Scammers. Takes your money and then nothing. They do not reply mails. My order is still not delivered and I have asked them four times to cancel the order and refund my money. Absolutely no respons... See more

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Very correct and friendly staff, they accepted the Davinci vaporizer for warranty, and I paid extra for the newer version. Everything was handled professionally and honestly. I bought the vaporizer ye... See more
I’ve made several purchases from Tvape and have always been happy with the experience. They have a great selection of hardware and accessories, with pretty much everything you could need at fair and r... See more
Ahmed K, from Tvape, saved the day! It was very important for me to get express delivery to Croatia, which was mission impossible with everyone else. Ahmed K was patient, kind, helpful wit... See more
Company details
Der TVape Vorteil: Auswahl, Support und Qualität
Written by the company
- Bei TVape machen wir es einfach, den perfekten Vaporizer zu finden – mit einer großen Auswahl an Geräten aller führenden Marken: Zeus, Puffco, Utillian, Tronian, PAX und mehr. Egal, ob Sie gerade erst anfangen oder ein erfahrener Enthusiast sind, unser Team steht Ihnen vor, während und nach Ihrem Kauf zur Seite, um Ihnen bei der Wahl des richtigen Geräts und Zubehörs zu helfen. Wir unterstützen jedes Produkt mit unkomplizierten Rückgaben, verlässlichen Garantien und reaktionsschnellem technischen Support, damit Sie mit Vertrauen einkaufen können. Unsere wettbewerbsfähigen Preise, Preisgarantie und unser Engagement für Qualität machen TVape zur Anlaufstelle für hochwertigen Vaporizer-Hardware. TVape – Premium-Hardware, vertrauenswürdige Marken, fachkundige Beratung und ein auf Sie zugeschnittenes Erlebnis.
Contact info
Esperantostraße 8B, 70197 , Stuttgart, Germany
- +49 (0)711 38934024
- cs@tvape.de
- www.tvape.de
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
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Great store,quick delivery
Ordered a yocan orbit recently,delivery was quick and i had no issues with it
Greatly recommend tvape.de
Weanne was really helpful with my issue…
Weanne was really helpful with my issue and resolved it fast and efficient.
Thank you, very much
Fast delivery
Ahmed was very helpful and…
Ahmed was very helpful and knowledgeable and was very polite and friendly.
My query was dealt with swiftly and professionaly.
Highly recommended
Thankyou 🙏✨
It is intuitiv so far and so we safe…
It is intuitiv so far and so we safe now things Feelings go crazy now .blue Ferrari.!?
Good service
Exceptional support
Exceptional support from start to finish. The response time was remarkably quick, and every message was delivered with friendliness and care. They went above and beyond to make sure I felt supported, understood, and valued.
Great experience with customer support
Warranty replacement for a device purchased through Tvape was super straightforward and resolved successfully. Really straightforward experience. Big thanks specifically to Ahmed for his help throughout.
Thanks for service and communication
Thanks for service and communication, especially Ahmed K. ;)
Fantastic product and awesome…
Fantastic product and awesome experience! WTG! Good job!
Great response from their support team.
Great response from their support team.
Best Vaporizer Shop
Great online shop! The prices are very good, and the customer service is incredibly friendly and competent. Highly recommended!
I had a very good experience with TVape customer support
I had a very good experience with TVape customer support. Ahmed was kind, professional, and very helpful during the entire process. He handled my warranty case smoothly, and in the end a replacement was arranged. Thank you, Ahmed!
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