Twigg Home Reviews 106

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

There was a very long wait for my order - 4 weeks - and then the cardigan is acrylic and not the organic cotton it promised. Returns are not free and sound very complicated - return address is not giv... See more

Rated 5 out of 5 stars

Absolute superstars! I ordered two small concrete pumpkins. The order was not in the system but the PayPal payment went through. Luke immediately solved this matter and created an order and the items... See more

Company replied

Rated 5 out of 5 stars

Lovely item and excellent service from Twigghome. Fast, efficient processing of order and I would be very happy to buy from them again. Only downside was DHL failed to deliver on two occasions, fin... See more

Rated 5 out of 5 stars

Excellent company to shop with. Not only is there are refreshingly different range of fabulous items, but the prices are extremely reasonable too. The website is very easy to use, and my goods were... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

"Twigg Home was born out of a love for the outdoors and clean Scandinavian living. Bringing fashion and lifestyle together Twigg Home is a place to soak yourself in life's simple pleasures with selected products for Home and Garden, Food and Drink and Fashion/Accessories. #twigghome"


Contact info

4.0

Great

TrustScore 4 out of 5

106 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Inaccurate description, long wait

There was a very long wait for my order - 4 weeks - and then the cardigan is acrylic and not the organic cotton it promised. Returns are not free and sound very complicated - return address is not given on the website. I won't be using this site again.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Love Twigg Home

Love Twigg Home. They are a great business and always deliver what’s promised. I was absolutely thrilled with my purchases. Amazing quality, very well packaged, prompt delivery, personal approach by them. Thank you!

December 19, 2022
Rated 1 out of 5 stars

Shocking

Shocking! Sent off 5 items all pristine condition, paid for the postage and was informed much later on that all
Unsuitable and they would be sending back. Don’t know what they’re game
Is but certainly not trustworthy or environmentally friendly as they state they are. I’m deleting the app. I think the pull of instant payment rather than waiting like other platforms is they’re best marketing ploy yet. However it’s a load of rubbish so please don’t use and stick with the others which are more trustworthy, even if it takes longer.

March 23, 2022
Unprompted review
Twigg Home logo

Reply from Twigg Home

Hi Victoria

Slightly confused as we don’t order off people we sell items to the end consumer? Also we can’t find any orders on our website from you so if you’d like to give us your order number we can double check.

We also don’t have an app so I think you have the wrong company??

Regards

Team Twigg

Rated 5 out of 5 stars

Happy

Happy - Order was placed, processed-delivered with good time. Happy with products. No complaints.

March 17, 2022
Twigg Home logo

Reply from Twigg Home

Thank you for the review!

Rated 5 out of 5 stars

Brick mould

Love the brick mould, it was well packaged and delivery was quick. I’m really pleased with the purchase.

February 3, 2022
Twigg Home logo

Reply from Twigg Home

Thank you for purchasing, enjoy your items

Rated 5 out of 5 stars

Very pleased

Very pleased with the item itself. Also fast delivery and supplier was helpful in responding to my question. Would recommend.

January 6, 2022
Twigg Home logo

Reply from Twigg Home

Great to hear!

Rated 5 out of 5 stars

Very pleased!

Great service, ordered on a Saturday and arrived Tuesday! Packaged well in recyclable brown paper which is a bonus. Would definitely use Twigg again. Thank you.

November 10, 2021

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