We have a new member of staff who didn't have some of the ID information and we needed to complete a paper version of the DBS - mainly due to her change of name by deed poll and age. Sharna has been... See more
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uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 30,000 Organisations currently registered and benefitting from the uCheck service.
Contact info
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, United Kingdom
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
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James
Very quick response to my query today and James was most helpful.
Great service from UCheck
Great service from UCheck. Jan was very helpful, professional, and made the process simple and stress-free. Thank you for your excellent support!
Fast service
James was very efficient and was able to answer my queries.
My request was dealt with in a speedy…
My request was dealt with in a speedy and professional manner by Char. She requested additional information and kept me updated of the process and i was happy with the outcome
Very helpful and quick response
Ben was very helpful and quick response - many thanks
uCheck efficient service
Processing DBS clearances can be daunting, but uCheck makes it as efficient as possible. In particular, prompt responses to queries and points of clarification by James and especially Alexandra have been much appreciated.
Excellent customer service
Excellent customer service! Sharna had been extremely helpful and efficient and arranging and updating the access requirements for my team. Always supportive and responsive to our needs, nothing is ever a problem :-)
Ceri was outstanding
Ceri was outstanding
In a world where you are constantly coming up against issues with software, Ceri had the patience of a saint with me today and I was able to get everything sorted this morning. No delays in responding, quick and efficient. Very helpful and an asset to UCheck.
Amazing service
I have been using them for years in my work. The website is very straightforward and easy to use, no glitches or issues ever. The support team are amazing, quick and efficient. Just spoke to Ceri, he was so helpful and solved my issue quickly.
We have been dealing with uCheck for…
We have been dealing with uCheck for many years and have also found them very efficient and friendly. Thanks Jan, for your timely response and solution. Regards Anthony
Molly was great
Molly was great. Very helpful and the whole service was extremely efficient
Lisa was very helpful with our enquiry
Lisa was very helpful with our enquiry. Very quick service. Clear advice. Thank you
Sharna helped clarify something that…
Sharna helped clarify something that has always confused me and dealt my application issue quickly for me. Thank you!
Jan Smith
Jan answered my call at 4.55pm, even though the lines close at 5pm - she answered the call as if I was the first person she spoke to that morning. Very polite, professional and helpful.
Excellent customer service
I had a query on an application and LISA was fast efficient and very helpful in resolving my issue. Perfect customer service
A reliable and responsive DBS agent.
uCheck is a reliable DBS agent with a responsive help team when needed. ABandOfBrothers have been clients for years.
Becky was really friendly and helpful…
Becky was really friendly and helpful on the chat, with my answered all my queries, (even when it was me that had got totally confused. We have used this service for years and it is really easy to use and understand.
Easy to use
Easy to use, straightforward and customer service advisor Becca was great.
Had a conversation with Jean today…
Had a conversation with Jean today (through email) to sort out my account due to the merger between Disclosure Services and uCheck.
I had an outstanding credit on my old account and uCheck (Jean) sorted it out no bother and sent me a link to asssit with getting at least 10+ of my team initially E/DBS checked.
If Jean is the standard of service uCheck provide then I will be a happy Director.
Well done Jean & uCheck.
Omni Training Group.
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