I went to T W White to arrange a lease car. The sales staff were excellent. The contract and options were fully explained and all my questions were answered by a knowledgeable (and patient) agent. A s... See more
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Great service and MOT - Service booked in for Friday, car dropped off 16:30 Thursday before. TWW started work immediately, and called Friday mid morning, sooner than expected, having completed MOT, se... See more
Company replied
We purchased used Mazda from T W White& Sons, and we were so positively surprised by the customer service we received. Aaron went above and beyond explaining the whole process of buying& selling ( as... See more
Company replied
This dealership goes above and beyond! The team was incredibly helpful and made the entire process easy and enjoyable. I never felt pressured, and they were honest and transparent every step of the wa... See more
Company replied
Company details
Information provided by various external sources
New & used Mazda car sales, servicing and parts in South London.
Contact info
Leesons Hill, BR5 2LF, Orpington, England, United Kingdom
- 01689 664499
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The staff at T W White & Sons
The staff at T W White & Sons, Orpington always deliver exceptional customer service.
They are very helpful and will go out of their way to ensure the customer is happy.
My car is serviced each year and I trust their mechanics implicitly and I would not leave my car in anyone else's hands.

Reply from T W White & Sons - Orpington
We purchased used Mazda from T W White&…
We purchased used Mazda from T W White& Sons, and we were so positively surprised by the customer service we received. Aaron went above and beyond explaining the whole process of buying& selling ( as we did part exchange), the car was super clean, he went with us to a petrol station, showing us on the way what's what in the car, organised for us Road tax and even 5 day insurance. Aaron was happy to answer all the questions we had and we can't recommend this place enough to any Mazda buyer ! Thank you, Agata& Mirek

Reply from T W White & Sons - Orpington
Great sales process and service; would recommend
I purchased a Mazda CX-30 from TW White & Sons Orpington. I worked with Stuart Tickner and his colleagues throughout the process. I think they did a really good job. I knew what car I wanted and contacted dealerships up and down the country, and, honestly, it felt like Stuart and his colleagues were the only people interested in making a sale. Most dealerships didn't bother contacting me back, but I was supported throughout the process here, and was happy to make a purchase through this dealership.
I was offered the usual addons you would expect from a dealership in 2026, e.g. GAP insurance, ceramic coating, but I never felt like I'd been pressured into it.
The finance offer was very good and I was supported throughout, even after changing the spec I was going for. I got good advice about what to do with my previous car in terms of trade ins, etc, too. I really couldn't ask for more and I'll likely bring my car back here for service if it's not too much hassle.
The only odd part is that my car didn't come with floor mats and no arrangement was made to get them to me at a later date. Feels like an oversight rather than malice or a failure to provide a service though, and I've not chased it.
I can’t speak highly enough of them
I can’t speak highly enough of them. They went out of their way to help me get the exact car I wanted. Exceptional service.

Reply from T W White & Sons - Orpington

Reply from T W White & Sons - Orpington

Reply from T W White & Sons - Orpington
Excellent attention to detail
Excellent attention to detail, extremely helpful and professional. Second car I have bought from them in a row and will return again.

Reply from T W White & Sons - Orpington
Every thing from start to finish was…
Every thing from start to finish was top notch coupled with the fact that there was no pressure put on me whatsoever. Friendly, helpful and just nice people.

Reply from T W White & Sons - Orpington
Really pleased car was collected…
Really pleased car was collected serviced and returnd,Booked over the phone spoke with Stephanie who was very helpful correspondence was excellent whole experience was a pleasure.

Reply from T W White & Sons - Orpington
Bought a great car
Bought a great car. CX5.
Simon girders very professional and helpful.

Reply from T W White & Sons - Orpington
Excellent customer service very helpful…
Excellent customer service very helpful and friendly always happy to visit

Reply from T W White & Sons - Orpington
Excellent service.
Excellent service from our initial meeting with Ben to finalisation of the estimate. Now hopefully the delivery will just as good.

Reply from T W White & Sons - Orpington
Excellent Service…
Simon was very helpful and the service I got was very good, I think the staff at this garage really look after their customers. I definitely recommend this garage to anyone considering a new car or a service.

Reply from T W White & Sons - Orpington
Mazda Orpington exceptional customer experience
Both car sales and servicing in Orpington continue to provide an exceptional customer experience. As a customer of over 10 years I would highly recommend this dealership.

Reply from T W White & Sons - Orpington

Reply from T W White & Sons - Orpington
Fantastic service as always…
I always feel super confident when leaving my car with TW White & Sons; so professional, friendly and always do a fantastic job; I can’t recommend them highly enough!

Reply from T W White & Sons - Orpington
Good staff…
Have been using this garage showroom for 15 years plus ..always pleasant staff and fair prices and advice if needed..

Reply from T W White & Sons - Orpington

Reply from T W White & Sons - Orpington
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