Twowests Reviews 

23
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Placed an order on 23rd Sep 2024 for some greenhouse guttering. Price was in GBP. When I received email confirmation price was in HK $. Items not received, phone number in website doesn’t connect. For... See more

Rated 1 out of 5 stars

Is this firm still trading? No replies to Contact Us message, or their advertised telephone number. An attempt to place an order online failed at the last hurdle of the Pay button: response : website... See more

Rated 1 out of 5 stars

Ordered an 'in stock' grow light off them and after repeatedly having to chase them for delivery (and being told it was coming in the next day) eventually gave up and cancelled after 3 MONTHS. Every... See more

Rated 5 out of 5 stars

I have placed two orders from Two Wests for bespoke made aluminium greenhouse shelves. Both times the communication has been amazing and they have usually dispatched my order on the same day! The cour... See more

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2.2

Poor

TrustScore 2 out of 5

23 reviews

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2.2

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(23)

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Rated 1 out of 5 stars

Very poor

Ordered an 'in stock' grow light off them and after repeatedly having to chase them for delivery (and being told it was coming in the next day) eventually gave up and cancelled after 3 MONTHS. Everyone has to make some allowances in the COVID-19 era but this was beyond that. No apologies throughout the whole process.

I have seen at another review site I am not alone in this experience.

May 26, 2020
Unprompted review

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