Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
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They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour
Company replied
Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electric... See more
Company replied
Having just leased my 4th Mazda from the Weybridge dealership I have nothing negative to review. Previously I had Mazda 2 models but they are now hybrid which was not suitable for my needs. Organised... See more
Company replied
Company details
Information provided by various external sources
New and used Mazda car sales in Surrey.
Contact info
66 Addlestone Road, KT15 2RX, Weybridge, England, United Kingdom
- 01932 642113
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Sorry I can’t remember the salesman’s…
Sorry I can’t remember the salesman’s name at weybridge but he was really helpful and not pushy. The pert exchange was very good all went very smoothly, many thanks.

Reply from T W White & Sons - Weybridge
Satisfactory.
The car suited my needs, appeared in reasonable condition but was overpriced.

Reply from T W White & Sons - Weybridge
The young man Harvey was very
The young man Harvey was very
professional . Excellant customer service. I was very happy with him.

Reply from T W White & Sons - Weybridge
OVERLY PLEASED OUTSTANDING SERVICE FROM HARVEY
OVERLY PLEASED - OUTSTANDING SERVICE FROM MY REPRESENTATIVE.
I had Harvey as my representative. Who was absolutely EXCELLENT.. Harvey I met last year when I first came in, where we sorted out paperwork and information. Life happened and I returned back 5 months later. And contact Harvey, who remembered myself and very easily continued where we’d left off.
He made the whole entire process, easy and everything was done so promptly.
I have to give the biggest thank you to Harvey, for always being outstandingly professional, yet kind, friendly, very informative, efficient. As he managed everything and made it ever so simply to complete a couple of quick forms to fill in and complete and made the whole transition truly comfortable and enjoyable. And came with me on my test drive and managed my whole experiences successfully leading to the full joy and excitement to receive my new Mazda. Which I did collect and absolutely love.
Overall the process was extremely smooth, easy, comfortable, enjoyable,
Thanks to Harvey being ever so polite, respectful, professional, experienced, honest, again friendly and able to communicate fully and I couldn’t have met another person I feel who was a part of the reason for wanting to go back and confirm my decision..
This is Harvey 100% absolutely represents the company to its best. And I advise anyone thinking of purchasing a new vehicle to come here, as the Mazda itself it’s an absolutely beautiful, smooth, quality vehicle and support is ongoing if you need to ask any questions or are unsure of anything, Harvey and the whole team respond back right away and are there for anything regarding your new car, before, during and after collection (or delivery).
I’m so impressed with Harvey and this branch, Harvey is clearly a leader and has a management style about him, in where you hope other representative were all this way.
But also the every other member of staff I spoke too and communicated with, were also truly lovely, helpful, polite and aware of one another. Which you had the sense they were also a team with a family feel.
BEST BRANCH, BRILLANT ONE ON ONE SERVICE THROUGHOUT WITH HARVEY, BEAUTIFUL CAR, and EXCELLENT TEAM who all made it very easy and simple, with a nice quick true to word process.
Thank you Harvey and the whole team truly, ever so much.
I’m so grateful and truly appreciate everything you have done throughout and the customer service and care you provide from the beginning, my return and throughout.

Reply from T W White & Sons - Weybridge
Staff courteous and kept me informed of…
Staff courteous and kept me informed of pick up time and how long the car would be in the workshop

Reply from T W White & Sons - Weybridge
Great Mazda
Great sales team. Not pushy, good knowledge and friendly. Would recommend

Reply from T W White & Sons - Weybridge
Brilliant service on my Hyundai Tucson…
Brilliant service on my Hyundai Tucson and so friendly....5 star no question

Reply from T W White & Sons - Weybridge
Very helpful and nothing too much when…
Very helpful and nothing too much when asked questions

Reply from T W White & Sons - Weybridge
We visited Mazda showroom in Addlestone…
We visited Mazda showroom in Addlestone Rd Weybridge & saw Ross Greaney. He was very helpful & gave us very good advice regarding buying a CX30 on PCP

Reply from T W White & Sons - Weybridge
Service with a Smile!
Reception staff are polite and helpful. I am always reminded that the service MOT is due in good time and additional work is explained fully without the hard sell. Grateful for the car valet after, particularly in the winter months!

Reply from T W White & Sons - Weybridge
Friendly customer service and efficient…
Friendly customer service and efficient service

Reply from T W White & Sons - Weybridge
A very pleasant and professional…
A very pleasant and professional experience at the dealer when I had my car serviced, no complaints at all and very friendly staff.

Reply from T W White & Sons - Weybridge
Trade in and purchase
Trade in and purchase went without a hitch.
I’m enjoying my new car.

Reply from T W White & Sons - Weybridge
Amazing sales team in Bookham and…
Amazing sales team in Bookham and amazing repairs team in Byfleet. A decent business that looks after its customers well and knows the Mazda brand inside out. Highly recommended.

Reply from T W White & Sons - Weybridge
Great communication leading upto…
Great communication leading upto service visit. Excelant customer service. Acurate on timings. handing car back everything was clearly explained.

Reply from T W White & Sons - Weybridge
Put the customer first
Put the customer first. Accommodated easily that the car was late but all work completed as scheduled. Service with a smile.

Reply from T W White & Sons - Weybridge
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