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See what reviewers are saying

Rated 5 out of 5 stars

I got issue with tyre machine and they don’t come physically and fix by virtual platform which is really good and time convenient . No need to wait for anyone and our problem is fix quickly and easily... See more

Company replied

Rated 3 out of 5 stars

I required all that was necessary to perform a professional tyre repair on a motorcycle tyre. Problem was not all that I required turned up. Still unable to do the repair and now having to wait anothe... See more

Rated 5 out of 5 stars

Written instructions weren’t updated from a previous model/product, this gave confusion for setting up & operating the machine initially, but Neal the product specialist was straight on a video call w... See more

Company replied

Rated 5 out of 5 stars

Anthony has now dealt with my orders on 2 occasions, very helpful and polite and noticed our previous order ... can’t recommend more he knows his equipment from the conversation had, haven’t needed... See more

Company replied

Company details

  1. Garage Equipment Wholesaler
  2. Automotive Repair Equipment Wholesaler
  3. Tire Shop

Information provided by various external sources

Tyre Bay Direct stocks a huge variety of tyre consumables, tyre changing machines, wheel balancing machines, repair materials, tools and garage equipment


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service. Place the order on line, got a call from them to organise the delivery, spoke to a guy called Ant. Couldn't have been more helpful. the two post car lift got delivered today. Delivery driver again who is great. No issues at all and couldn't have been politer and more helpful. So fall from the self five out of five

October 6, 2023
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Reply from Tyre Bay Direct

Thank you so much for your wonderful review. We will be sure to give Ant your feedback. We hope we can help you again soon!

Rated 4 out of 5 stars

Prompt delivery

I had a couple of questions before placing my order and the customer service person was very helpful and was not in a rush to get me off the phone. Made making the right decision about the purchase much easier.

September 25, 2023
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Reply from Tyre Bay Direct

That is great to hear, thank you so much for your review. We will be sure to pass your comments to the team that helped you. :)

Rated 5 out of 5 stars

Great little product

Great little product. Had to get a replacement for my main kit and this does the job perfectly

September 20, 2023
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Reply from Tyre Bay Direct

Great to hear we could help and thanks for the review

Rated 5 out of 5 stars

Excellent !

Good price, good product, fast delivery !

September 27, 2023
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Reply from Tyre Bay Direct

Hi Bryan, thanks for the review, glad you were happy with us :-)

Rated 5 out of 5 stars

Always a good service however a couple…

Always a good service however a couple of items were out of stock,which happened last time
Good delivery service and well packaged

September 11, 2023
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Reply from Tyre Bay Direct

Thank you for your feedback, we really appreciate it and take on board issues with stock. We hope we can help you again in the future.

Rated 5 out of 5 stars

A mistake by myself led to a very…

A mistake by myself led to a very pleasant experience on the phone with a very nice lady who far from sounding condescending fixed my error and got my goods out to me the next day, if I was a full time tyre fitter this would be the kind of shop and service I’d be looking for.

August 5, 2023
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Reply from Tyre Bay Direct

Thanks Ted, we'll pass the feedback to the team :-)

Rated 5 out of 5 stars

Brilliant quick service

Brilliant quick service, struggles a little with the website but other than that I can’t fault it :)

August 15, 2023
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Reply from Tyre Bay Direct

Hi Jordan, thanks for your feedback. We are developing our site for a better experience in the future!!

Rated 5 out of 5 stars

Tyre machine motorcycle wheel adapters

Parts were as described, in stock and delivered next day......would recommend

August 14, 2023
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Reply from Tyre Bay Direct

Thank you for your great feedback, we're glad we could help and looking forward to helping you again the future!

Rated 4 out of 5 stars

Delay in order processing - otherwise good

My order was still "processing" nearly a week after I ordered, but my telephone enquiry on Friday afternoon was efficiently dealt with and followed up with a message on Monday morning to say my parcel would arrive the following day, which it did. A one-off processing error it would seem, but luckily I was in no hurry to receive it.

July 21, 2023
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Reply from Tyre Bay Direct

We're sorry to hear there was a delay in your order but glad we could resolve it. Please do not hesitate to get in touch again in the future.

Rated 5 out of 5 stars

Always been great to me

They always been great to me. And Always a great service and great prices nice lads

July 29, 2023
Unprompted review
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Reply from Tyre Bay Direct

Thank you so much for your great feedback, we will be sure to pass it on to our friendly team. We're looking forward to helping you again soon.

Rated 5 out of 5 stars

Excellent customer service..

Excellent customer service... Tyre soap in the quantities I'd ordered weren't available. I was contacted and the next size up offered as a replacement at the same price. Good old fashioned customer service. Excellent communication, so highly recommended.

July 22, 2023
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Reply from Tyre Bay Direct

Thanks for the review, glad we could help!!

Rated 5 out of 5 stars

Exceptional customer service

The gentleman I spoke to, explaining my problem I had with another company, especially their complete lack of customer service/interaction, was exceptional, he called the supplier that day and came back to me with assurance the item would be delivered in a prompt space of time.
It arrived the day after I ordered it, and I received a call back to make sure everything had gone smoothly.
I cannot thank the Company enough. I wish I could remember the name of the gentleman I spoke to.

July 12, 2023
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Reply from Tyre Bay Direct

Thank you so much for your feedback, it is so great to hear you had such a positive experience with a member of our team and we will be sure to pass the message on to them! James will be more than happy to help you again in the future, so please feel free to contact us.

Rated 1 out of 5 stars
Tyre Bay Direct logo

Reply from Tyre Bay Direct

We're sorry to hear items of your order were missing. A member of the team will be in contact today to resolve your order. Thank you.

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