UC Blinds Limited Reviews 

325
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

We have recently had a blackout blind fitted to our wide bedroom window. We are so pleased with the service and quality fitters from this company. We had the grey colour and also a remote con... See more

Rated 5 out of 5 stars

The sales team were very helpful and supportive to ensure we really got what we were looking for. Excellent service!

Rated 4 out of 5 stars

Good price for blinds. Approx. 2 weeks delivery. Suspect that the blinds ordered were subcontracted or commission sales to a company in N.I. as delivery from N.I. co. that we had from before when ot... See more

Rated 5 out of 5 stars

I cannot recommend UC Blinds enough- friendly, efficient service (thanks Ben and Dave) and very well priced blinds for my apartment with plenty of choice of colours. Would use again!

Company details

  1. Blinds Shop
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

We are a family run business selling high quality made to measure window blinds and curtains in Birmingham, Solihull and surrounding areas. We offer a FREE local survey & fitting service and also sell to the whole of the UK from our secure online website. We are manufacturers, suppliers and installer of all types of window blinds and curtain. Most of our blinds come direct from our own factory. We are full active members of the British Blinds and shutters association and are bound by their code of practice. We strictly adhere to Child Safety Standards and a health and safety management system approved by Citation PLC.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

325 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(325)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i ordered two blackout blinds

i ordered two blackout blinds. one was made with the incorrect material. UCBlinds sent a new correct blind straight away, no quibble. cant ask more than that. excellent quality and customer service from Amanda @ UCBlinds.

March 3, 2021
UC Blinds Limited logo

Reply from UC Blinds Limited

That's great to hear, i'm really pleased Amanda rectified it for you. Thank you for a great review.

Rated 5 out of 5 stars

A superb service with quick delivery…

A superb service with quick delivery and excellent back up in the form of spares and extras. They look stunning and hang beautifully - am about to buy more now!

March 1, 2021
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Reply from UC Blinds Limited

That's great to hear, we are really pleased you received great service and you love your new blinds. We look forward to getting your next order :-)

Rated 5 out of 5 stars

Great customer service

I ordered the incorrect size of blind and it was flagged immediately by customer service.
They refunded very quickly.
Great customer service.

February 22, 2021
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Reply from UC Blinds Limited

Phew, well spotted by Amanda. I'm really pleased it was sorted swiftly.

Rated 5 out of 5 stars

Very modern looking blinds.

My brother recommended this company and in no doubt i was very surprised with the quality, they are absolutely stunning looking. I put them up and had no problems what so ever. I defiantly would recommend to family and friends. I wouldn't look elsewhere ever again, if I need to purchase again I would surely use this company again.

February 21, 2021
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Reply from UC Blinds Limited

Fabulous review, thank you so much. We are really pleased you love your blinds.

Rated 5 out of 5 stars

Happy with my purchase

There was a great range of choice at reasonable prices.
I emailed a query and received an immediate response.
The blind was carefully packed so it arrived intact.
I bought a UPVC blind for the window next to the shower and it works really well. I've noticed that water collects in the weighted rod at the bottom so I just tilt it carefully for it to drain away. It is a sturdy material and easy to wipe dry.

February 20, 2021
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Reply from UC Blinds Limited

Great review and feedback, thank you so much

Rated 5 out of 5 stars

Lovely roller blind for the bathroom

Lovely roller blind for the bathroom, no problems in the order process and a very well finished item. Delivery was on time when promised.

February 13, 2021
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Reply from UC Blinds Limited

Thank you for you review.

Rated 1 out of 5 stars

Thank you your reply

Thank you your reply. You say are we happy with the blind but as yet we have not received it so cannot comment.

February 8, 2021
Unprompted review
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Reply from UC Blinds Limited

I have traced back your order to find out what happened. We texted you after your order was placed to advise you on your delivery date. You parcel was dispatched on the 19th, we didn't know it hadn't arrived until you contacted us. We advised you we would contact you after we had spoken to the factory. The parcel has gone missing in transit and we have arranged a replacement for you, which we have advised you.
I'm sorry you are disappointed in our service, but we do hope you are pleased with your blind.

Rated 1 out of 5 stars

I haven’t received my blind yet...so I…

I haven’t received my blind yet...so I can’t review it.... apparently it is on its way back to Ireland?!

January 31, 2021
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Reply from UC Blinds Limited

I apologise, the review request are sent out automatically. We are currently contacting the courier to find out what's happened to your order. I have also asked one of the lovely ladies from the showroom to give you a call.

Update 08/02/21 - we have tried to delivery your blind on the 13/1 and 16/1. We have tried to call you so we can arrange a re-delivery, but we have had no reply back. We have emailed you also today. Can you please contact our showroom on 0800 0269394.
Once we have manage to get your blind delivered we would really appreciate it if you could consider editing your review as 1* reviews can be damaging, thank you so much.

Rated 5 out of 5 stars

Amanda in customer services was great

Amanda in customer services was brilliant. I needed to find some new parts and she was very helpful and very fast to respond. Thank you for all your help.

December 19, 2020
Unprompted review
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Reply from UC Blinds Limited

thank you for leaving a lovely review, Amanda will be pleased.

Rated 5 out of 5 stars

1st Class Service

From our initial phone call to discuss our blinds purchase down to the quality of the blinds,cost and fast delivery UC Blinds cannot be faulted.Will not hesitate to use them again.Brilliant service.

December 11, 2020
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Reply from UC Blinds Limited

Thank you for taking the time to leave us a such a great review. As a small local family run business, it means a lot, thank you.

Rated 5 out of 5 stars

Great quality of product and very nice…

Great quality of product and very nice people to deal with. Price is really good for the product. Great workman ship the way make the blinds.
Amanda is really polite and helpful. Great to have such people in business. 👍👍👍👍👍

December 2, 2020
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Reply from UC Blinds Limited

Thank you for leaving a great review and an even more glowing review on our lovely staff.

Rated 4 out of 5 stars

Great quality blind

Great quality blind - reasonably priced. Arrived well packaged and intact. My only complaint would be regarding the lack of communication during the whole process and me having to second guess when dispatch & delivery may occur. No notifications whatsoever received - just the initial order acknowledgement. I would however use UC Blinds again.

November 26, 2020
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Reply from UC Blinds Limited

sorry you were not notified of your despatch date, we do generally as a rule. But i am pleased you are happy with your blinds, thank you for the review.

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