1. Steak size inconsistency 2. Pork joint very fatty. 3. Sausages adequate, but not great Tuckers have replied saying they can’t link my review to an order, the implication being that I’ve made t... See more
Company replied
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See what reviewers are saying
This family run business is supplied by organic gower based farmer so the lamb is slat marsh’s fed and the pork and beef are the most tasty prime meat I have tased . Ordering was so easy and for 3.8kg... See more
Quality of the meat was exceptional and very good value considering its quality. The highlight for myself was the salt marsh lambs liver - it was lovely to have it all prepared, without having to cu... See more
Beautiful, tender and flavoursome meat. Love salt marsh lamb and this totally lived up to our expectations. Lovely sized joints, well packed and delivered fresh and on time. Our Xmas dinner was beauti... See more
Company details
Information provided by various external sources
Tuckers is a traditional butcher, established in 1984 in Penclawdd on the Gower Peninsula in South Wales. The business originally supplied the local community with fresh meat, frozen goods and groceries from the shop and through a home delivery service. We couple traditional butchery practices with modern cutting styles to produce high quality cuts of Gower meat suitable for any menu. Our meat is sourced as livestock from farms on Gower and surrounding areas and carry out all our butchery from carcass form, providing full traceability from farm to your door.
Contact info
20 Newton Road, Mumbles, SA3 4AX, Swansea, United Kingdom
- customer.service@tuckersbutchers.com
- www.tuckersbutchers.com
4.7
Excellent
724 reviews
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Replied to 100% of negative reviews
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Christmas meat
Ordered some salt marsh lamb and gammon over the phone after finding that the website had closed for orders. Very helpful and easily arranged order and collection date.
The gammon was baked on the 24th and was moist, not too salty & full of flavour. The lamb we had on Christmas day and was slow cooked. The bones puled out vey easily and the meat just fell apart, was very tender, moist and tasty. Will definitely use Tuckers again & was well worth the trip to Swansea from the Vale of Glam!!! Excellent!!!
December 25, 2022
Unprompted review
Customer complaint
Although I admit the original fault was mine as I put 23/11 instead of 23/12 as my pickup date for a turkey crown I am disappointed that more effort wasn't made to check what must have been an a very strange order. I was told a phone call was made but there is an answer machine on both my home number and mobile no message was left So today I picked up a frozen crown which has cost me £45. Even if I had been contacted yesterday I could have defrosted it in a fridge which is the general advice rather than leave it out. Poor customer service I feel
December 23, 2022
Reply from Tuckers Butchers
We’re disappointed to read this review however we can’t link this to any order on our system. You even left this review as “Guest”.
You do though admit that the fault was your own when you selected the wrong date for collection. At checkout, we even ask customers to tick a box that says, “I have checked my chosen delivery or collection date and confirm it is correct”. You must therefore take responsibility for this, it can’t be up to us to confirm every order.
If you’d contacted us directly before posting this then we could have come to some resolution on this. Perhaps you’d like to drop us a line at customer.service@tuckersbutchers.com.
Quality meat and very good service
Quality meat and very good service. We regularly shop here as we are local but having the option of free local delivery is very useful when ordering for the freezer.
November 25, 2022
First class meat and service
Ease of ordering and delivery. Excellent meat and amazing packaging with cold bags and wool insulation. Will use Tuckers again.
November 24, 2022
Excellent service once again
Excellent service once again, delivered on time. The quality of the meat cannot be beaten.
November 25, 2022
Great Product, great service!…
Delivery was as quoted by the company which was ideal, the packaging of our order was great and the food tasted superb!
November 5, 2022
If you want lamb get the best from here
Easy to order good communication and such lovely lamb.
November 2, 2022
Excellent service
Excellent service. I asked for the chicken to be cut up and it was done exactly as asked. Superb quality meats too. I will be back next week.
Thankyou
November 16, 2022
Excellent service
Excellent service, exactly as described and delivered on time. Highly recommend
November 4, 2022
Prompt delivery exactly as expected
Prompt delivery exactly as expected. Lamb well presented. Every cut we have tried so far has been delicious and tender, without excess fat, easy to cook.
November 3, 2022
Lamb was tender and tasty very good…
Lamb was tender and tasty very good delivery service
October 23, 2022
Fantastic meat but delivery a day late
The meat i purchased from you thus far has been fantastic. I bought a selection of Pork, Lamb and Beef and no complaints.
4 stars rather than 5 as the delivery was a day late. Probably / possibly the fault of DPD, but late nonetheless. Other than that no complaints and I will order again.
September 30, 2022
Excellent service beautiful meats
September 22, 2022
We have still to enjoy the couple’s…
We have still to enjoy the couple’s pack but the lamb steaks were very nice.
September 25, 2022
I bought 3 legs of salt marsh lamb and…
I bought 3 legs of salt marsh lamb and they were absolutely delicious, and my neighbour has bought some now.
July 13, 2022
Best Saltmarsh Lamb i've ever tasted
September 12, 2022
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