Twigg Home Reviews 

106
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

There was a very long wait for my order - 4 weeks - and then the cardigan is acrylic and not the organic cotton it promised. Returns are not free and sound very complicated - return address is not giv... See more

Rated 5 out of 5 stars

Absolute superstars! I ordered two small concrete pumpkins. The order was not in the system but the PayPal payment went through. Luke immediately solved this matter and created an order and the items... See more

Company replied

Rated 5 out of 5 stars

Lovely item and excellent service from Twigghome. Fast, efficient processing of order and I would be very happy to buy from them again. Only downside was DHL failed to deliver on two occasions, fin... See more

Rated 5 out of 5 stars

Excellent company to shop with. Not only is there are refreshingly different range of fabulous items, but the prices are extremely reasonable too. The website is very easy to use, and my goods were... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

"Twigg Home was born out of a love for the outdoors and clean Scandinavian living. Bringing fashion and lifestyle together Twigg Home is a place to soak yourself in life's simple pleasures with selected products for Home and Garden, Food and Drink and Fashion/Accessories. #twigghome"


Contact info

4.0

Great

TrustScore 4 out of 5

106 reviews

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4.0

All reviews

(106)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great purchase from Canada

I purchased two items from this store. The service was excellent - items were shipped quickly and packed carefully. I received them in Canada faster than expected. I purchased Roka backpack and am so happy with this item. It is sustainable and very practical - plus I love the colour. The other bag I purchased is also excellent. I would definitely shop here again.

September 12, 2021
Rated 5 out of 5 stars

Prompt delivery!

I received my item the following day - so quick! It was well packaged and the item is just what I was after.

September 6, 2021
Rated 5 out of 5 stars

Happy customer

Arrived promptly, well packaged and the item was exactly as expected. Good communication too. Thank you. I would use Twigg Home happily again based on this experience.

August 19, 2021
Rated 5 out of 5 stars

Packaged extremely well so no chance of…

Packaged extremely well so no chance of breakages! Loved all my home wares and will definitely return to this store . Communication couldn’t have been better so many thanks Luke

July 16, 2021
Twigg Home logo

Reply from Twigg Home

Great to hear Alyson!

Enjoy your purchases.

Thanks

Luke
@
Twigg Home

Rated 5 out of 5 stars

Lovely item and excellent service

Lovely item and excellent service from Twigghome. Fast, efficient processing of order and I would be very happy to buy from them again.

Only downside was DHL failed to deliver on two occasions, finally arriving on the third date. Failed to inform me of delays, which is more than annoying, having arranged to be at home for the three 3-hour time slots!

July 12, 2021
Rated 5 out of 5 stars

Wonderful experience!

Wonderful experience!

Brought the most adorable bedside table off here and I'm over the moon with it,
Fast shipping and Wonderful costumer service

Amazing shop!!

June 16, 2021
Rated 5 out of 5 stars

5 stars

5 stars
The order was shipped very promptly (straight away!), everything was very well protected and items as described in the website.
A very happy new customer who will definitely be purchasing again from this shop.
Many thanks, Luke, for such great customer service

June 15, 2021
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