Super quite and really effective. Detecting air quality changes and increasing filtration as required. Air quality in bedroom so much better. One issue is the Bluetooth app, had to stop using it as... See more
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See what reviewers are saying
I bought a Blueair Blue Max 3350i Air Purifier. I love the product and the way it runs faster when needed and then is nearly silent otherwise. The transaction with UKairpurifiers was very efficient. G... See more
I recently bought the Blueair Classic 680i because we have a log burner which creates a lot of dust. I have found the air purifier easy to use and using the app you actually get to see what volume of... See more
First time customer. I was seeking Winix Filter T replacements, which are out of stock at several suppliers, including Winix. UK Air Purifiers had them in stock at the expected price including next... See more
Company details
Written by the company
The UK's Air Purifier Experts. We specialise in providing a wide range of high quality air purification and air treatment products with a wide range of budgets and uses. We want to ensure that everyone has good quality clean air they can breath and we are sure to have a solution that meets your needs.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 02077948485
- support@ukairpurifiers.com
- www.ukairpurifiers.com
4.5
Excellent
106 reviews
Hasn’t replied to negative reviews
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Possibly the worst customer service…
Possibly the worst customer service I've ever experienced.
I ordered a "Duux 360 fan heater" from them eleven days ago and they have, eventually, sent it to a depot, apparently, for delivery to a "Collection Point", not far from my address. I ordered this heater to be delivered to my home address, not a few miles away, at a "collection point". I have mobility issues and no transport to get there, but, when I explained this to a very rude "manager" in customer services, she suggested I ask one of my neighbours to give me a lift there to pick it up!!!!!! If I pay almost £100 for a product and delivery to my home address, I don't expect to be told to get someone else to drive me to pick it up elsewhere. I am aware that there is a post office strike ongoing and the delivery company, DPD, may be very busy, but eleven days wait then to be told I have to make other arrangements to collect it myself, just isn't good enough. The customer services Manager I spoke to was very rude, kept repeating herself and ended up raising her voice quite a lot to, basically, just tell me that, if i wasn't happy with it, to send it back. I certainly won't be using this company again.
December 19, 2022
Unprompted review
ukairpurifiers.com/
ukairpurifiers.com/ had received a faulty fan, which a week later is yet to be resolved. Note the support desk has no phone number and will only respond via email as and when they feel like it. the company takes no responsibility / ownership of any faults, and will go back to the manufacturer to find a resolution, in the interim I am stuck with a faulty item, and when asking for a refund, they said it would at a cost to me to return the item. I know my legal rights, however talk about a flaky outfit with no respect for the end customer.
July 11, 2022
Unprompted review
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