We have recently had a blackout blind fitted to our wide bedroom window. We are so pleased with the service and quality fitters from this company. We had the grey colour and also a remote con... See more
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See what reviewers are saying
The sales team were very helpful and supportive to ensure we really got what we were looking for. Excellent service!
Good price for blinds. Approx. 2 weeks delivery. Suspect that the blinds ordered were subcontracted or commission sales to a company in N.I. as delivery from N.I. co. that we had from before when ot... See more
I cannot recommend UC Blinds enough- friendly, efficient service (thanks Ben and Dave) and very well priced blinds for my apartment with plenty of choice of colours. Would use again!
Company details
Written by the company
We are a family run business selling high quality made to measure window blinds and curtains in Birmingham, Solihull and surrounding areas. We offer a FREE local survey & fitting service and also sell to the whole of the UK from our secure online website. We are manufacturers, suppliers and installer of all types of window blinds and curtain. Most of our blinds come direct from our own factory. We are full active members of the British Blinds and shutters association and are bound by their code of practice. We strictly adhere to Child Safety Standards and a health and safety management system approved by Citation PLC.
Contact info
1150 Stratford Rd, B28 8AF, Birmingham, United Kingdom
- 0121 777 3092
- contactus@ucblinds.co.uk
- www.ucblinds.co.uk
4.6
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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UC blinds are the ones for me
Amanda at customer service is so helpful and the whole process went well and their prices are very competitive.
March 27, 2022
Reply from UC Blinds Limited
Lovely review, Thank you
Reply from UC Blinds Limited
Thank you for your review
Quality of blind is excellent but…
Quality of blind is excellent but delivery did take a bit longer than quoted and wrong size of bracket was sent although this was corrected within a few days
March 10, 2022
Reply from UC Blinds Limited
I'm sorry delivery was a bit longer than expected and I'm glad we corrected the issues you had quickly. Thank you for you feedback
Blinds are lovely however I was…
Blinds are lovely however I was disappointed that no screws came with any of the 3 blinds .
March 5, 2022
Reply from UC Blinds Limited
We are pleased you love your new blind. The reason we do not supply screws is because you will need different types of screws for difference fixings (concrete, wood, plasterboard, metal etc)
Serengeti roller blind
I am very satisfied with both the service and my lovely blind . Would use this company again.
February 23, 2022
Reply from UC Blinds Limited
That's greats news, thank you for your review
Lovely blind
Lovely blind. Made to my measurement. Delivered well packed in a good time and reasonable price. Good service.Couldn’t ask for more.
February 15, 2022
Reply from UC Blinds Limited
Thank you so much for leaving a great review.
SUPERB CUSTOMER SERVICE
Great customer service very helpful Amanda Dicken was very helpful l with advice and knowledge on my order. Great company would use them again.
February 13, 2022
Reply from UC Blinds Limited
Thank you for a lovely review. We are really pleased you received great customer service.
Received as per my order exactly !!
Received as per my order exactly !!
Very good quality would definitely recommend.
February 6, 2022
Reply from UC Blinds Limited
Thank you so much
Very good service
Very good service. The blind was delivered as estimated. I prompted the seller for an update close to the estimated date and they replied efficiently. Very happy with the blind. I would recommend UC Blinds.
February 5, 2022
Reply from UC Blinds Limited
Thank you for a great review, we are really pleased you received a great service :-)
Roller Blinds
Blinds were made to measure and were as ordered, fitting well and the design that we wanted. Came within the estimated delivery time.
February 5, 2022
Reply from UC Blinds Limited
Thank you for your review
Very nice blind
Very nice blind. Came sooner than expected. The only negative is a lack of communication. Didn't know when to expect delivery.
December 29, 2021
Reply from UC Blinds Limited
We apologise for that, delivery notifications are usually sent out by the courier. Sometimes they can go into your junk folder. But we are very glad you loved your blind, thank you :-)
Blinds arrived promptly
Blinds arrived promptly, but unfortunately the winding mechanism was faulty on delivery. However, after emailing UC blinds, they sent a replacement mechanism immediately and I installed and blinds are perfect. Excellent after sales service and very happy with the blinds.
December 18, 2021
Reply from UC Blinds Limited
Phew! :-) we are really pleased the fault was resolved quickly, thank you for your review.
Half blind
The product is excellent that’s what 4 stars are for however there is an issue where logistics of 2 items are delivered separately a week apart,,,, whoever is at fault this is bad for business
December 8, 2021
Reply from UC Blinds Limited
We apoligise you are not 5* happy with the service.
Unfortunately we are experiencing some issues with couriers like most companies :-(
Picture roller blind fine
Picture roller blind fine - no problems. Venetian blind the mechanism is stiff to use. Delivery times excellent, Products look good.
November 29, 2021
Reply from UC Blinds Limited
Thank you for your feedback. If you are still experiencing issues with your blind, please contact our showroom on 0121 777 3092 and we see if we can help you.
Excellent blinds lovely thick fabric…
Excellent blinds lovely thick fabric this is the second one I have had absolutely love them
November 22, 2021
Reply from UC Blinds Limited
Thank you for reordering, we really do appreciate it. Lovely review, thank you.
Reply from UC Blinds Limited
Thank you
Catalogue of Errors
I received my order and unfortunately my experience using UC Blinds hasn't been a good one.
The headrail packaging was damaged which in turn has caused damage to the headrail.
Whilst unpacking my order I also found that the hook was missing from one of the wands and the brackets supplied for the headrails are plastic and not heavy duty metal as advertised. On further unpacking, the two of the vertical blinds have been made without chains and one set of replacement slats has different colour hangers.
It has taken several phone calls and emails to rectify their errors - which to date I still haven't received all the correct goods - with a good will gesture of £25 for an order of over £700!
I now have to fit the correct weights and chains myself even though I paid for this service.
I won't be using UC Blinds again and will not recommend a company whose service and goods are not perfect.
October 29, 2021
Reply from UC Blinds Limited
We are sorry your order was not satisfactory and unfortunately was damaged in transit. The rest of the issues we dealt with and rectified immediately, we offered a refund for the inconvenience and the less than perfect service on our part.
We are not happy when orders are not perfect and we always try and do our best to fix these as soon as possible. We do hope you are now happy with your blind.
Excellent blind company
Excellent blind company. Arrived quite quickly after ordering too. My only piece of advice to anyone considering ordering, is measure thoroughly before ordering!! Thankfully we were able to doctor our blind to fit really easily, but it could have been a lot worse. However the actual blind us lovely and we're really pleased with it.
October 16, 2021
Reply from UC Blinds Limited
Great advice. We are really pleased you love you blind. Thank you for the review.
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