While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very disappointed with the service. Used to buy the product from the Middlesbrough shop. Still not received the product which I ordered on the 3rd of September

Rated 5 out of 5 stars

You guys are the best, after trying several other third-party CBD oils, I found your products to be the best. I use Full Spectrum CBD oil 15% and my mother uses Full Spectrum CBD oil 5%. We are... See more

Rated 5 out of 5 stars

I have used various products from this company and have found all to be great. The products are of very high quality and the owner can provide lots of honest information instead of just spouti... See more

Rated 5 out of 5 stars

After years of being on anti depressants I was fed up with having my emotions ‘turned off’ by them. I’ve done some research into CBD and it’s effects so thought I would give it a go - after taking i... See more

Company details

  1. Fitness and Nutrition Service
  2. Health Food Store
  3. Vitamin and Supplements Store

Written by the company

Passionate about unspoiled nature and innovative technology, we strive to bring the purest, CBD-rich products onto the health supplement market. We source 100% organic CBD rich hemp from the fields of Europe and import it to the UK. Our oils are packed full of terpenes, flavonoids, omega 3 and 6. The goodness of the whole hemp plant.


Contact info

3.5

Average

TrustScore 3.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous

Ordered on line was kept up to date with my order. Arrived as expected . Great customer service .

July 16, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Lesley, Thank you for taking the time to leave a review. We are happy that you are enjoying our products.

UK CBDOILS TEAM

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products and exceptional service.

June 30, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Leona, Thank you for taking the time to leave a review. We are happy that you are enjoying our products.

UK CBDOILS TEAM

Rated 5 out of 5 stars

Reduces my seizures even more great!

Great for seizures for reducing them even more while on Epilepsy meds.

June 26, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Kellie, Thank you for taking the time to leave a review. We are happy that you are enjoying our products.

It would be great to hear more about your issues and how CBD is helping you, my partner is also having similar issues

UK CBDOILS TEAM

Rated 5 out of 5 stars

Fantastic speedy delivery

Fantastic speedy delivery, hope for good results soon!

June 19, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Jennifer, Thank you so much for taking your time to leave a review. We truly appreciate it as a small business. This can give others the confidence to try our products.

Rated 1 out of 5 stars

Would not order from here again

Placed my first order here, they sent me the wrong item. I contacted them via email, messaged on Facebook twice (which they read) but will not reply to me. Very odd as I wasn’t rude and just simply wanted an exchange. Won’t order from here again.

June 18, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Holli, Sorry to hear about this issue. We have lost one of our Facebook pages, so if you had an auto-reply, apologies, we are currently disputing access to this page.

Could you email me your order id number to chris@uk-cbdoils.com? alternatively our Instagram page is working and we can chat via Instagram @ukcbdoils

I will resolve this for you tomorrow morning with either a refund or the product exchange, and we will add you a free gift for this issue.

We are sorry about this and assure you we won't have ignored you; we are here to help people.

Looking forward to your email.

Speak soon
Chris

Rated 5 out of 5 stars
UK CBD Oils logo

Reply from UK CBD Oils

Hi Cheryl, Thank you so much for taking your time to leave a review. We truly appreciate it as a small business. This can give others the confidence to try our products.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, kept me aware on every step, yet did not spam my inbox too much

May 30, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Stan, Thank you so much for taking your time to leave a review. We truly appreciate it as a small business. This can give others the confidence to try our products.

Rated 5 out of 5 stars

Very professional company just as it…

Very professional company just as it was explained thay did it

May 28, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Christopher, Thank you so much for taking your time to leave a review. We truly appreciate it as a small business. This can give others the confidence to try our products.

Rated 5 out of 5 stars

Great customer service and delivery…

Great customer service and delivery spot on cant fault this company been using their products for a while and can already see the benefits.
Definitely be ordering again soon

May 18, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Michael, Thank you for taking the time to leave a review. We are happy that you are enjoying our products.

UK CBDOILS TEAM

Rated 5 out of 5 stars

A long term customer to UK CBD Oils

A long term customer to UK CBD Oils, great customer service, swift delivery and most importantly strong reliability in their products. I have tried many brands but came back to these guys because of their product efficacy!

May 9, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Sarah, Thank you for taking the time to leave a review. We are happy that you are enjoying our products.

Thank you for your repeated custom!

UK CBDOILS TEAM

Rated 4 out of 5 stars

Faast delivery

Faast delivery. Good value

May 5, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Lisa, Thank you for taking the time to leave a review. We are happy that you are enjoying our products.

UK CBDOILS TEAM

Rated 5 out of 5 stars

Hand cream

Great advise. Good product. Highly recommend.

April 20, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Simon, Thank you for taking the time to leave a review. We are happy that you are enjoying our products.

UK CBDOILS TEAM

Rated 1 out of 5 stars

Absolutely rubbish expected more for my…

Absolutely rubbish expected more for my money £35 wasted i need it for pain not cooking

April 8, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Stephen, Sorry you feel like this didn't work for you it looks like you have only received the order two days ago.

If this is making you feel like you need to go to the toilet you will be using too much.

ideally, you should start by using 3 small drops two-three times a day. Some people won't feel the effects until a few days whereas others can be instant.

If you would like any help in trying to get this to work you can contact us via email.

Rated 5 out of 5 stars

Received quickly and results are…

Received quickly and results are positive so far.

April 6, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Heather, Great to hear that you are finding that it is working for you.

Hopefully you see a better improvement in the following days.

Thank you for your review.

Rated 5 out of 5 stars

Great service

Great service! Very quick delivery

March 17, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Lisa,

Thank you for your kind words!

Rated 5 out of 5 stars

Really happy with the product and…

Really happy with the product and service. Ordered and delivered the following day, super speedy and professional. Plus my pup absolutely loves the drops! Winning all round! Would definately recommend and use again.

March 15, 2022
UK CBD Oils logo

Reply from UK CBD Oils

Hi Charlotte. Awsome I'm glad your pup aggress with you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look