T W White & Sons - Weybridge Reviews 

51
TrustScore 4.5 out of 5

4.7

66 Addlestone Road, KT15 2RX Weybridge, England, GB


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Rated 5 out of 5 stars

Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.

Rated 5 out of 5 stars

They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour

Company replied

Rated 5 out of 5 stars

Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electric... See more

Company replied

Rated 5 out of 5 stars

Having just leased my 4th Mazda from the Weybridge dealership I have nothing negative to review. Previously I had Mazda 2 models but they are now hybrid which was not suitable for my needs. Organised... See more

Company replied


Company details

  1. Motor Vehicle Dealer
  2. Car Dealer

Information provided by various external sources

New and used Mazda car sales in Surrey.


Contact info

  • 66 Addlestone Road, KT15 2RX, Weybridge, England, United Kingdom

  • 01932 642113

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.7

All reviews

(51)

359 reviews in the last 12 months

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Rated 5 out of 5 stars

Sorry I can’t remember the salesman’s…

Sorry I can’t remember the salesman’s name at weybridge but he was really helpful and not pushy. The pert exchange was very good all went very smoothly, many thanks.

April 23, 2026
T W White & Sons - Weybridge logo

Reply from T W White & Sons - Weybridge

David, we're glad you found our Weybridge Mazda showroom team to be so supportive during your buying and part-ex experience with us. We'll be sure to pass your comments on to Harvey.

Rated 4 out of 5 stars

Satisfactory.

The car suited my needs, appeared in reasonable condition but was overpriced.

April 23, 2026
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Reply from T W White & Sons - Weybridge

Malcolm, we're sorry that you thought your Mazda was overpriced. Our showroom team are not commission based so would not have exerted pressure to buy. We do try hard to ensure our car stock is of good quality and fairly priced.

Rated 5 out of 5 stars

The young man Harvey was very

The young man Harvey was very
professional . Excellant customer service. I was very happy with him.

April 23, 2026
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Reply from T W White & Sons - Weybridge

Stella, we're happy to hear that you had such a positive experience with our Weybridge Mazda showroom team, and thank you for your high star rating.

Rated 5 out of 5 stars

OVERLY PLEASED OUTSTANDING SERVICE FROM HARVEY

OVERLY PLEASED - OUTSTANDING SERVICE FROM MY REPRESENTATIVE.
I had Harvey as my representative. Who was absolutely EXCELLENT.. Harvey I met last year when I first came in, where we sorted out paperwork and information. Life happened and I returned back 5 months later. And contact Harvey, who remembered myself and very easily continued where we’d left off.
He made the whole entire process, easy and everything was done so promptly.
I have to give the biggest thank you to Harvey, for always being outstandingly professional, yet kind, friendly, very informative, efficient. As he managed everything and made it ever so simply to complete a couple of quick forms to fill in and complete and made the whole transition truly comfortable and enjoyable. And came with me on my test drive and managed my whole experiences successfully leading to the full joy and excitement to receive my new Mazda. Which I did collect and absolutely love.
Overall the process was extremely smooth, easy, comfortable, enjoyable,
Thanks to Harvey being ever so polite, respectful, professional, experienced, honest, again friendly and able to communicate fully and I couldn’t have met another person I feel who was a part of the reason for wanting to go back and confirm my decision..
This is Harvey 100% absolutely represents the company to its best. And I advise anyone thinking of purchasing a new vehicle to come here, as the Mazda itself it’s an absolutely beautiful, smooth, quality vehicle and support is ongoing if you need to ask any questions or are unsure of anything, Harvey and the whole team respond back right away and are there for anything regarding your new car, before, during and after collection (or delivery).
I’m so impressed with Harvey and this branch, Harvey is clearly a leader and has a management style about him, in where you hope other representative were all this way.
But also the every other member of staff I spoke too and communicated with, were also truly lovely, helpful, polite and aware of one another. Which you had the sense they were also a team with a family feel.
BEST BRANCH, BRILLANT ONE ON ONE SERVICE THROUGHOUT WITH HARVEY, BEAUTIFUL CAR, and EXCELLENT TEAM who all made it very easy and simple, with a nice quick true to word process.

Thank you Harvey and the whole team truly, ever so much.
I’m so grateful and truly appreciate everything you have done throughout and the customer service and care you provide from the beginning, my return and throughout.

April 17, 2026
Unprompted review
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Reply from T W White & Sons - Weybridge

Amber, your wonderful feedback and rating means a lot to us. We do strive to provide a supportive yet unpressurised showroom experience, so are so pleased that you felt comfortable with that throughout. Thank you for sharing your Mazda buying experience here.

Rated 5 out of 5 stars

Great Mazda

Great sales team. Not pushy, good knowledge and friendly. Would recommend

February 14, 2026
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Reply from T W White & Sons - Weybridge

Rosemary, thank you for your kind words about our Mazda showroom team. We appreciate the recommendation.

Rated 5 out of 5 stars

Brilliant service on my Hyundai Tucson…

Brilliant service on my Hyundai Tucson and so friendly....5 star no question

April 2, 2026
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Reply from T W White & Sons - Weybridge

Mark, we're happy to have provided you with a 5 star servicing experience at our Byfleet site. Thank you for your kind comments.

Rated 5 out of 5 stars

Very helpful and nothing too much when…

Very helpful and nothing too much when asked questions

March 23, 2026
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Reply from T W White & Sons - Weybridge

Lynda, thank you, we're glad you found our Byfleet Mazda servicing team to be supportive throughout your experience with us. Hope to see you again next year.

Rated 5 out of 5 stars

We visited Mazda showroom in Addlestone…

We visited Mazda showroom in Addlestone Rd Weybridge & saw Ross Greaney. He was very helpful & gave us very good advice regarding buying a CX30 on PCP

March 23, 2026
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Reply from T W White & Sons - Weybridge

Steve, we're happy you found our Mazda showroom team to be so supportive during your buying experience, and look forward to your next visit.

Rated 4 out of 5 stars

Service with a Smile!

Reception staff are polite and helpful. I am always reminded that the service MOT is due in good time and additional work is explained fully without the hard sell. Grateful for the car valet after, particularly in the winter months!

February 27, 2026
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Reply from T W White & Sons - Weybridge

Judith, your wonderful feedback means a lot to us and we'll be sure to pass it on to the Byfleet service team. We look forward to your next visit.

Rated 5 out of 5 stars

Happy experiance

Staff very polite and helpful.

March 23, 2026
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Reply from T W White & Sons - Weybridge

Andrew, thank you, we appreciate you leaving this positive feedback.

Rated 5 out of 5 stars

A very pleasant and professional…

A very pleasant and professional experience at the dealer when I had my car serviced, no complaints at all and very friendly staff.

March 23, 2026
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Reply from T W White & Sons - Weybridge

Alan, we're happy you found our Byfleet Mazda servicing to be of a high professional standard and the team friendly. We do hope you visit again in the future.

Rated 5 out of 5 stars

Trade in and purchase

Trade in and purchase went without a hitch.
I’m enjoying my new car.

March 12, 2026
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Reply from T W White & Sons - Weybridge

Philip, thank you, we do appreciate you taking time to leave our team this feedback.

Rated 5 out of 5 stars

Simple

Easy and simple

March 2, 2026
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Reply from T W White & Sons - Weybridge

Nina, thank you, we're glad our Weybridge Mazda showroom team could help with your purchase. Don't hesitate to contact us if we can help with anything else.

Rated 5 out of 5 stars

Great service

Very friendly and helpful,

March 5, 2026
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Reply from T W White & Sons - Weybridge

Clive, thank you for your kind comments following your visit to our Byfleet service centre.

Rated 5 out of 5 stars

Amazing sales team in Bookham and…

Amazing sales team in Bookham and amazing repairs team in Byfleet. A decent business that looks after its customers well and knows the Mazda brand inside out. Highly recommended.

March 5, 2026
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Reply from T W White & Sons - Weybridge

Janie, we're glad we could help, and thank you for your recommendation which we're always appreciative of.

Rated 5 out of 5 stars

Great communication leading upto…

Great communication leading upto service visit. Excelant customer service. Acurate on timings. handing car back everything was clearly explained.

January 15, 2026
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Reply from T W White & Sons - Weybridge

Gary, we're happy to hear you had such a positive experience with our servicing team, and look forward to your next visit.

Rated 5 out of 5 stars

Put the customer first

Put the customer first. Accommodated easily that the car was late but all work completed as scheduled. Service with a smile.

January 24, 2026
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Reply from T W White & Sons - Weybridge

Stephen, thank you for bringing your Hyundai to our Byfleet service site. We do strive to provide a top quality service to all our customers and are glad you found that to be the case.

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