I got issue with tyre machine and they don’t come physically and fix by virtual platform which is really good and time convenient . No need to wait for anyone and our problem is fix quickly and easily... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I required all that was necessary to perform a professional tyre repair on a motorcycle tyre. Problem was not all that I required turned up. Still unable to do the repair and now having to wait anothe... See more
Written instructions weren’t updated from a previous model/product, this gave confusion for setting up & operating the machine initially, but Neal the product specialist was straight on a video call w... See more
Company replied
Anthony has now dealt with my orders on 2 occasions, very helpful and polite and noticed our previous order ... can’t recommend more he knows his equipment from the conversation had, haven’t needed... See more
Company replied
Company details
Information provided by various external sources
Tyre Bay Direct stocks a huge variety of tyre consumables, tyre changing machines, wheel balancing machines, repair materials, tools and garage equipment
Contact info
Saxon House, B98 7SF, Redditch, United Kingdom
- 01527 883580
- info@tyrebaydirect.com
- www.tyrebaydirect.com
4.5
Excellent
234 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tyre Bay Direct
Thank you, we're so pleased we could help and you had a pleasant experience, we hope we can help you again soon.
Reply from Tyre Bay Direct
Thank you, we're glad you received your items quickly and will consider Tyre Bay Direct for your future purchases!
Reply from Tyre Bay Direct
Thank you so much for your review, we pride ourselves on offering great products and services at a great price! We hope we can help you again in the future!
Easy to use website.
Easy to use website.
Good selection of products.
Postage cost can be a bit high for small items, as it's one price for everything .
March 8, 2024
Reply from Tyre Bay Direct
Thank you, we're glad you found our website easy to use and found the products you were looking for! We consider all feedback and postage is under review.
Reply from Tyre Bay Direct
Thank you, we're glad we could help! Please feel free to contact us again in the future.
good customer service and quick delivery
January 31, 2024
Reply from Tyre Bay Direct
Thank you for your review and custom, we hope we can help you again in the future. :)
Order pair motercyle adapters wrong…
Order pair motercyle adapters wrong ones came but after sales was second to non guy spoke to fb messenger sorted it had right ones sent out straight away great after sales will be using them when upgrade my machines
January 26, 2024
Reply from Tyre Bay Direct
We're so pleased we could resolve the issue promptly, we hope we can help you again in the future.
Neal Stote was incredibly helpful and…
Neal Stote was incredibly helpful and has been on numerous occasions .
Thankyou once again for advice regarding a problem Smartyre was experiencing with one of your balancers
Kind regards
Rhod Jones …. Smartyre
February 19, 2024
Unprompted review
Reply from Tyre Bay Direct
Thank you for your review, we will be sure to pass your thanks to Neal directly. :)
Reply from Tyre Bay Direct
Thank you! We hope we can help you again in the future.
5 STAR **********
February 1, 2024
Reply from Tyre Bay Direct
Thank you for your review, we're glad we could help!
I am a mobile tyre fitter and was…
I am a mobile tyre fitter and was desperate for a balancer as my one broke.
Tyre bay direct allowed me to collect one the next day and I was back on the road by 1pm the next day.
Thank you 😊
December 11, 2023
Very helpful with good advice.
Very helpful with good advice.
Good communication.
Quick delivery
December 1, 2023
Friendly sales person but I was…
Friendly sales person but I was disappointed with the amount of items out of stock
November 27, 2023
Ordered online Delivered as expected
Ordered online Delivered as expected
Service was excellent always kept you upto date on the delivery great website
November 17, 2023
Excellent all round
Excellent customer service, super helpful and friendly staff & a great variety of products and
Machines. Highly recommended
November 16, 2023
Unprompted review
Prompt excellent service.
November 7, 2023
Poor services
When u advertise some make it easy to ur buyer not write in very small size letters make customer not notice what u have mentioned
November 3, 2023
Reply from Tyre Bay Direct
We're sorry to hear that our product did not have the information displayed clearly, please can you send us a message at contact@tyrebaydirect.com stating the product and more information and we will ensure the issue is rectified. Thank you for bringing this information to our attention.
These guys saved my bacon and a car.
Neal saved my bacon and a car.. had a video call from engineer showing me manual override and brought ramp safely down was a pleasure thanks again Neal you are a life saver!!
October 25, 2023
Unprompted review
Reply from Tyre Bay Direct
Thanks Mrs Symons, your message has been passed to Neal who says he was happy to help :-)
Reply from Tyre Bay Direct
Thank you, we really appreciate you taking the time to write this great review and we hope we can help you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.