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Rated 1 out of 5 stars

I just spent 3 hour and 10 minutes on the online chat to try to get my verification process to work correctly and they never got it working properly. I would NEVER recommend this company. I use it... See more

Rated 2 out of 5 stars

Time tracking for gov't contracts is useful. However, Tsheets does not truly/seamlessly link with QBO payroll as I have to reinput hourly billable payrates each payroll. I have to carefully export p... See more

Company replied

Rated 1 out of 5 stars

We did a free trial for our small business (less than 10) and it actually made our payroll process harder. TSheets doesn't properly sync with QuickBooks. After two months of troubleshooting...we cance... See more

Rated 1 out of 5 stars

Tsheets used to be a simple easy to use app with excellent tech support. We have 11 users. Now every few days I get calls for issues my staff is encountering with logging in or not being able to comp... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Information provided by various external sources

Intuitive, easy to use employee time tracking. Employees can track time anywhere, any way they want—using a computer, mobile phone, tablet, GPS-enabled app, text, dial in number and so much more—with clock in / out punch card or manual timesheet flexibility. Managers can see who's working, where, on what projects - all in real-time. Plugged into QuickBooks, Sage, ADP, Paychex and more, TSheets syncs up real timesheet data for faster, more accurate payroll, billing and invoicing.


Contact info

1.2

Bad

TrustScore 1 out of 5

126 reviews

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Rated 4 out of 5 stars

Very Flexible

TSheets has been very flexible in making changes to support their customer base. The QuickBooks Online integration has made this app work nearly seamlessly with our existing workflow.

The two things that keep me from giving it 5 stars is: a) PTO & Holiday don't apply against those items in QuickBooks, and; b) Service Items don't apply across a line in the timesheet and aren't by default billable or not.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Hello Matthew!

Thanks so much for your review and your feedback! We definitely are excited for QuickBooks Full Service Payroll that will allow for payroll Item mapping with Online users! This should help with the limitations some users have with the different rates.

Also we hear you on the default billable option which currently can be selected, just not automatically set. We are looking into making that an option to be set to yes by default as well.

Keep that feedback coming!

Rated 3 out of 5 stars

T-Sheets is Pretty Good, Could be Better

I've received good service, and the program is easy enough to learn. One of our user's who compared it with another program finds it clunky /difficult to use in comparison, but the other program did not have an option to track overtime.
Ideally for our company a program like this would allow us to make a custom field or two, so we can gather additional info from our staff that we typically gather on time sheets - if it did that we might switch our whole staff over but as it is, we use it only for those who are on the road and need to clock their time on mobile devices.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Hello Kristie!

Thank you so much for your feedback, we always love to hear ways we can improve for out users. I will make sure we reach out to you and make sure we address the issues of your custom fields as this is definitely something we can support. Also would love to hear more about the user interface we can improve to make it a smoother use for your employees.

Rated 5 out of 5 stars

Great time saver

Been using tsheets for 6 months now. Cut down my time keeping by 75%. Easily adopted by entire work crew. Would recommend highly.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

So good to hear Jason! I am always happy to hear how much you are saving on time when using TSheets. Thanks for the review!

Rated 5 out of 5 stars

Invaluable to me as a consultant to track my time

I can use it on my smart-phone, laptop, desktop computer or chromebook. I can log and book time when called on a weekend, after hours or away from a computer. Invaluable to me, accurate and great customer support.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Gus, you hit it right on the head! I am so glad you are able to take advantage of all the options with a cloud based time tracking system. Thanks for the review :)

Rated 5 out of 5 stars

Fabulous Field Tech Solution

Not only has TSheets had detailed and immediate customer service when I had questions, the program has reduced my stress considerably. The GPS allows me to know if our employees are going to the correct locations and cuts down on them going home or to their girlfriends house.
The option to change job codes and add notes allows for exact billing and the reports make payday a breeze.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Alisha! Thank you for your review of TSheets, I am so happy we are able to make your time tracking a breeze!

Rated 5 out of 5 stars

easy to use, great customer service

We love the ease of tsheets for our time tracking. We have over 50 employees, sometimes at different locations and Tsheets keeps track of us all. They have superb customer service, any time we need a question answered, they have always given us 100%!

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Kerri!

Its so good to hear from you, thanks so much for your review. We love hearing from you and this review is just such another great surprise. Thank you very much. :)

Rated 5 out of 5 stars

Fast, efficient, great Customer Service!!

Tsheets saves us time, and money in our payroll process. They have such an amazing Customer Service Team, always available and very knowledgeable.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Ilyana,

Thanks so much for your review of TSheets and our customer service. We love hearing that we are making time tracking easier.

Rated 5 out of 5 stars

Effortless time tracking for my consulting business

When I started my independent consulting business, I needed to figure out a way to track my time, both internally and for billing purposes. I use Quickbooks, so it made sense to look for something that would integrate with my company file. I was thrilled to find TSheets. As with any integrated solution, I expected a few stumbles as I got the account set up. I was amazed to find, however, that everything worked perfectly 'out of the box'. I use the iPhone app every day to clock in and out. I pull the time into Quickbooks every week, and invoicing for jobs has become a trivial task. I highly recommend TSheets.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Josh,

I am so happy you were able to find TSheets to work with your QuickBooks, and its great to hear how easy it was for you to get started! Thank you so much for your kind words!

Rated 5 out of 5 stars

Changed my work day completely

Thank you for making each of my days smoother! Registering time, running reports and running payroll could not be easier.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

I'm glad to hear that the end of your days have become smoother Eric! Always great to hear our customers lives being made easier :)

Rated 5 out of 5 stars

BEST decision we could have made!

Using TSHEETS has become one of the best decisions we have made for our company. We have been using TSHEETS for over a year now and it has not only simplified our payroll process (FROM OVER AN HOUR of data entry every week down to just a few MINUTES!) but it has provided us the means to accurately track our job costs. This has in turn assisted us in quoting future work and eliminated any delays in invoicing customers and answering any questions about where our techs are at any given moment while on the clock (LOVE the GPS feature!) The techs like using it and it is extremely user friendly! There are so many great things to say about this product but nothing will outweigh the support team on the other end of the keyboard or phone! The TSheets support team are outstanding, kind, knowledgeable and positive. A+++++ SERVICE for a wonderful App! thank you!

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Wendy,

I am so thrilled to hear you are saving time, making time tracking easy for your employees, and in general so happy about your experience. Your review is so nice to hear and I will definitely be making sure the team knows how much we have helped you. Thank you!

Rated 5 out of 5 stars

Love T-Sheets

Great product, great support. Integrates easily into my QuickBooks Online - saves a TON of time every month when I do my billing. Literally paid for itself for a year with the 1st month of use.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Jason, I am so happy to hear that TSheets is saving you money! Its amazing what having accurate and easy to read time can do for you. Thanks for your review.

Rated 5 out of 5 stars

The best customer service!!

I have been using TSheets with my team for about 8 months now (I track on average 2,050 hours per month) and would definitely recommend it to everyone! Any time I have a quick question to ask, someone is right there to help. No long waits on hold AND you chat with someone directly online. The platform itself is incredibly easy to use but also very accurate and reliable. After only a few days of using the Free Trial, I knew this was the program I needed!

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Caroline, thank you so much for your kind words. We always try to make sure you never have to wait for support. Thanks for being an amazing customer!

Rated 5 out of 5 stars

TSHEETS made my dreams come true...

Before we found TSheets I was tossing and turning all night trying to figure out what resource I could use to track the time of our technicians, allow notes to be posted to the time sheet and be able to verify the technician was at the location on time, taking care of our customer.

I knew I had a long list of things, but TSheets came into my life and provided every one of these and more! Our company runs more efficient with the use of TSheets and the price is MORE than fair for a small business.

I now have the capabilities of a corporation with the touch of a few buttons. I don't have to mess with paper timesheets, and I have recently used the Quickbooks integration to make our payroll a dream to run.

One more thing, customer service is the best out there, no lie. They love their customers!

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Wow, what an amazing review! Thank you so much Cat for taking the time to let us know how your experience at TSheets has been. I am so thrilled to be a part of your business and am happy that we are making things easier :)

Rated 5 out of 5 stars

Easy to use. Great company

This website is helping me to be very organize with tracking accurate worker time sheets.

The best is that each worker
can manage it from their own mobile devises.

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

We do love our mobile users! Thanks so much for your feedback Anibal! Happy to hear your employees seem to like it too :)

Rated 5 out of 5 stars

User friendly automated time sheets that work

My employees and I love the fact that they can write notes that appear on my end so if there is something going on with the job, they inform me. I also like the flexibility of giving permission to specific employees to use the mobile feature, along with the GPS feature so I know exactly where my field techs are when they clock in. Would highly recommend to business owners/HR department !

June 15, 2015
Unprompted review
TSheets logo

Reply from TSheets

Amy!

Thank you so much for your review about TSheets. I am thrilled that the notes feature is helping for your company to communicate any issues on the job. Always happy to hear about having communication improved with your time tracking.

Rated 5 out of 5 stars

Excellent time tracking software and app

Love Tsheets. It has made tracking time and paying individuals a breeze. The app is simple to use and helps our employees to post tome accurately to clients and services.

June 12, 2015
Unprompted review
TSheets logo

Reply from TSheets

Thanks so much for your review Suzette! I am happy to hear TSheets is making running your payroll faster and easier with our time tracking.

Rated 5 out of 5 stars

Simply the BEST

Where else do you get field time tracking from a phone, along with Twitter, a phone call or an app. The folks at TSheets have thought of it all...even GPS tracking. I love it and so do my customers.

June 12, 2015
Unprompted review
TSheets logo

Reply from TSheets

Richard! So glad to hear from you and thanks for your review. I'm so glad all of the mobile options are working out great for you, we love hearing this type of feedback!

Rated 5 out of 5 stars

Support Rocks!!!

TSheets is the only time tracking software available with the expert support crew, their mission is to make you better! Don'the wait another minute..

June 12, 2015
Unprompted review
TSheets logo

Reply from TSheets

Thank you for your review of TSheets Pat! We are so excited to have you with us. Always our mission to help out :)

Rated 4 out of 5 stars

Good but needs improvement

Great product. only limited in two aspects IMO:
1) only two levels of job codes....ir should have more
2) configuration for customer review and approval..not just manager approval

June 12, 2015
Unprompted review
TSheets logo

Reply from TSheets

Hello Jorge!

Thanks so much for letting us know about your experience at TSheets. Always happy to hear more ways we can improve, and I believe we can help solve your concerns about the multi-level job codes! We will make sure to reach out to you today :)

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