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Rated 5 out of 5 stars

I got issue with tyre machine and they don’t come physically and fix by virtual platform which is really good and time convenient . No need to wait for anyone and our problem is fix quickly and easily... See more

Company replied

Rated 3 out of 5 stars

I required all that was necessary to perform a professional tyre repair on a motorcycle tyre. Problem was not all that I required turned up. Still unable to do the repair and now having to wait anothe... See more

Rated 5 out of 5 stars

Written instructions weren’t updated from a previous model/product, this gave confusion for setting up & operating the machine initially, but Neal the product specialist was straight on a video call w... See more

Company replied

Rated 5 out of 5 stars

Anthony has now dealt with my orders on 2 occasions, very helpful and polite and noticed our previous order ... can’t recommend more he knows his equipment from the conversation had, haven’t needed... See more

Company replied

Company details

  1. Garage Equipment Wholesaler
  2. Automotive Repair Equipment Wholesaler
  3. Tire Shop

Information provided by various external sources

Tyre Bay Direct stocks a huge variety of tyre consumables, tyre changing machines, wheel balancing machines, repair materials, tools and garage equipment


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Helpful and friendly

Competitive prices along with being friendly and helpful on the phone. Also delivery done on my choice of day. Great so far and wouldn't hesitate to use again.

June 10, 2023
Tyre Bay Direct logo

Reply from Tyre Bay Direct

Many thanks Bryan, much appriciated :-)

Rated 5 out of 5 stars

All good

All good, no problems. Nice quick delivery.

June 1, 2023
Tyre Bay Direct logo

Reply from Tyre Bay Direct

Thank you! We really appreciate your feedback and hope we can help you again in the future!

Rated 5 out of 5 stars

Good prices

Good prices, quick delivery.
Downside was that DPD would not leave as nobody home so I had to go to the Post Office to collect, defeats the object really. Perhaps for lower value parcels the sign for could be cut out?

May 15, 2023
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Reply from Tyre Bay Direct

Thank you for your feedback, this is something we will look in to. :)

Rated 5 out of 5 stars

Garej

Good service and quick delivery.

May 11, 2023
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Reply from Tyre Bay Direct

Thank you for your review! We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Easy to use website

Easy to use website, quick delivery, no problems.

March 26, 2023
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Reply from Tyre Bay Direct

Thank you for your review, we appreciate your feedback and hope we can help you again in the future!

Rated 5 out of 5 stars

Absolute top man

I spoke with Neal about recalibration my balancing machine . He went through it with me and machine back up and running . Absolute top man

February 28, 2023
Unprompted review
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Reply from Tyre Bay Direct

Many thanks Howard. We will pass on your thanks to Neal

Rated 3 out of 5 stars

Incorrect info

Your website site stated that the order was still processing although when I queried this I was told the order was dispatched.

February 17, 2023
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Reply from Tyre Bay Direct

Hi Glyn, Thanks for your comments. We will take a look at our status notifications to ensure they are accurate. Thanks TBD

Rated 5 out of 5 stars

We have bought the RB3000 scissor lift

We have bought the RB3000 scissor lift, we installed it ourselves which wenk ok but rather slowly, the instructions could have been clearer, and the information says a small amount of self build is required, this I feel is not accurate as it required a fair bit of in depth knowledge, if we did it again we would get the Tyre Bay engineers to do the installation.
When it was installed we had a problem getting the two ramps to level at the same height, this is ware Neil who is the product Director came in, he was most helpful trying to resolve the problem on the phone, when this was not possible he came out to our workshop the next day, after an initial inspection Neil decided to come out another day to resolve the problem, I cannot speak highly enough of Tyre Bay direct, there professionalism is excellent, and Neil did not give up until he resolved a problem.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very informative.
Dealt with the issue with our balancer promptly and efficiently.
Highly recommend and Neil was very good.
Errors sorted, balancer calibrated all goodwill.

September 13, 2022
Unprompted review
Tyre Bay Direct logo

Reply from Tyre Bay Direct

We are really pleased we were able to help you and can't thank you enough for this wonderful review. Many thanks!

Rated 5 out of 5 stars

Excellent after care, even though had machine for years.

Neal Called me back within a few hours to help with a fault with my machine which I bought from them several years ago, he quickly diagnosed the fault, send out replacement part, then video called me to set calibration,very high level of knowledge on my machine,excellent service

September 24, 2021
Unprompted review
Tyre Bay Direct logo

Reply from Tyre Bay Direct

We are really pleased we were able to help you and can't thank you enough for this wonderful review. Many thanks!

Rated 5 out of 5 stars

Excellent customer service and solved…

Excellent customer service and solved my problem with a quick and friendly return service. I definitely recommend best place for buying online tools.

CH PERVAIZ - MDA TYRES BLACKBURN

August 11, 2021
Unprompted review
Tyre Bay Direct logo

Reply from Tyre Bay Direct

Thank you so much for this fantastic review! We are so pleased we could help you and look forward to working with you again in the very near future.

Rated 5 out of 5 stars

Although i wasnt the original buyer of…

Although i wasnt the original buyer of my balancer, the aftersales/service department diagnosed my problem and talked me through the process of recalibration of my machine. I cant fault my experience and i know when i need some more equipment i will definitely buy from them.

March 8, 2021
Unprompted review

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