Uheat - Underfloor Heating Reviews 

385
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Eddie was super helpful from start to finish, and never pushy for the sale. His guidance and speedy response to my many questions gave me confidence to buy from Uheat :) Will definitely be using them... See more

Rated 5 out of 5 stars

I contacting U-Heat and chose to purchase a 'diy'kit for my full house. I am only a diy person but managed to install everything, the support I received was top-notch. Jake, was fantastic, he guided m... See more

Rated 5 out of 5 stars

There is not a lot of companies now days that pick up a phone straight away and the person on the end actually knows what they are talking about from installation to the correct product Breath o... See more

Rated 5 out of 5 stars

I can't say enough good things about U-heat and especially Andy Bayford who I have spoken with a lot. He has gone over and above so many times to help me out I've had two shower trays and 3 underfloor... See more

Company details

  1. Boiler and Heating Service

Written by the company

Uheat is a trading style of Pedarson Ltd (The Pedarson Group), a family-owned and managed company established in 2003. We specialise in delivering high-quality underfloor heating solutions to homes and businesses across the UK. With over two decades of industry expertise and a range of premium brand partners, our mission remains clear. To provide exceptional customer service and reliable, energy-efficient heating systems. We’re passionate about comfort, innovation, and doing things the right way. Every interaction with our team is built on trust, expert guidance, and a genuine commitment to helping you find the best heating solution for your needs. Whether you're a homeowner, installer, architect, or developer, we are here to support you with expert advice, product guides, installation tips, and everything you need to make underfloor heating simple and effective.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(385)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always ready to help

I've had a few issues with the system fitted by my local builder in 2012.
However these guys are always ready to help.
Parts always arrive next day.

February 7, 2017
Unprompted review
Rated 5 out of 5 stars

ufh heating kit

Very happy with the products and the service I have used for a number of years and never been disapointed.

February 6, 2017
Unprompted review
Rated 5 out of 5 stars

Underfloor Heating to New Bathroom

Excellent service, all arrived as planned, installation was straight forward, under the new tiles as well as electrically.
All now working very well, keeping the room warm - and our feet!!
Thanks!

February 4, 2017
Unprompted review
Rated 5 out of 5 stars

Great Company

I was looking for some underfloor heating spare parts. Uheat were great. Staff were helpful and friendly and procured the parts for me. Very happy customer!

February 3, 2017
Unprompted review
Rated 5 out of 5 stars

50 Mtrs sq of electric underfloor heating

Having installed electric underfloor heating as a electrical contractor for many years is was nice to hear from a company that new what they were on about
Service was good dealing with Neil was a pleasure he offered me what I needed and more at a great price
All materials were delivered when stated and the kits themselves were of a very good standard
Overall very impressed and will recommend to others

February 3, 2017
Unprompted review
Rated 3 out of 5 stars

Product fine, but inappropriate emails to follow up

The product support and the product that we bought were fine, and at a reasonable price. So far, the installation has worked well and provides the underfloor heat that we need. In terms of a purchase in isolation, great.

If that had been it, they would have had a 4/5 star rating, but this morning I received a spam email from Uheat entitled 'joke for the weekend', and comprising jokes about women's breasts and viagra. Highly unprofessional, and I cannot even imagine why anyone would think that that would be appropriate material to send round to customers that you don't know.

February 3, 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding

i did quite a bit of research and narrowed down my choice to two companies, finally Uheat won my order on the quality and standards presented. My goods arrived within a couple of days and I am delighted to report that they are everything that was promised, a good quality product at a very good price. I shall do the rest of my shopping at Uheat for my restoration project.

January 29, 2017
Unprompted review
Rated 5 out of 5 stars

Helpful and quick

Not sure what I needed to replace on my UFH system, but a short email enquiry brought a swift reply with helpful advice. The order was dispatched quickly. Great service.

November 20, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent after sales service and technical support

The Uheat team not only assisted in the identification of the correct replacement parts for an older model Unipipe manifold but also diagnosed other defects and advised the correct part numbers after studying a photograph of the manifold in question.
Rapid first class technical support and after sales service ensured the timely rectification of under floor heating system defects.

November 15, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look