TWM Solicitors Reviews 

During what has been the most horrific time of my life the team held my hand through all the legalities of buying my ex husband out of our family home. No question was deemed silly and trivial I would highly recommend this company.

This company were acting for my mortgage provider and they could not have been more useless. The whole case was an absolute catalogue of errors which resulted in needless delays and huge amounts of stress. The legal assistants are rude and seem to be very poorly supervised.

We highly recommend Simon Burdett-Dixon as a solicitor. Throughout our engagement, Simon was incredibly supportive and responsive. He quickly grasped the severity of the situation and managed it with great expertise. His handling of the tenant's solicitor was particularly impressive, leading to a better outcome than we had anticipated. Simon's professionalism and dedication made a significant difference, and we couldn't be more satisfied with his service.
Thank you
Drs. Raj and Kusum Goel

They were quick and efficient, amazing really when you hear so often how dlow lawyers can be and have to be chased. Not my experience here, I definitely recommend Sam Yearwood and Seana!

Our experience with Gemma at TWM Solicitors was excellent. The whole legal process was made easy with great communication and clear instructions. Very refreshing having recently had a bad experience with a competing solicitor firm. I highly recommend TWM Solicitors.

A Great company,
I have used TWM many times, this time I used TWM in Guildford for a very complex transaction, they made it seem simple and were exactly what you need. Many thanks to all the team especially Shanice.

Quick and efficient work by Julian Sampson, head of Lending department, always responded to emails etc. Dealt every query with care and attention.

Jacob Burchett - same as above. Great job dealing with mortgage issues etc.

Overall great service.

Completed my house purchase on 19th July during Microsoft/Crowdstrike issue. Initially contact from TWM team advised completion may not be possible on that day. It was bittersweet news for me since I was not in a chain hence I could save a few days on interest payment :). Unfortunately, the TWM team demonstrated professionalism and persevered to complete on that day in the middle of the IT issue.

Thanks to Julian and his team for the awesome service and demonstrated professionalism. Definitely 5 out of 5 stars

Claire, Damon, Vanessa and Mia were all superb throughout the project of selling my property.

They were always available to answer questions, confront the challenges that arose through the selling process and to answer my questions along the way (no matter how big or small).

This sale wasn’t just a property, it was my family home for over 40 years and the sensitivity to the emotional and logistical load was always exceptional.

First class service from amazing professionals. Superb communication and nothing was ever to much trouble. Would thoroughly recommend.

TWM provided an excellent conveyancing service for the sale of my residential property. They were courteous, knowledgeable, and efficient, leading to a very smooth sale. I would thoroughly recommend TWM solicitors for conveyancing.

Sue and Patrick at the Cranleigh office worked hard to complete our sale. They worked through some difficult and trying queries to ensure our sale progressed to a successful conclusion.
Thanks to both of them, our house sale is complete and we are now in a position to move onto the next chapter.

TWM in Cranleigh acted for me in a property sale which inevitably had more twists and turns than one would like. I received excellent service from the firm, and especially from Sue Gallagher, who was not only thoroughly professional and helpful, but also quick to respond and act - all of which are terrific in a convoluted process like conveyancing. I'd definitely work with TWM again.

TWM were excellent when they acted for us in the sale of a London flat. The paperwork was extremely complicated, but Sue Gallagher and Patrick Kilby dealt with everything in a very professional and diligent manner. We were very impressed and we highly recommend TWM.

TWM Solicitors in Cranleigh, especially Sue Gallagher, provided exceptional service during the sale of my shared ownership flat. Despite numerous challenges and obstacles from the outset to completion day, Sue ensured I felt supported and never gave up. Her guidance through the convoluted process was invaluable, even when she suffered an accident midway. If you are involved in shared ownership and need to sell, buy, or purchase more shares, I can't recommend this firm highly enough.

Superb service.
Brilliant communication throughout.
Met our needs above and beyond.

100% top job would recommend to anyone.
My move was not easy and TWM worked alongside my solicitor, in order to complete the purchase of property, they where professional, quick and though out the blew my not so great solicitor out of the park. even 2 years later they have once again come to the rescue with the same property and have provided me with information that my "main" solicitor refused to send me, without TWM and the amazing team that helped my case I would not have a roof over my head

This firm is incredibly hard to deal with and quite frankly are quite useless.

They almost never reply to emails, never answer calls and on the few occasions they have replied it is to tell us that they will get back to us in a couple of days.

In 2022 this firm made the challenging process of buying a house incredibly drawn out and managed to frustrate everyone involved in the transaction. In numerous emails the seller’s conveyancers openly questioned the competency of the TWM solicitor who was supposed to be handling things for us. She kept passing us onto juniors and only seemed to respond when we cc’d in senior partners at the firm.

We paid over £4,000.00 in conveyancing fees, which is not at all competitive to say the least so we were expecting a somewhat sufficient service. Still even now we are chasing them to conclude the handover of a freehold. They forwarded us an emailed document and told us to sign, however when we asked to understand what we were signing we have been left without advice or a response for over 3 weeks. One would have thought that solicitors were there to advise their clients.

We used the 303 Ballards Lane branch and I suggest avoiding them altogether. Our account at TWM is ‘managed’ by Claire Hastie.

We used this company for the sale of my father's house: we found TWM Cranleigh to be a very reliable organisation and good value for money. Sue dealt with everything with great efficiency, guiding us through the process with her knowledge; she was always cheerful and helpful when answering our many questions. I would definitely recommend TWM Cranleigh to others.

We used TWM Solicitors Cranleigh for our recent house purchase. Sue was especially helpful during the process, for which we are very grateful. The whole proceeding was very swift and the services offered by both Sue and Patrick were excellent. We wouldn’t hesitate to recommend TWM.