UC Blinds Limited Reviews 

325
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

We have recently had a blackout blind fitted to our wide bedroom window. We are so pleased with the service and quality fitters from this company. We had the grey colour and also a remote con... See more

Rated 5 out of 5 stars

The sales team were very helpful and supportive to ensure we really got what we were looking for. Excellent service!

Rated 4 out of 5 stars

Good price for blinds. Approx. 2 weeks delivery. Suspect that the blinds ordered were subcontracted or commission sales to a company in N.I. as delivery from N.I. co. that we had from before when ot... See more

Rated 5 out of 5 stars

I cannot recommend UC Blinds enough- friendly, efficient service (thanks Ben and Dave) and very well priced blinds for my apartment with plenty of choice of colours. Would use again!

Company details

  1. Blinds Shop
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

We are a family run business selling high quality made to measure window blinds and curtains in Birmingham, Solihull and surrounding areas. We offer a FREE local survey & fitting service and also sell to the whole of the UK from our secure online website. We are manufacturers, suppliers and installer of all types of window blinds and curtain. Most of our blinds come direct from our own factory. We are full active members of the British Blinds and shutters association and are bound by their code of practice. We strictly adhere to Child Safety Standards and a health and safety management system approved by Citation PLC.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

325 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(325)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Zero rated service

Ordered a vertical blind from UC blinds. Order sent for confirmation with my specific sizes. Blind arrives, 7 CM short . I complained to a "half whit" that answered the phone. Told her what I wanted, new blind delivered, 5 CM short. Owner , not bothered . So I'm down £136 . Day light robbery. Will end up in small claims court. Absolutely appalling service. Bought the same blind £112 . Far superior service.

July 22, 2022
Rated 5 out of 5 stars

The blind is exactly as expected and a…

The blind is exactly as expected and a perfect fit.
If I had to comment upon any negative, it would be that communication could be improved. I had no idea of when to expect the blind until it was delivered and your website does not make it clear how long waiting time would be. I also couldn't find the email confirming my order but when I phoned, this was resolved straight away.

July 12, 2022
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Reply from UC Blinds Limited

Thank you for your feedback, we are really pleased you love your blind. We do state on every product page under additional info and the delivery page the delivery times. The delivery company sends out an email once they collect, sometimes this can go into the junk email, along with our confirmation emails :-)

Rated 3 out of 5 stars

Blinds themselves are lovely and your…

Blinds themselves are lovely and your service was great however I'd consider another delivery firm as this was very slow, got a message to say to expect my delivery today but it was over a week before I received it after waiting in all day.

July 7, 2022
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Reply from UC Blinds Limited

Thank you for your feedback, I'm really pleased you a happy with our service and your blind.
We do apologise your delivery was slow, but we are in the hands of the delivery companies and unfortunately its the same problem with all of them at the moment :-(

Rated 5 out of 5 stars

Really pleased

Love the quality of the blind and the fit was perfect!

June 28, 2022
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Reply from UC Blinds Limited

Thank you

Rated 5 out of 5 stars

I had been looking for a World Map on a…

I had been looking for a World Map on a roller blind for convenient storage. They are hard to find, but Ben at UC Blinds located some options for me so I was able to select exactly what I needed. The blind was delivered a fortnight earlier than expected and it is very well made and was easy to fix. Excellent. Thank you Ben

June 27, 2022
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Reply from UC Blinds Limited

I so glad we could help. Thank you for leaving a great review.

Rated 1 out of 5 stars

Really looking forward to receiving …

Really looking forward to receiving my blinds but uc blinds supplier couldn't do them therefore they had to be cancelled

June 27, 2022
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Reply from UC Blinds Limited

We apologise, this was out of stock with our supplier until 15th July and understandably you didn't want to wait, we refunded you straight away. I'm sorry we couldn't do more.

Rated 5 out of 5 stars

I buy all my blinds from here

I buy all my blinds from here. I wouldn't go anywhere else.

June 24, 2022
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Reply from UC Blinds Limited

Thank you for you continued business, we are a small family run business and it really does mean a lot to us.

Rated 5 out of 5 stars

I did not have to wait long for…

I did not have to wait long for delivery. The customer service beforehand ensured the blind was to my exact measurements. I am very pleased with the product.

June 22, 2022
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Reply from UC Blinds Limited

We are really happy you are pleased with your blinds, thank you for the review.

Rated 5 out of 5 stars

Absolutely Love this company

Absolutely Love this company

The quality of their products and customer service is brilliant

I couldn't recommend enough - We've been so happy

June 12, 2022
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Reply from UC Blinds Limited

Thank you for leaving a great review, we really appreciate it.

Rated 5 out of 5 stars

I wouldn’t go anywhere else…

This is the third house I have fitted out with blinds from UC. Usual excellent quality and value with great customer service. Recommend without reservation.

May 15, 2022
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Reply from UC Blinds Limited

What a lovely review, thank you so much. And thank you for your continued custom, as a small business, it means a lot to us.

Rated 5 out of 5 stars

Beautiful blinds

Found this company online and they were one of the cheapest. Placed a small order for 1 blind to see what they were like. It was such lovely quality that I placed another order to replace the other 12 in my house.
Given that they are made to measure, the service was fast (9 days from ordering to delivery for all 12 blinds) They look absolutely stunning and the quality is beautiful

May 14, 2022
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Reply from UC Blinds Limited

Thank you for giving us a go, we are really pleased you decided to use us for all your blinds. Thank you for a great review and we hope you'll use us again.

Rated 3 out of 5 stars

Please with the material but it was a…

Please with the material but it was a blackout roller blind and when it’s rolled at the top you can see the blackout bit instead of the material would be better to roll the other way so you see the material at the top so disappointing.
Not sure if this is how it is meant to be or put on the roller wrong.

Please advise

May 7, 2022
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Reply from UC Blinds Limited

It is an industry standard for roller blind to made in this way with the fabric coming behind the roller, but there is no issue in changing this. We have emailed you instructions, if you have any issues, please give us a call and we can help you :-)

Rated 5 out of 5 stars

Dieter King

Not received items yet.
it is quite a wail now.
Not sure what's going on.

11-05-2022.
Update still not received my blinds.
At 11.35am I received the order.

In reference to delivery, I say not more it is what it is maybe delivery companies are still using Covid19 as an excuse still for a back log of orders.

the order itself I will give a review when I get someone to mount them for me as I am disabled unable to mount them myself used to be able to but not now.

May 4, 2022
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Reply from UC Blinds Limited

We are sorry your blinds have not yet been delivered. It was collected by the courier on 29/5/22, but is still showing as at collection depot. We are chasing it now for you and as soon as we have any information we will let you know. Again we apologies for the delay, as far as we were concerned, it had already been delivered to you.

11/05/2022 - update - We totally apologise for the delay. We did try to call you on the 4th but couldn't get hold of you, we sent you an email and again today. We've had no response from courier to the call raised on the 4th and re-chased on the 10th. If we have not heard beck from them by Friday we will arrange a remake for you. Its a shame we have been let down by the courier :-(

Rated 5 out of 5 stars

Exactly what I ordered.

Exactly what I ordered.
Lovely material and easy to fit.
Arrived quickly

April 24, 2022
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Reply from UC Blinds Limited

Thank you for taking the time to leave us a review, we really apricate it.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, excellent quality, great price. Highly recommended.

April 15, 2022
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Reply from UC Blinds Limited

Thank you for your review

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