Two Wheel Centre Reviews 

948
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The guys tom and Dave were very friendly and professional. The harley vrod motorcycle i brought from them is absolutely stunning and in mint condition. I have brought in excess of 40 motorcycles... See more

Rated 5 out of 5 stars

Fantastic dealership. Highly recommend. They only sell super clean bikes. I couldn't be more happier with my new Harley. Try them you won't be disappointed. Thanks Dave, Tom and everyone else. Col... See more

Rated 5 out of 5 stars

Recently bought a motorcycle from Earnshaws. Unusual experience with a dealer as it was honest, reliable and helpful. Living a couple of hundred miles away was sent photos and a video tour and a refun... See more

Rated 5 out of 5 stars

called into the shop today in the afternoon 21st October to look at the helmet selection, looking for the flip type.traveling from Doncaster back to derby had problem with bolt missing from satnav mo... See more

Company details

  1. Motorcycle Shop
  2. Motor Scooter Dealer
  3. Motorcycle Dealer

Information provided by various external sources

A top UK stockist of motorcycle helmets, motorcycle boots, motorcycle gloves and motorcycle jackets from Alpinestars, Weise, Spada, Shoei, Sidi, Hit Air, Gerbing and many more. With free UK delivery on orders over £25, if you need it, we’ve got it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

948 reviews

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5.0

All reviews

(948)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Just wanted say thank you to Bill at Two Wheels

Just wanted say thank you to Bill at Two Wheel Centre, just p/x my CBF1000 for a V1, professional service throughout, good information & time given re new bike without being pushy, delivered on time & p/x taken away by friendly helpful driver, Highly recommended.
Would use again for any future bike.

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Could not fault the service I recieved from all at Two Wheel Centre, recently purchased a motorbike, from enquiry to reciept of the bike down in Plymouth everyone I dealt with Polite and Professional and the service i recieved was exceptional. Thanks to all.

January 23, 2022
Unprompted review
Rated 5 out of 5 stars

Very impressed with your customer service!

Just wanted to share my extremely postivie experience with the two wheel centre customer services. In particular, Aimee who has been an absolute star in helping me with my suzuki katana jacket order and exchange. The customer concern, care and communication has been impeccable and well recieved. Such a professional attitude and attention to detail. Thank you so much again Aimee. A pleasure using this company! Highly reccommend!

November 18, 2021
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for taking the time to leave such lovely feedback Lucy, it was a pleasure to help you. I look forward to helping you again in the future. Best wishes, Aimee.

Rated 5 out of 5 stars

called into the shop today in the…

called into the shop today in the afternoon 21st October to look at the helmet selection, looking for the flip type.traveling from Doncaster back to derby had problem with bolt missing from satnav mount.Asked one of the staff for help, he found a replacement bolt free of charge .My thanks go to you cheers Rob Fetherston of derby.

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

New boots!

Excellent friendly transparent service

October 2, 2021
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for your lovely feedback Andy.
Best wishes,
Aimee.

Rated 5 out of 5 stars

Very, very helpful.

I went in for a specific helmet and Karl was extremely helpful helping source it. They did not have it in stock, but he got the dealers to deliver it, with the non-standard cheek pads, the following morning.
I also bought some jeans and he fitted the hip and knee armour.

Karl could not have been any more helpful - a completely customer focussed very amiable chap, making this is a great experience. Even though it is over an hour away from my house, I will definitely be going back.

September 22, 2021
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for taking the time to leave us some awesome feedback Steve! We look forward to seeing you again soon.

Rated 5 out of 5 stars

As a transplant from across the pond I…

As a transplant from across the pond I was struggling to find a service tech in the area. Not only was the team at Two Wheels able to help me find a retail outlet, the assembly was spot on, prompt, and delivered to the front door. Extremely happy and will continue to use Two Wheels in the future..

September 13, 2021
Unprompted review
Rated 3 out of 5 stars

Good but not great

Went with intentions of swapping my bike that day. Good choice of bikes and friendly staff but I’m still bewildered about not being able to test ride the bike before you buy one. I’ve never heard anything so queer in my life ‘we like you to seal the deal first’ - I didn’t buy the bike I had intended to because of this odd rule.

September 2, 2021
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Hi Steven,

Thanks for taking the time to write your review. I think we may have incorrectly presented this notion to you, because we do quite happily allow test rides before finalising a deal/taking any monies.

When a PX is involved, it just makes sense to understand what a deal could potentially look like in respect of the figures. There seems little point in sending you out on a bike and then establish that we can't give you what you want for your PX. We don't have a fleet of demo's on offer - every bike you see in our showroom has been carefully prepared to our highest of standards, so we don't send them out without everybody being happy with what the deal might look like.

I'm really sorry that was not made more obvious to you. If you would like to consider giving us another go, we'll do our very best for you.

With thanks,

Jessica - TWC

Rated 5 out of 5 stars

Bike sales

I went to look at a bike and there was no pressure, I was offered coffee on arrival. The sales team are not high pressure and a deal was done. the bike was delivered by Pete who unloaded it as though it was his own and was thoroughly pleasant. The bike is exactly what I wanted but if I ever change , I will certainly try to buy off this business in the future

August 21, 2021
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

It was such a pleasure dealing with you Philip - thank you for your lovely review, we all look look forward to do business with you in the future.
Sarah - TWC

Rated 5 out of 5 stars

Very good communication

There was a delay in the accessory I had ordered coming in from Suzuki which meant I had to wait but this was immediately communicated by Aimee. I was also informed that the parts had come in and were being despatched.

Everything arrived in first class condition and look great on the bike!

Thank you Two Wheel Centre.

August 10, 2021
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for your feedback Mark, I am so pleased to hear you are happy with your purchase!
We look forward to helping you again in the near future.

Rated 5 out of 5 stars

I recommend the Two Wheel Centre

The team at the Two Wheel Centre were all professional, helpful, cheerful and the bike when delivered was as described.

August 10, 2021
Unprompted review
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for the awesome review Nick!
Sarah - TWC

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, intial order was delayed due stock availability from manufacturer (covid), Aimee,was very helpful, e-mails and to speak to. The jacket and boots arrived within few days from dispatch, I now have a very happy brother, who is delighted with his new gear.

August 2, 2021
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you so much for taking the time to leave us some lovely feedback Michelle. It was a pleasure to help you.
Many thanks,
Aimee.

Rated 5 out of 5 stars

Everyone at the two wheel centre is…

Everyone at the two wheel centre is very kind and polite. Really enjoyed my time there will definitely be returning. They make you feel so welcome.

July 29, 2021
Two Wheel Centre logo

Reply from Two Wheel Centre

Thank you for your lovely review Kirsty! You and your Django were the perfect matching and such a pleasure to deal with! Hope to see you again soon!
Sarah - TWC

Rated 5 out of 5 stars

Off the cuff Visit. M Henderson

Saturday 3rd July 2021.
I was passing and decided to call in for information on a bike. It was fairly late .

I got talking to Andy. Nothing was too much trouble.
Long story short I purchased a used Suzuki V Strom.
Bike was ready Following Wednesday for collection.
Everything was smooth and a pleasant experience.

Top class service and experience.

Following week I had problems with the battery. Instantly they changed the battery, no questions asked.

I can not strongly enough praise and recommend Two Wheel Centre, Mansfield.

Still grinning like a mad man, every time in out on my bike.

Thank you all!

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

From turning up to first look at a bike…

From turning up to first look at a bike the showroom staff and sales people where polite, answered all questions and very helpful. Someone pipped me to the bike I was after however got a phone call couple weeks later and was available again. On collection of the bike beaded up stairs to look at helmets and jackets, the guys up in the shop where massively helpful and knowledgeable. I now understand why everyone I speak to recommend this place, cracking service.

July 27, 2021

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