sure if its working for me though. Having said that, it's early days. Lots of information and follow ups.
June 23, 2021
Reply from Truth Naturals
Hi Susan,
It does take time for the product to have an effect. Most of our customers report that they feel the benefits after three to four weeks of regular use while others take a little longer.
If you have any questions or concerns, please don't hesitate to leave us a message at talk@truthnaturals.co.uk. We would be more than happy to assist you.
Best,
Stayz, Customer Care
Really poor experience
I ordered some products from this company. It has now been over 23 days and I'm yet to receive the products. They have taken no responsibility in the delay and have instead blamed the courier. It's as if I have to blame the courier for a product i bought from them. I have asked on three occasions to get my money back but on the last time they finally agree to give me back my money. I was really keen to try this company but just feels a bit of a scam. I hope they use this feedback to improve processes otherwise I dont think they will be operating very long.
June 20, 2021
Reply from Truth Naturals
Hi Aaron,
So sorry that we let you down with this process. We should have kept you more informed of the courier situation. There seems to be a number of various reasons and we’re embarrassed about this case. I’ve issued a full refund and am investigating to make sure this never happens to anybody else.
We hope this doesn’t turn you off CBD. We‘d love another chance to try to impress you.
Regards,
Trent Scanlen
Managing Director
Truth Naturals product arrived in perfect condition…
Truth Naturals product arrived within two days of order and was well
packaged and in perfect condition. Truth Naturals have also e mailed
me with helpfull advice on how to use the product. Their service has
been excellent
June 18, 2021
Reply from Truth Naturals
Hi Pauline,
Thank you for your kind words. It's great to learn that you are happy with our service and products. This is the kind of review we want to get.
Please let us know if there is anything else we can do for you.
Best,
Stayz, Customer Care
Usually very helpful company with great…
Usually very helpful company with great products but because there was a delay as part of the order wasn't available,there was a long gap when I had no CBD drops or capsules. As the CBD had just started working, with my first lot of six weeks duration, by the time the second lot arrived, the effect had worn off and I virtually had to start from scratch again. If I had known the problem I would have asked for the part order to be sent.
June 16, 2021
Reply from Truth Naturals
Hi Eileen,
We sincerely apologize for the inconvenience caused. As mentioned by my colleague in the email, we had a bit of delay in receiving the gummies, which caused the order delay. Hopefully, we were able to assist you well.
If you have further questions or concerns, please don't hesitate to reach out to us! We would be more than happy to assist you.
Best,
Stayz, Customer Care
Did hope this would help my arthritis…
Did hope this would help my arthritis pain but unfortunately it gave no relief
June 15, 2021
Reply from Truth Naturals
Hi Yvonne,
We have found our average customer gets results between 15-25mg per dose but it does depend on your body weight, condition, metabolism and your EndoCannabinoid system.
If you are not getting the desired effect, I would suggest upping the dose as long as it does not exceed to 70mg per day. Some people do require a higher dose. However, it can sometimes take a while to figure out what dose works best for you, but we do want to work out the minimum effective dose as CBD is expensive in the UK.
If you have any questions or concerns, please feel free to reach out to us at talk@truthnaturals.co.uk. We would be more than happy to assist you!
Best,
Stayz, Customer Care
Prompt delivery of a quality product-…
Prompt delivery of a quality product- very satisfied
June 15, 2021
Reply from Truth Naturals
Hi Szaphiel,
Thank you for your kind words. We are pleased to learn that we have another satisfied customer!
Best,
Stayz, Customer Care
Improvement of supply required
Supply issues caused my trial/ test on pain management to cease. Sadly on two occasions gummies and capsules were unavailable with no indication of when they would become available.
June 8, 2021
Reply from Truth Naturals
Hi Richard,
I'm sorry to hear this.
I can see that you have been in touch with our customer service team and that they have informed you the current availability of our products. We sincerely hope it helps and please don't forget to use the discount code 30RICHARD for a 30% off on your next entire order.
Please do get back in touch with us if there is anything else we can do for you. We would be more than happy to assist!
Best,
Stayz, Customer Care
Reply from Truth Naturals
Hi Laura,
We apologize for the delay. According to the tracking, your item is currently at the hub. It should be delivered to you within this week.
If your order still has not been delivered within the said time, please reach out to us at talk@truthnaturals.co.uk. The Customer Service team will be assisting you.
Best,
Stayz, Customer Care
This maybe too early to review as just…
This maybe too early to review as just started with my Truth natural but so far all good. Feel less pain and anxiety has reduced. So will continue for the next month but feel more positive.
Delivery was excellent and really quick and customer service personal were really helpful in answering my question. Very responsive. Would recommend.
May 29, 2021
Reply from Truth Naturals
Hi Jack,
Thank you for your kind words. So glad to know that you are happy with our service.
As for the product, it does take time before you feel the effects so please do update us soon. We would love to know how it goes for you!
Best,
Stayz, Customer Care
Bought with great expectation
Bought with great expectation , unfortunately not money we'll spent. I purchased for my wife and I as we have a few aches and pains and the wife sometimes doesn't sleep too well. My wife took a dose , the following day ( maybe coincidentally), she had an all day headache and was sick and vowed never to touch again. I then took it for several days with , to be fair , no ill effects but no improvement to my aches and pains.
May 23, 2021
Reply from Truth Naturals
Hi Eric,
I'm sorry to hear this. We have full confidence in our products, but we all react to supplements differently. If the product is not sitting well with you, it is best to stop taking it.
If you are not feeling the desired effects, it would be best to increase the dosage and see if it works for you. There is no definite dosage that we can suggest as the effects vary from person to person.
I hope this helps! If you have further questions or concerns, please don't hesitate to reach out to us at talk@truthnaturals.co.uk.
Best,
Stayz, Customer Care
Just like Truth Originals great …
Just like Truth Originals great prompt efficient service from website shop to delivery of product.Have tried a few CBD products from various outlets and have to say I like this oil I have tried from Truth Naturals Have started with the 1000 mg 33mg per 1ml serving As said started with lower dose as had not used Truth Naturals CBD yet, now that I have its a smooth healthy tasting CBD with a good effect great for evening and to help calm before sleep really good for aiding of rest which is necessary to help heal body and or mind will certainly buy more again thank you.
May 21, 2021
Reply from Truth Naturals
Hi Darren,
Thank you for sharing your experience with us. It brings a smile to our faces knowing that we have another happy customer!
Best,
Stayz, Customer Care
I have now used a couple of Truth…
I have now used a couple of Truth Natural products and found them to be good quality and whilst not cheap are good value and work. The ordering process is good and delivery is quick. Recommend.
May 21, 2021
Reply from Truth Naturals
Hi David,
Wow! That was so nice to read. So happy we have impressed you. Let us know how we can further impress you.
Best,
Stayz, Customer Care
Reply from Truth Naturals
Hi John,
We are a small company trying to make a positive impact on the world. Every time we get a positive compliment, it helps us to know what’s working. Thank you for the positive feedback.
Best,
Stayz, Customer Care
beautiful, effective, professional
beautiful packaging design, effective formulas, feels professional, lovely people !
May 20, 2021
Reply from Truth Naturals
Hi Sara,
Thank you for your kind words. We are very happy to hear that you are having a great experience with us and our products. Please do let us know if there is anything else we can do for you. We would be more than happy to assist.
Best,
Stayz, Customer Care
I contacted you after purchase to ask a…
I contacted you after purchase to ask a question but never got a reply
May 20, 2021
Reply from Truth Naturals
Hi Sarah,
I'm sorry to hear this. Did you email us at talk@truthnaturals.co.uk? I have looked through our emails and we did not seem to receive anything from you.
No worries. We will reach out to you as soon as possible so that we can assist you.
Best,
Stayz, Customer Care
The service is second to none
The ease of ordering and the prompt response and fast delivery is very good. It is too soon to pass judgement on the product yet as I think it will take time to be effective.
May 15, 2021
Reply from Truth Naturals
Hi Jane,
It is our priority to deliver exceptional customer service to our customers and it looks like we have impressed you. As for the product, we would love to know how it goes for you soon! Please do update us.
If you have any questions or concerns, please don't hesitate to reach out to us at talk@truthnaturals.co.uk. We would be more than happy to assist you!
Best,
Stayz, Customer Care
Have used your product now for well…
Have used your product now for well over 3 years. My Dr gave me your web site. Thank you.
May 14, 2021
Reply from Truth Naturals
Hi Margaret,
Wow! That was so nice to read. It's great to learn that our product has helped you. Please do let us know if there is anything else we can do for you. We would be more than happy to assist!
Best,
Stayz, Customer Care
Purchased CBD tincture
Purchased CBD tincture. It has worked very well on my knee pain. Ordering & delivery 1st class. Will be using them again.
May 14, 2021
Reply from Truth Naturals
Hi Keith,
Thank you for your kind words. It brings a smile to our faces every time we receive great feedbacks from our customers. It looks like we have impressed you. Please let us know how we can further impress you.
Best,
Stayz, Customer Care
This CBD oil is incredible
This CBD oil is incredible. I tried it for a month and it has definitely helped me feel more balanced. So much so that I immediately bought 2 more bottles.
The customer service is brilliant, delivery is swift and I love the packaging (eco foam) Just a lovely, lovely brand :))))
May 12, 2021
Reply from Truth Naturals
Hi Rachel.
Thank you for your kind words. It brings a smile to our faces every time we learn that we have another happy customer!
Best,
Stayz, Customer Care
Was really pleased with my purchase
Was really pleased with my purchase, a very quick and efficient all round service.
May 10, 2021
Reply from Truth Naturals
Hi Debbie,
We are glad to know that you are happy with our service and product. It brings a smile to our faces every time we get reviews like this. Please do let us know if there is anything else we can do for you.
Best,
Stayz, Customer Care
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