TW Wholesale Reviews 

368
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered the dentures and I received 2 strips about in inch and half long nothing like the advertisement oh and a tube of denture cement for $ 39.99 if I didn't have to give a 1 star I don't its0... See more

Rated 1 out of 5 stars

Made mistake! Ordered tools, forgot to send part of it, blame the couriers, finally sent the rest 5 days and 12 phone calls later, never call me back, left me calling and begging for delivery/t... See more

Rated 1 out of 5 stars

Sent me a bent spatula, not even fitted in the shaft. Took 2 weeks to send out a new one. Supposed to get it one day, never arrived, waited waited waited and then was told it was in locker I'd specifi... See more

Rated 1 out of 5 stars

No communication from this company and when i rang they said they had 2 computer systems running and were having issues. They then said they would email me so i could keep in contact directly to perso... See more

Company details

  1. Tool Store
  2. Lighting Store
  3. Paint Store
  4. Plumber
  5. Safety and Work Wear Store
  6. Security Equipment Store

Written by the company

TW Wholesale is a hand and power tools specialist, supplying both trade and DIY customers with top quality power tools, hand tools and other building supplies. Each of our products has been expertly chosen to cater to every job in every trade. Our aim is to supply the right products at the right price backed up with excellent service both in-store and online. That’s whether you need electrical supplies, plumbing supplies, gardening tools, decorating tools, apprentice tool kits or more.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(368)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent price and value with very…

Excellent price and value with very fast delivery. Helpful staff but web site would not take payment from my credit card and took a while to sort out the order on the phone and paying by BACS transfer. Overall very satisfied but took longer for order to be processed than expected because of payment problem.

September 2, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! Not only the best price around but delivery was the next working day - perfect in every way! Highly recommended.

August 14, 2018
Unprompted review
Rated 2 out of 5 stars

Ordered two blades.

Ordered two blades on 28/02/2018 not arrived by 09/3/2018 phoned to ask why was told , they would chase company and advise by phone, not yet had that phone call to advise?. still awaiting???????.

March 10, 2018
Unprompted review
Rated 1 out of 5 stars

No communication from this company.

No communication from this company and when i rang they said they had 2 computer systems running and were having issues. They then said they would email me so i could keep in contact directly to person i spoke to. This never happened this is now 4 days after phone call and 10 days after initial order with a 3-5 day delivery given. Would not recommend this company to anyone.

February 12, 2018
Unprompted review
Rated 1 out of 5 stars

Not very happy

Not very happy. Ordered product on line on the Saturday to be delivered in a couple of days. Rang merchant on the Thursday as product had not been delivered to be told it is not in stock. No communication from merchants at all. Poor service.

February 11, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look