I got issue with tyre machine and they don’t come physically and fix by virtual platform which is really good and time convenient . No need to wait for anyone and our problem is fix quickly and easily... See more
Company replied
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I got issue with tyre machine and they don’t come physically and fix by virtual platform which is really good and time convenient . No need to wait for anyone and our problem is fix quickly and easily... See more
Company replied
I required all that was necessary to perform a professional tyre repair on a motorcycle tyre. Problem was not all that I required turned up. Still unable to do the repair and now having to wait anothe... See more
Written instructions weren’t updated from a previous model/product, this gave confusion for setting up & operating the machine initially, but Neal the product specialist was straight on a video call w... See more
Company replied
Anthony has now dealt with my orders on 2 occasions, very helpful and polite and noticed our previous order ... can’t recommend more he knows his equipment from the conversation had, haven’t needed... See more
Company replied
Tyre Bay Direct stocks a huge variety of tyre consumables, tyre changing machines, wheel balancing machines, repair materials, tools and garage equipment
Saxon House, B98 7SF, Redditch, United Kingdom
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Competitive prices along with being friendly and helpful on the phone. Also delivery done on my choice of day. Great so far and wouldn't hesitate to use again.

Reply from Tyre Bay Direct

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Good prices, quick delivery.
Downside was that DPD would not leave as nobody home so I had to go to the Post Office to collect, defeats the object really. Perhaps for lower value parcels the sign for could be cut out?

Reply from Tyre Bay Direct
Easy to order delivery quick and easy and at good price will be using sgain

Reply from Tyre Bay Direct
Always use these guys and the best value for money.

Reply from Tyre Bay Direct
I spoke with Neal about recalibration my balancing machine . He went through it with me and machine back up and running . Absolute top man

Reply from Tyre Bay Direct
Your website site stated that the order was still processing although when I queried this I was told the order was dispatched.

Reply from Tyre Bay Direct
We have bought the RB3000 scissor lift, we installed it ourselves which wenk ok but rather slowly, the instructions could have been clearer, and the information says a small amount of self build is required, this I feel is not accurate as it required a fair bit of in depth knowledge, if we did it again we would get the Tyre Bay engineers to do the installation.
When it was installed we had a problem getting the two ramps to level at the same height, this is ware Neil who is the product Director came in, he was most helpful trying to resolve the problem on the phone, when this was not possible he came out to our workshop the next day, after an initial inspection Neil decided to come out another day to resolve the problem, I cannot speak highly enough of Tyre Bay direct, there professionalism is excellent, and Neil did not give up until he resolved a problem.
Great service. Very informative.
Dealt with the issue with our balancer promptly and efficiently.
Highly recommend and Neil was very good.
Errors sorted, balancer calibrated all goodwill.

Reply from Tyre Bay Direct
the images are different to what the product is and when i asked to return they did not refund the shippings costs. very upset, be careful when buying
Neal Called me back within a few hours to help with a fault with my machine which I bought from them several years ago, he quickly diagnosed the fault, send out replacement part, then video called me to set calibration,very high level of knowledge on my machine,excellent service

Reply from Tyre Bay Direct
Excellent customer service and solved my problem with a quick and friendly return service. I definitely recommend best place for buying online tools.
CH PERVAIZ - MDA TYRES BLACKBURN

Reply from Tyre Bay Direct
Although i wasnt the original buyer of my balancer, the aftersales/service department diagnosed my problem and talked me through the process of recalibration of my machine. I cant fault my experience and i know when i need some more equipment i will definitely buy from them.
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