Had a few issues with my initial policy. Antonio did everything he could to ensure I was able to get cover for my vehicle taking my circumstances into consideration. Much recommended
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The operator on the phone was nice ,but I had to pay more on the phone than the original online quote
Company replied
Spoke to Evan, when I didn’t understand something he broke it down with a perfect analogy, he was very patient and very understanding, did everything in his power to ensure I had a good experience. To... See more
Company replied
Leo did a great job organising my insurance renewal. He was able to call at a time to suit me, which was organised by email, so I wasn’t harassed by phone calls throughout the day. He was very efficie... See more
Company replied
Company details
- Insurance Broker
- Auto Insurance Agency
- Business Insurance Company
- Home Insurance Agency
- Legal Expenses Insurance Company
- Motorcycle Insurance Agency
Written by the company
U Drive Cover specialises in insurance for performance cars, imported cars, drivers with penalty points and more. Call now for a quote
Contact info
4/7 Station Road, TW16 6SB, Sunbury Upon Thames, United Kingdom
- 0333 400 1060
- customerservices@udrivecover.com
- www.udrivecover.com
Get a quote today!
4.3
Excellent
11K reviews
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
Bought cover with a start date c.4 days…
Bought cover with a start date c.4 days away. 30 minutes after this, I realised I had the wrong date and immediately called up to cancel/ change the start date. Date change was too far away and I was told I had to cancel, for this I was charged £45 to cancel a policy set up 30 minutes prior and that hadn’t even started.
April 17, 2026
Unprompted review
Reply from U Drive Cover
Thank you for taking the time to leave a review. We take all experiences, positive or negative under review. We are sorry that your experience with U Drive Cover has not been positive. We are happy to get one of the team to contact you to try and resolve your issue. If you could kindly email SM@udrivecover.com with your name, postcode and registration, one the team will be in touch.
The worst customer service I've ever…
The worst customer service I've ever received. Fraudulent company who haven't even got the guts to defraud you in person so they have a foreign call centre do it for them. Avoid!
April 17, 2026
Unprompted review
Reply from U Drive Cover
Thank you for taking the time to leave a review. We take all experiences, positive or negative under review. We are sorry that your experience with U Drive Cover has not been positive. We are happy to get one of the team to contact you to try and resolve your issue. If you could kindly email SM@udrivecover.com with your name, postcode and registration, one the team will be in touch.
There was no contact made following my…
There was no contact made following my on line purchase, this caused the policy to be cancelled. I re applied but it cost me over £50 extra. Glad I have cover but sad it coste £50 extra
April 17, 2026
Reply from U Drive Cover
Thank you for taking the time to leave a review. We take all experiences, positive or negative under review. We are sorry that your experience with U Drive Cover has not been positive. We are happy to get one of the team to contact you to try and resolve your issue. If you could kindly email SM@udrivecover.com with your name, postcode and registration, one the team will be in touch.
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us
Not being Internet good I made one…
Not being Internet good I made one mistake instead of the company talking and putting it right it costs me extra £90
April 14, 2026
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
What is the company doing well
What is the company doing well ? Employing faiza
April 16, 2026
Unprompted review
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
I would like to thank Abdul for his…
I would like to thank Abdul for his outstanding support during the process of arranging my insurance. He demonstrated a high level of professionalism, remained calm, patient, and extremely polite throughout the entire experience. This was quite a stressful situation for me, but Abdul made everything much easier to understand and handled the process with great care and reassurance.
I truly appreciate his help and excellent customer service. Thank you again!
April 16, 2026
Unprompted review
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
Was willing to help me find the best
Was willing to help me find the best
April 16, 2026
Unprompted review
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
The man was easy to talk to clear on…
The man was easy to talk to clear on his words very helpful
April 16, 2026
Unprompted review
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
Was very slow took 2 days to get any…
Was very slow took 2 days to get any were and still waiting for paper work
April 16, 2026
Unprompted review
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
The operator on the phone was nice ,but…
The operator on the phone was nice ,but I had to pay more on the phone than the original online quote
April 15, 2026
Reply from U Drive Cover
Thank you for taking the time to leave a review. We really appreciate your feedback and glad you had a positive experience with us!
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