Uheat - Underfloor Heating Reviews 

385
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Eddie was super helpful from start to finish, and never pushy for the sale. His guidance and speedy response to my many questions gave me confidence to buy from Uheat :) Will definitely be using them... See more

Rated 5 out of 5 stars

I contacting U-Heat and chose to purchase a 'diy'kit for my full house. I am only a diy person but managed to install everything, the support I received was top-notch. Jake, was fantastic, he guided m... See more

Rated 5 out of 5 stars

There is not a lot of companies now days that pick up a phone straight away and the person on the end actually knows what they are talking about from installation to the correct product Breath o... See more

Rated 5 out of 5 stars

I can't say enough good things about U-heat and especially Andy Bayford who I have spoken with a lot. He has gone over and above so many times to help me out I've had two shower trays and 3 underfloor... See more

Company details

  1. Boiler and Heating Service

Written by the company

Uheat is a trading style of Pedarson Ltd (The Pedarson Group), a family-owned and managed company established in 2003. We specialise in delivering high-quality underfloor heating solutions to homes and businesses across the UK. With over two decades of industry expertise and a range of premium brand partners, our mission remains clear. To provide exceptional customer service and reliable, energy-efficient heating systems. We’re passionate about comfort, innovation, and doing things the right way. Every interaction with our team is built on trust, expert guidance, and a genuine commitment to helping you find the best heating solution for your needs. Whether you're a homeowner, installer, architect, or developer, we are here to support you with expert advice, product guides, installation tips, and everything you need to make underfloor heating simple and effective.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

385 reviews

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4.7

All reviews

(385)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb advice and service

I had been seeking a Wirsbo manifold valve because my plumber was unable to do so and I had been told by Uponor that they were no longer available. Having searched on the internet I spoke to Uheat who could not have been more helpful, by asking for a photo to help them identify the type of manifold. They confirmed they stocked the part, I ordered it at 3pm yesterday and it arrived at midday today. What great service.

April 2, 2016
Unprompted review
Rated 5 out of 5 stars

Extremely fast service

Ordered the parts on Tuesday for delivery to Northern Ireland and received it all present and correct on Thursday
Great service would use again !

February 23, 2016
Unprompted review
Rated 5 out of 5 stars

Under floor heating mat

I have not had the mat fitted yet so cannot comment on that side of it. However, the online ordering, the notification that my product was on it's way and the very speedy delivery was excellent. Would definitely recommend this company

January 27, 2016
Unprompted review
Rated 2 out of 5 stars

Uheat not so good anymore

I had used Uheat before with no issues, but my recent experience is quite poor. The estimated quantities for my job had multiple mistakes. To little pipe and loads to many spreader plates. The lack of pipe ment that work on site had to be delayed. I had to order more pipe but they did not have the correct length in stock so I had to over order and cover the extra cost. Worst of all they did not seem to care to much. A shame they used to be good. I would not use again.

January 5, 2016
Unprompted review
Rated 5 out of 5 stars

good customer service

very quick to respond to email questions, gave impartial advice and left me to make the decision and once ordered a very quick delivery. Highly recommended

December 16, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

First thing to state I am not a plumber or even a handyman.

I have a underfloor heating manifold where I needed a replacement pin valve. I have tried numerous plumbers and got the famous intake of breath !!!! Hence I contacted the manufacturers. They were very helpful but first supplied the wrong valve, then told me as the manifold was obsolete they could not help,

I enquired of several resellers & Uheat proved to be very helpful, not only sourcing the part after much research but actually ringing me to discuss how to fix it & what my secondary problem was plus a solution.

Both worked.

This customer service was fantastic. Well done. Highly recommended.
Thought for one minute I was living in the USA :)

November 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Everything one hopes for when trading with a new online supplier. This service extended to phone calls and adding an extra item after the main order had been placed.

November 30, 2015
Unprompted review
Rated 5 out of 5 stars

Click .pay. receive.

Good Parts, good price, good service = good deal.
I ordered parts online and they came a day or so later. What more could I want.

October 17, 2015
Unprompted review
Rated 5 out of 5 stars

Un-faultable Service

I placed an order late in the evening. Early the next day I received a mail to let me know that the thermostats I had chosen were out of stock - no problem arranging a part shipment. First shipment arrived very promptly and the missing thermostats arrived earlier than promised !

October 8, 2015
Unprompted review
Rated 5 out of 5 stars

Excelent Service 100% recomended

I purchased replacement valves for the manifold unit of my underfloor heating system, the advice and products ordered were perfect and arrived exactly on time.
Thank you "Uheat" problem resolved with no unforeseen hassle.

July 21, 2015
Unprompted review
Rated 4 out of 5 stars

Very good and quick service

Your products are competitively priced and the advice is good. One thing your company needs to do in future and that is to send out a proper Vat invoice to every customer without them having to ask.

July 4, 2015
Unprompted review
Rated 5 out of 5 stars

Wojtek helped me identify an obscure underheating manifold part

I am very pleased with the service
I had trouble identifying a pin valve for a customers underfloor heating manifold
Wojtek sent me an image which identified the manifold and enabled me to order the correct parts
They duly arrived over the weekend
I fitted them.
Result very satisfied customer
Thank you
Eamon O'Keeffe

July 3, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

My plumber had already spoke to Uheat to itemise my order for underfloor heating. I phoned through to the same salesperson, who was both efficient and helpful. We received all the goods very well packaged the next day as promised.
Well done to your company

June 24, 2015
Unprompted review

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